EverDry Waterproofing

Great! I was very pleased with the professionalism and service provided to us. They were in and out when they said they would be. They took time to explain what they were doing and why and did a very thorough job cleaning up at the end of the job. I also was very impressed with the person that came to our house for our initial consultation. He spent a lot of time with us and answer the many, many questions we had about this major expense. I really appreciated the way he walked us through what we were investing in, what it was going to do for us and why we should go with one option vs. another. I especially liked the old school notebook he had which showed pictures of basements with the same issues as us, as well as sample letters from previous clients and also pictures of work they've done in the past. I'd highly recommend this company in the future.

Installation team and all servicemen that have come out have been professional and courteous. Work was done quickly and clean up was thorough.

We had a few cracks in the foundation which allowed the water to penetrate and flood our basement everytime there was a storm. We couldn't decide what to do about itfor some time and considered trying to do it ourselves. Eventually we decided to call in the experts. Glad we did. They came out as scheduled and worked fast. The foreman and his crew were very polite and professional. Answered all of our questions and explained each step of work being done. The foundation cracks were repaired and a new pump installed as well as new drains around the house. Now we can finally finish our basement.

Dug around out & inside, installed drainage system, sump pump and ezbreathe machine to get all the bad air out! Everyone from the office staff to the crew that did the work at our home were very nice and very knowledgeable. We really like the renewable lifetime warranty and we can always transfer it if we sell the house, but it's all fixed now by Everdry no need to sell it LOL!

Went very well. Everydry came out with their crew and dug up the yard by the wall that was leaking and did what ever they do to fix the problem. But the next big rain, it still leaked. But the supervisor down to the job sight foreman (about 4) came back to check the problem and brought back to crew to fix it. Hasn't leaked since. We do have their life time warranty, which we pay yearly, which is also transferable, if we sell the house. This ensures us that if it does leak again that it will be taken care without cost to us.

Everdry Waterproofing didn't do any work except wasting my time.

They did a great job. Very nice people, who make sure they make the customer happy. They have always been very nice when I called to ask questions about their system while they were installing their system or when they came out last year just to check and make sure it was running correctly and were very friendly and just all around courteous people.

the company called once-- not to see if they could make things right but to ask us to reconsider our review. I would have expected with the review that I gave that the owner of the company would have contacted me personally to see what they could do to have a satisified customer. Instead I was asked to change my review. Why would I do that when the sump pump pit still does not have a drop of water in it. If it is not going to fill with water and eject ground water why was I sold that. The sump **** is useless if it has not been used in a year. Also I will still need to use a dehumidifier to keep the humidity level down. I was told that would not be necessary. The reason we had this done in the first place was to be able to finish the basement--not sure if I will be able to do that. Please make sure you get other estimates and consultations before having the work done so you can make sure what you are having done is really necessary. And no Everdry I will not change my review of you!,,

Aaron called and confirmed our appointment for today and said that BOTH decision makers had to be there...so...we both left work early to make sure we were here for our 6:00pm appointment. 6:30 rolls around and I call the office. A man answered and said "um...yes, I see you are on the schedule". I guess being on the schedule, and actually having someone show up are not one in the same. No thanks...moving on.

We felt that the salesman/inspector used scare tactics: He did the little mold test - there is mold literally on most surfaces of the world, so any mold test would likely show positive; said that pieces of grout were out of the block walls due to water pressure (not found by other companies); claimed that dirt had washed out from under the basement slab (probably not true but they won't get a chance to find out); quoted the price as about $21,500 (we had a previous quote of about $3,500 but not as much work would be done); offered a "today only deal" of a 10% discount that would not be offered again, but strangely enough, a company rep called a couple of days later and found that they COULD reduce the price; finally, he claimed the yard needed to be dug down to the footing, a french drain installed, also not needed per both other estimates we got - all of which pushed the price up. He went on and on about how one wall had continuing water damage; that wall is not exposed to the weather and the discoloration on the blocks likely was from an extended, unnoticed bathroom leak years ago.Today we got a quote from another company for about half the price of EverDry and there will be twice as much done, less the outside french drain. We have always thought that that if the deal MUST be taken THAT DAY (pressure, pressure) it is a good time to back off. All in all, this company seems like a good one to avoid.

They are very courteous and they make sure they fix the problem. There were different people at different times working. I would say five. Sometimes we would have one or two people working, but to do the big work I would say five.

The tech was nice, but he used a lot of scare tactics trying to convince us that there was major structural damage and we would need to pay about $14,000 just to repair the damage.

I noticed water on my carpet so I looked on Angie's List for a waterproof company. Well I found EverDry and my wife called. The person she spoke with at 7 PM ET was polite, BUT.......Advised my wife that both HOMEOWNERS MUST BE AT THE HOME. Please tell me why would both homeowners need to be here? The issue is the water not my marriage. I thought we called a WaterProofing Company and not marriage counseling. So EveryDry came out and did a estimate and discovered in my crawl space there was water. So the initial quote was $16,000.00. Well....that was very hard to digest and seemed a little TOO HIGH. Now....EverDry did REITERATE EverDry will NOT be the cheapest but they are the "Cadillac of Sump Pump Systems". Which is fine but I really didn't care about having the Cadillac of sump pumps. All I knew is I had water and needed it out. Well after noticing in 3 Day window on deposits here in Georgia, I called EverDry to cancel. Well EverDry readily came out to the home to renegotiate and came down to $11,000.00. With this price still was sitting well with me. I finally called the next day and cancelled for good. Seems more like spiking the job than providing a GOOD Service. Ironically a coworker that's from Ohio told me about EverDry tactics as well so I would say WORD OF MOUTH goes a long way.

