OUTLAWS CAR STEREO

"I'm sorry to hear you feel you were quoted too high a price. I can honestly say we do not strive to be the cheapest company in town. We do strive to charge the appropriate amount to insure a quality installation and not have to cut corners to compensate for being the cheapest bidder. Considering most car dealerships now charge $100 or more for a hour's labor $375 including parts for a job that would take upwards of 3 hours or more sounds pretty fair. But I'm not going to lie to you if your looking for the cheapest job available we would not be your first choice in most cases but on occasion we can be. Please feel free to call again for a quote if your looking to have something else done in the future."

"I'm sorry to hear you ran into such a unfortunate experience with us. From what I'm reading it sounds like you called for two different phone quotes and talked to different sales associates, then brought the car by at which time a proper inspection of the car could be done and properly priced. I really regret that one of the people you talked to on the phone didn't inform you that to give a proper estimate the car has to be seen in person and any phone prices are just estimates without seeing the car. That is part of the reason two different people would have different prices on the phone because each person can only assume what parts or labor will be needed without visually inspecting the car."