American Home Cleaning

Red Flag! I worked for Bill during the months November and December 2016. He promised I'd have no problem making enough $ to provide for my daughter and I. First off all he does it take calls and makes his cleaners buy their own cleaning products and even their own supplies such as vacuum cleaner and buying their own cleaning products . My first week I made $426 and spent 1/3 of it on supplies. The next 4 weeks he kept sending me to homes that his other cleaners had done a bad job and I had to work at a deep discount due to their bad job. All throughout December I never made more than $200. He has his favorites that slam out multiple homes a day not caring about the quality of how they clean. I was the only single mom that I know of working for him out of 22 cleaners. I got sent to clean homes his other cleaners refused to clean due to complaints and level of filth. I got stomach viruses 3 times and by then I had hit my knees praying for God to help me hold up long enough to get through work. In late December I called him concerned about my finances at Christmas and asked if his ministry may be able to help save my 8 year old daughters Christmas since as he would put it "things are slow". He promised that jobs would get better and said he had found a family that would sponsor my daughter for Christmas. A week before Christmas I was sent 1 1/2 hours away to a home that everyone there was very sick with the flu. I got hit hard with the flu within 2 days and with my body torn down by being overworked and not paid enough to feed both myself and my daughter... my daughter ate. I did not. Bill knew this. As I had confided in him my hardship. When I had to call him and tell him I was too weak with the flu to work he began to get mad because I had no $ to go to the dr. By the end of my 2nd day of the flu he told me that since I wasn't working I wouldn't have a sponsor for my daughter and for me to never call him again.... Christmas morning my daughter and I said prayers for him and the even less fortunate children. This speaks volumes about the owner, Bill's character and ministry. Beware. Find yourself a honest cleaning service. Have a blessed day!

The cleaning was mediocre. The communication between the owner and the actual cleaners was not good. Instructions were not followed. Jewelry was stolen and owner did nothing to follow up.

We have used this service for several years. While the quality of cleaning can sometimes vary, they are extremely dependable on our cleaning days and never cancel or no show. If there is a problem bad enough for us to let the owner know, he offers to do what he can to fix it, including offering a re-clean. We are not concerned about how many show up or having the same person every time as long as the job is done.

I started with AHC a few years ago, and they did a good job at that time, you didn't and still may not always have the same person come to your house, but they do their best. And you could SEE and SMELL that home had that shine to it. This last nine months or so, it has been a hit or miss, last Sept. they sent a lady out and she had her husband and 2 small children with her, they did start out doing a great job, ( due to an illness I am home a lot) so I always put something out for the children to do. Starting around Nov. they were asking for a little more in tips, but it was Thanksgiving. Christmas came and not only tips but gas money, and they were missing things. I told the company not to send them back. ****because I often do not feel well I may not catch something they miss till a few days later I went through several others then one lady was doing a great job until the last 2 months. I have had to go in after she left and sweep the foyer mop it and do the same in kitchen. The bathroom was the worse, I kept rewashing my rugs thinking it was them, until I finally saw the wax coming up around the toilet and the yellow that hadn't been touched. Please really think before going with them, while the company tries their best, they just can not control the people working for them. I started using them when we lived in Kennesaw. And when we moved back to GA continued again, things can change a lot in a year.

The company claims to be a Christian based company providing single moms with employment at a $20 per hour rate. I have since seen other reviews that claim men have come out to clean and I am pretty sure the woman sent to our home was not a single mom.... The company only sent out one person to perform the deep clean when we were told two would be sent. The person that was sent arrived 30 mins late. No uniform or even a simple company T shirt was worn, instead She wore just a plain white undershirt with cigarette burn holes. The deep clean was more of a basic cleaning. The entire stairs and banisters were overlooked and left for future visit since their time was up for the day. After this visit the owner was talked to and concerns discussed in hopes of a better return visit. The second visit was for a basic biweekly house cleaning. Again cleaning person arrived in the same basic worn out clothes, white undershirt with holes. The cleaning performed was minimally achieved. Tables appeared to be wiped with cleaner leaving cleaner wipe marks in which you could clearly see only the areas that could be reached with a single pass were cleaned. Incidentally the product used on our dinning room table and master bedroom furniture may have ruined the finish. Some areas were still left un-dusted such as tops of dressers in secondary bedrooms. Cleaning person was complaining about how she needed extra gas money since our home was evidently far to travel for her, she was also commenting about how she had to provide her own cleaning products; we did call the owner to verify that he was indeed the one who supplied the products; The price quoted from the owner and his web site was different from what the cleaning lady asked us to pay. Again the owner was contacted and concerns were discussed and we were assured improvement would be made. The third visit was again for basic cleaning (two weeks after second cleaning). This time the shirt changed but the same pants were worn and still had no appearance of being part of any company. The issues with the finish on the table and furniture was mentioned and we were told they would correct it (was still left in the same condition after this 3rd cleaning) Again the cleaning was very basic and minimal and took one person just under 2.5 hours for a 3 bedroom 2.5 bath house. The owner was contacted again for the third time to inform them that it just wasn't working out and we are still dealing with the furniture finish issues. They did offer to send a different person but we just didn't feel it was worth it after this. All in all we feel the person performing the cleaning should not have been complaining to us about gas money, honored the agreed price with out complaining about how long it takes trying to get us to pay more, and should have at least attempted to be somewhat presentable. The owner should have had better follow through as we called after each visit and expressed our concerns giving them chances to correct the issues. Still not sure if the whole Christian based single mom work opportunity thing is true - I hope that it is and was the main reason we tried this service. If you are looking for a cleaning service that basically provides some vacuuming, random dusting, bathroom cleaning along with some complaining and possible damage to furniture due to use of wrong products than they might be for you. I would gladly pay a little more for a better service and better cleaning. We realized the price was cheap so we were not expecting a super thorough cleaning of every thing to detail but did expect the basic cleaing to be 100% and a higher level of professionalism to be represented.

It was a gentleman, and he is awesome! He is professional and does a good job cleaning. I would highly recommend him to anyone needing their home cleaned.

unknown

We've used them for at least 4 years. The work is terrific and she is fabulous. She is punctual and is very considerate. She does an excellent job. We've had other cleaning services and they didn't pay attention to detail and she does a tremendous job. She gets things clean. She is efficient and friendly.