About us
Do you have glass damage? For windshield repair and replacement in the Pensacola area, turn to Safelite AutoGlass. Those in central Pensacola or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 351 Creighton Rd, Safelite AutoGlass Pensacola repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Business highlights
78 years of experience
Services we offer
Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 2
Assorted photos uploaded by Safelite AutoGlass
Reviews
4.734 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 34 reviews
Shawn E.
Sep 2020
Auto Glass
Terrible. Had an appointment for a week and they had the vin number. Took the vehicle in and was called later saying they did not have the correct windshield. Before they called they had removed the windshield wipers. Made another appointment to take the car back for the windshield. When I went to take the car back it was raining and I found out they had not tighten the bolts for the wipers so found out they didn’t work. Got there an they installed windshield. I was told at that time the could not calibrate the driver assist functions because it was raining. So yup another appointment. They still could not calibrate the drive assist so the told me it is broken have nice day. So I go to the Cadillac dealer, who tells the camera is blocked because of the wrong windshield. So nope Safelite won’t replace unless I pay the Cadillac a few hundred dollars to run a full diagnostic. Oh yea USAA is my insurance and they are in bed with Safelite. So bottom wrong windshield and no action from Safelite or my insurance to repair the vehicle Safelite broke. Don’t use this place. Sent from my iPhone
Response from Safelite AutoGlass
"We apologize for your experience and any inconvenience it may have caused. Our team will get this resolved for you. -Melanie"
Will T.
Jun 2020
Auto Glass
I do not recommend this Safelite location for a BMW windshield replacement. After they replaced the windshield, I noticed that the lower cowling was not seated properly. I gave this Safelite shop the opportunity to correct the cowling seating, but they reported they did not find anything wrong. After the windshield started leaking and their technicians could not resolve the cowling seating, I asked my regular BMW technician at an independent service shop to look at the windshield. They immediately saw that Safelite had removed the lower molding underneath the plastic cowling for the windshield replacement but did not replace the molding. That was the cause of both the cowling not seating properly and the water leaking into the passenger foot well. When I brought this up with Safelite Customer Care, they told me that the warranty was void since another shop worked on the windshield to identify the problem that the Safelite technicians were not able to identify. Per Safelite Customer Care, they absolved themselves of any responsibility for their improper installation and for the replacement molding. There is also an internal defect in the glass directly in front of the driver that creates a small light flare when the sun hits it in a certain way, but Safelite has voided the warranty as noted previously.
Response from Safelite AutoGlass
"We appreciate you taking the time to share your review, [Member Name Removed]. It's great feedback like this that helps us to ensure we are providing the best experience possible for everyone."
Jesse H.
Sep 2016
Auto Glass
I called Safelite the morning after vandals broke out the rear window of my SUV with a slingshot and marble. Safelite made an appointment for the next morning to come to my residence and replace the window. The repairman called to let me know he was on his way and arrived at the appointed time. It took a little over an hour to install a new window. The installer did an excellent job removing and vacuuming the broken glass and putting in the new window. I appreciated Safelite's quick response for the service and coming to my residence to do the install.
Michael S.
Jun 2016
Auto Glass
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Michael B.
Jun 2016
Auto Glass
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Sue L.
Feb 2016
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Neil P.
Feb 2016
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Tarra E.
Feb 2016
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John B.
Feb 2016
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Bill R.
Feb 2016
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Barbara M.
Feb 2016
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Hamilton C.
Feb 2016
Auto Glass
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Gary W.
Feb 2016
Auto Glass
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Toni C.
Feb 2016
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Cinda N.
Jan 2016
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Susan R.
Jan 2016
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Susan R.
Jan 2016
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Galen H.
Jan 2016
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Glenn C.
Jan 2016
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Steven K.
Nov 2015
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Lynda A.
Nov 2015
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Carole T.
Nov 2015
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Earl R.
Nov 2015
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Alan S.
Nov 2015
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Michael B.
Nov 2015
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Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Safelite AutoGlass is currently rated 4.7 overall out of 5.
Safelite AutoGlass accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Safelite AutoGlass does not offer free project estimates.
No, Safelite AutoGlass does not offer eco-friendly accreditations.
No, Safelite AutoGlass does not offer a senior discount.
No, Safelite AutoGlass does not offer emergency services.
No, Safelite AutoGlass does not offer warranties.
Safelite AutoGlass offers the following services: Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing