Louis P. Barberi Plumbing, Inc.
About us
Welcome to Barberi Plumbing Serving the Pensacola Area Since 1972 Experience, an established trust built over the years, and consistent service are definite attributes that a customer in need of a plumber considers before calling for assistance. At Louis P. Barberi Plumbing Inc., a customer can find the experience & service that he/she may need. Louis P. Barberi graduated from Catholic High School in 1948. He worked with his father’s business until 1951. Mr. Barberi worked on various heavy industrial projects, governmental projects and commercial construction until 1972. In 1972, Louis P. Barberi opened his own business and now has over 60 years of experience in the plumbing business. Judy Barberi Lacey, Vice President of Louis P. Barberi Plumbing Inc., has been with the company since 1983 and now manages the business. She is usually the first contact with the customer and can offer advice and guidance on all the customers’ plumbing and gas needs. Terri Barberi Wingard, Secretary/Treasurer of Louis P. Barberi Plumbing Inc., has been with the company since 1992 and manages the bookkeeping department. She is also a first contact with the customers and directs the customers’ calls to the appropriate member of the Barberi team. Louis P. Barberi Plumbing Inc. of Pensacola, FL offers complete plumbing or natural gas service and repair for Escambia & Santa Rosa Counties. Our team of uniformed professional service technicians can handle any plumbing repair or replacement job you need, including gas piping for whole house generators, fixing leaking toilets, or installing a tankless water heater. With our flat rate pricing system, you will know exactly what you’ll pay before the work begins, no questions, no surprises and no high bills. We are fully insured for both residential and commercial, plus all work is guaranteed. Call Louis P. Barberi Plumbing Inc. for quality, efficient service. Call us Today @ 850-477-8782 for all your Plumbing Repairs. We gladly accept Visa, MasterCard, Discover and personal checks.
Business highlights
Services we offer
Bathtub faucet repairs & replaced, Drain stoppages, Faucet Leak Repair, Garbage disposal repairs & replacement, Gas leak repair, Gas pipe installation, Gas pipe pressure testing, Kitchen faucet repairs, Kitchen faucet replacement, Leaks Shower, Plumbing Repair Bathroom, Sewer replacement, Shower, Sink, Tankless gas water heaters, Toilet Repairs, Toilet replacement, Video inspection- sewer drain lines, Water Heater Repairs, Water Heater repairs & replacement
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 7% | ||
| 5% | ||
| 0% | ||
| 4% |
I am having the double-sink laminate bathroom vanity slab replaced with granite. The granite will have pre-measured sink and faucet holes drilled and slab installed. Original sinks were installed in the vanity counter top with the bowl below the counter. I had already purchased new sinks, faucets and plumbing parts (water lines, sink drains, drain pipes, etc). The Barberi technicians (Jim, Doug) looked at all the parts and indicated that only the water turnoff valves were needed (about a $10 total cost).
The technician gave me a $695 written estimate. He said the job would take 4 hours and that if the drain pipes from wall to the sink had to be changed it would cost more. (Note: the pipes definitely would have to change when going from "under counter" sinks to above-counter vessel sinks). This additional work should have been included in the estimate since it was necessary work, rather than being left as an "open-ended" (and I expect expensive) cost. The Barberi technician indicated that it would take 4 hours to complete the job. The job would have no guarantee because I provided the parts. All of this was NOT ACCEPTABLE when compared to other estimates. Of course Barberi will not be selected to do the job. BUYER BEWARE !
3 other licensed/insured/bonded plumbers gave estimates of $250-320 and 2 hours to complete the work.
I am a senior who feels that I was being exploited by Barberi personnel.
"Ms. [member name removed], I am sorry you are unhappy with our service. When unstopping a sewer line we are not always able to determine the cause of the stoppage. The plumbers do attempt to retrieve what ever is obstructing the pipe but sometimes it's not possible. We offered to warranty our service and send a truck out at no additional charge but you chose not to accept. I'm confident if given the chance we would have solved your plumbing issue. Again, I'm sorry you were displeased with us and I hope you will give us a chance to make it up to you in the future."
"[member name removed], I am sorry you are unhappy with our service, I will try to explain some of the issues with your service call and hopefully you will give us the chance to make it up to you in the future. Your service call was scheduled for 1st thing that morning, we had a slight delay in our schedule due to one of our plumbers out with an injury. Our receptionist apologized to you for the delay and explained our situation, she said you were very understanding over the phone. Once our plumber arrived & checked the pressure valve on your water heater he determined it required a valve with an extra long shank. All of our service trucks are stocked with a pressure valve containing a regular shank and one with a long shank. Yours, however, required a shank even longer than our long one. My plumber contacted a few plumbing suppliers nearby but no one had one he thought would be a proper fit. He came to our warehouse & got one from our stock he thought would be long enough but it was just shy of it. He then contacted a plumbing supplier on the other side of town & they had one longer. He had to drive across town to purchase this special part and that's why the job took so long. I assure you that you were not charged extra for his search. I apologize for your inconvenience during this service call and I hope I have shed some light on the situation for you. Again, I hope you will give us the opportunity to make it up to you in the future."
Licensing
State Contractor License Requirements
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