KEY AUTO HOSPITAL INC
About us
Complete automotive service since 1988. We have done work with extended warranty companies, comprehensive insurance claims. If we can't do it we can usually refer you to someone who can. We work on both foreign and domestic cars and usually it is same day service, same day turn around with an appointment.
Business highlights
Services we offer
We do all maintinance and repair on both foreign and domestic automobiles. We can also service antique and older vehicles including carb work. Shuttle services usually available.
Accepted Payment Methods
- CreditCard
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"SORRY FOR ANY MISCOMMUNICATION THAT WE MAY HAVE HAD. I WOULD LIKE TO POINT OUT THAT MOST VEHICLE OWNERS DO NOT UNDERSTAND THE COMPLEXITY OF THE VEHICLES THEY DRIVE. OUR DIAGNOSTICS DID NOT LEAD TO A REPAIR BECAUSE THE CUSTOMER DECLINED IT. THAT IS NOT IN OUR CONTROL. ANOTHER MISCONCEPTION IS THAT THERE IS A MAGIC COMPUTER BOX THAT I CAN CONNECT TO A VEHICLE AND FIND OUT EVERYTHING THAT IS WRONG WITH IT. THIS IS JUST NOT THE CASE, I WISHED IT WAS, AS IT WOULD MAKE MY JOB MUCH EASIER. WE HAVE THOUSANDS OF DOLLARS INVESTED IN EQUIPMENT TO MAKE DIAGNOSTICS POSSIBLE, BUT YET WE STILL MUST TEST SOME COMPONENTS WITH A $50 VOLT METER AND HARD WORK. COMPONENTS HAVE TO BE ACCESSED TO TEST THEM PROPERLY. WE PERFORM DIAGNOSTICS BY THE ORIGINAL EQUIPMENT MANUFACTURER'S SHOP MANUAL, UNFORTUNATLEY THESE TEST DO NOT TAKE INTO ACOUNT THE COST OF MAN HOURS TO THE SHOP OR BILLED HOURS TO THE CUSTOMER. I FEEL THAT IT IS COUNTER PRODUCTIVE TO CALL EVERYTIME I NEED TO TAKE A PANEL OFF OR TEST A WIRE, THIS WOULD RUN COST THROUGH THE ROOF ON EVERY REPAIR. IT IS UNFORTUNATLEY JUST PART OF WHAT WE DO IN THIS BUSINESS, AND IT IS SOMETHING THAT IS HARD TO UNDERSTAND WHEN IT COMES TIME TO PAY THE BILL. I PERSONALLY PERFORMED DIAGNOSTICS ON THIS VAN AND REMOVED THE REAR QUATER PANEL TO ACCES MOTOR DRIVE AND INSPECT MECHANICAL DRIVE. I ALSO HAD TO REMOVE THE DOOR PANEL WITH THE DOOR STUCK IN THE CLOSED POSITION, WHICH IS NOT EASY TO SAY THE LEAST. I REMOVED THE TRACK HARNESS FROM THE DOOR AND LOAD TESTED ALL THE CIRCUITS INDIVIUALY NO PROBLEM WAS FOUND IN THE HARNESS. THE PROBLEM WAS THEN ISOLATED AND A SOLUTION WAS SUGGESTED, AND TURNED DOWN. WE THEN RETURNED THE CAR BACK TO ITS ORGINAL CONDITION READY FOR THE CUSTOMER TO PICK UP. WE ALSO DIAGNOSED AND REPAIRED THE POWER OUTLET THAT WAS INOPERATIVE TO THE FRONT ACC POWER SUPPLY. ALL OF THIS WAS BILLED TO THE CUSTOMER AT A FRACTION OF THE TIME WE HAD WORKED ON THE VEHICLE IN AN EFFORT TO OFFSET OUR LABOR COST AND STILL PROVIDE THE CUSTOMER WITH A FAIR PRICE. WE HOPE YOU FIND A SHOP THAT CAN BETTER MEET YOU NEEDS, AND AGAIN SORRY FOR ANY MISUNDERSTANING."
Licensing
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