Installed 9 windows total and 3 sliding glass doors. Not a single problem after the install. It's been 2 years now since the install. On the day of installation, everything was thoroughly explained before they got started. They were happy to take down all of the blinds and curtains for me. They also moved the furniture out of the way which is something they usually don't do, but they did it since I was unable to have it done prior to the appointment. They walked me through everything after the install and made sure I was satisfied. From the day of signing to the day of install was less than 4 weeks. They had the windows within 21 days of placing the order and got me on their schedule the same week of delivery. I did meet with 3 other companies. I noticed that everyone tried to sell me a window and the ratings on the window. Windoor Retro Pros/Builtry showed me that all of the glass from the manufacturers is all coming from Cardinal Glass. They showed me it was all the same low-e 366 glass and the minor differences between the frames. They took it a step further to show me how the differences in the frames could potentially affect the application of the window to my openings being that I have a wood framed home. This helped determine which product would be best for my home and they even explained why they were ordering all of the windows with a nail fin and slightly smaller. I did not have to do any touch up paint AT ALL because I went with their expertise. Every other company told me I might have to do touch up painting and more which was fine. But I could tell that Joe was not a sales person. He was very technical and even told me that the sliding glass doors would come with 6-inch tracks instead of my existing 4-inch tracks (due to being vinyl products which were thicker) so they would have to cut into my floor and build out on the exterior. The county inspector even said himself that this was by far one of the best installs he had ever seen in his 20+ years of inspections. I WOULDN'T HIRE ANY OTHER COMPANY. Windoor Retro Pros/Builtry were the second lowest bid out of 4 total bids we received. But even if they were the highest, we were set on hiring them. Listen to these guys. They are not sales people. These are real experts and they will treat you fairly. Also learned that Joe serves as their leader and he is a Christian. I don't really care for religion in business but his character was admirable and it just made things much easier throughout our communication. These guys are the best and sorry for such a long review but they deserve a much longer one!

Spoke with Ron via phone and set up a date and time for an on-site eval. Ron called 15 minutes just before our set time to advise he will be there as promised. After showing Ron what I needed done, he offered his price and his suggestions which came in cheaper than my first 2 quotes from other companies. Windows were installed and I couldn’t be more happier with the end result.