About us
ATTENTION FLORIDA RESIDENTS! Your Florida Stimulus Package has arrived! We understand that hard-working families are struggling through these tough economic times... Let us help you save your hard earned money!!! -If you are a Florida Resident, purchase a clock from us & we will pay the tax for you!!! -Help us in our mission to support local business... for our community, our state & our families.
Services we offer
Clock Repair
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Filter reviews by service
and maintenance. The clock is very important to us because it belonged
to my mother.
The clock had never been serviced and was long overdue. Also parts had been dropped causing damage.
People at Reed's told us that it would be 3-4 months (6-8 weeks of that time for the estimate).
The
service did take a tad longer than we planned BUT we have the clock
back and it is in fine working condition. Reed's did an excellent
job
I called again 18 months after drop off. This was 09/2011. I was told the work was completed, it just needed to be assembled and would be done in mid October 2011.
On 10/18/2011 I went to the store to pick up my clock. It was not done, they said it just needed to be assembled. I was told it was not done because everyone was "out with a sinus infection". At this point I demanded by clock back, even if it was in pieces. That is what I got. They still charged me $252.63 for work completed. Based on an appraisal from another clock maker, at least all the pieces were there. I reported them to the BBB. I requested a refund. They said no. The BBB case was closed unresolved.
I subsequently took it to another clock maker. None of the work had been done. The pivot was still broken. The bushings were not done. The only thing completed was that it had been taken apart. The new clock repair facility showed me the areas that were not done, & explained how it should have looked if the work had been done. And this was the second clock he had received in pieces due to the poor work from Reed's clocks.
This place is also a jewelery store, so buyer beware.
Licensing
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