Scheduled an appointment and they didn't show up, so they rescheduled for a different day. BUT after they didn't show up and were called, THEN they tell us that BOTH homeowners absolutely must be present for the estimate. Even worse was their excuse for insisting I take off work to be there with my spouse for the estimate---because "they are not allowed to go on someone's property for an inspection without ALL title owners present". Of course I realize what their angle is, but I'm really insulted that they think I'm not smart enough to know how ridiculous that excuse is, and the tone of voice that was used to explain it me (bless her heart!). I cancelled the second appointment and will look for another company that really wants my business.

Outstanding!!! The work was completed before the projected completion date. Very professional work crew that showed up to the work site on time. On site supervisor was in constant contact to ensure that we were aware of what was going on. Clean up after the job was great as they removed all debris and went mopped the work site. The best part was at the end of the job, the forman walked me through each part of the project. He responded to all of my questions and made sure that I was comfortable with the work that was performed. He also reviewed the warranty and explained the service plan. Kudos!!!

EverrDry's bid was thousands and thousands of dollars above the second highest bid, so we had decided not to use them. To their credit, they called to follow up, saying they had identified ways they could lower the bid. The sent a second inspector out. (He was late, but it was raining.) For reasons that are unclear to me, they wanted to send out a third inspector before they made another bid. At this point I decided not to go any farther with them, because they either didn't have it together enough to get the bid done or they had a willful disregard for my time; in either case, it did not prompt confidence. They also insisted that my husband be present at all the meetings-- I am unmarried.

They worked two days ---did a very neat job and cleaned up everything. The only thing was 'it was so expensive' There is a full warrantee with everything included. The warrantee also can be transferred with the sale of the house and that is a big plus.

We signed the contract, but decided within the 3 day grace period to back out. We realized that our issue could be addressed without their entire system. Also after speaking with another waterproofer, became uncertain if the Everdry system was really the best. The sales guy was nice, but they do sell hard and continue to call and come back to discuss after we cancelled. They insisted that cancellation had to be done in person. But all they did was try to get us to change our minds. I am sure their system is probably fine, but we did an a la carte with a competitor for a fraction of the cost.

Their price seemed really high for what they were talking about doing, but we were not educated in that line of work, so we said that we can't afford that. Then suddenly, he was talking about doing something else for less money. Then about a week later, I got a phone call from them and she said that they wanted to send a manager out there and they were prepared to offer us a deal, which really made me feel weird. The whole deal just seemed very strange and so, we declined them.

The EverDry crew arrived on time and installed the system as planned. The crew leader, Mike, did a walk thru upon arriival and explained every step that was to be done and they completed the job in the 2 days alotted. All of the guys in the crew conducted themselves in a professional manner. Now, I can enjoy my basement and not spazz out everytime it rains!!!

He came out, he told me what needs to be done and he scheduled me for an appointment but he won't be coming until the middle of September. He came on time, he is very nice and he explains everything; he answers my questions and he gave me some discounts because I think it was originally 8000$.

EverDry Waterproofing came in and quoted a price of $18,000 and then went down to $15,000 and finally went down to $12,000. They said they were going to send someone else out with a better price and they came in at $13,000. EverDry Waterproofing were not very upfront and not very good to deal with to be honest. The first salesman was just all about a sale, high pressure. They were trying to sell me stuff I didn't need and I felt like they were trying to rip me off. What really was deceptive and is bad for people who aren't use to negotiations is rather than focus on what it costs they focused on what I wanted to pay per month which is the classic used car salesman tactic. They tried to use a bait and switch sales tactic when it came to financing. A sleazy salesman basically. They were a horrible company to deal with. I don't know about the quality of work but even if they have a good product I wouldn't buy it because I don't trust their salesmen. What really bothered me was that they didn't want to put in a membrane that goes from the ground to the ceiling so that it catches any moisture leaking in through the walls so I didn't have confidence in EverDry Waterproofing.

They did not do my work. My contact did not start off good. He was 1 hr late to our appt. time. He had a good excuse. Did not get the job because of price.

They were nice people, and very easy to work with. They put a lot of effort into making sure that the job was done correctly.

All of the Everdry personnel from the sales team to the workers were very prompt, courteous, friendly, knowledgeable, and competent. The system works well and you can see the pump discharging water away from the house when it rains. They have always been willing to come to my home and answer any questions I may have. I was allowed to setup a 5 year period to pay off the cost interest free. I also opted for the continued warrantee for $50 / year that will cover the cost of any necessary repairs to the waterproofing job, or repair or replacement of equipment that may fail. This warranty continues as long as the annual fee is paid and goes with the house if sold. Their phone number is: 678-741-2900 Their website is: www.everdryatlanta.com EverDry specializes in basement waterproofing, crawlspace waterproofing, and foundation repair.