Guardian Roofing LLC

The contractor showed up on time, assessed the issue, took pictures and called to explain the damage and recommended repair (this is a rental property). They sent the estimate and honored their Angie's List coupon. Also did the work on time and sent pictures of the completed work prior to sending the invoice. Great company and great job.

Kyle and Alex from Guardian Roofing were very quick to respond to my request for an estimate made via BBB. Alex responded the same day via phone and email, which lead to a same day visit from Kyle. Kyle called ahead of time before visiting to ensure I was aware of his visit and for permission to arrive early. He was most pleasant and professional to talk with; he was informative and helpful with answering all my questions. The next day as promised, Alex provided an estimate at a very reasonable price. The next couple of days I received multiple visit and estimates made from Roofers through my same request via BBB. After comparing several factors such as price, brand of shingles, underlayment type, details of work described, etc., not necessarily in that order, we decided on another company. If I were choosing a company based on quality of customer service and price. Guardian would be my top choice.

They had to schedule in the job and when they could actually start on it. I think they were busy with other work also. I think I got at least three estimates on the work. We ended up going with this company because I think when the rep did come out, he had mentioned some things that he would do differently. We had had trouble in flashing repair work we had done before, and he said he had a different way of going about it, and I think that had something to do with our decision, along with what their estimate was.

We used Advanced and we were satisfied. They did a good job. So far we're keeping our fingers crossed on it; we're getting a lot of rain. It was just a couple of days to complete the job. Two people came out to work on it. They sent out a rep first to look at it and give an estimate, but two men showed up to actually do the work. They were professional abd they did the job, I can't think of anything negative.

They said if we wanted the roof done, they would provide the estimate. There was no charge associated with that. They honored their part of the deal about doing an evaluation free of charge.

I called and made an appointment for a specific time with the phone rep. They never turned up or called.

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See above.

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This Master Elite Roofer deserves this title. They are truly professionals who understand what it takes to provide roof related work. The firm was instrumental in helping me secure the services of a licensed electrican to provide the electrical connection to the new roof vent. Kyle and a two man crew arrived early, explained what they were going to do, and got down to work. They backed up the  trailer close to my garage to allow easy access to the roof and proceeded to unload the roof vent, shingles, underlayment and tools to complete the work. Backing the trailer close to the garage also made it easier for them to drop all trash, removed shingles, etc. directly into the trailer. Working hand in hand with the electrician, the work was completed on time. As soon as the breaker in the electric panel was turned on, the roof vent began running, exhausting hot air from the attic. Kyle and the crew gave a thumbs up when the fan started running. When all the work was completed Kyle and the crew left the site and a happy homeowner.

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Lots of missteps.  Applied urethane sealant that was defective beginning in 12/13.  Had to re-do in the spring.  Still had leaks.  Contractor came out a number of times to fix.  I still have leaks but not as bad.  I am still trying to get things fixed.

ALL WAS FINE.

It was $1,000 cheaper than the next guy. There was nothing left. There were no nails on the grass. They totally cleaned it up completely. It took them about 2 1/2 days.

It went great! They did a beautiful job I would definitely recommend them. They were neat and tidy. They always return our phone calls and it was an efficient operation.

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Started calling for help with this roofer on 7/7/14 and waited until 9/24/14 for assistance. Repairman showed, quick repair and was told leak was fixed, charged and paid $275.00. Repair ineffectual; no effect on leak and it continued unabated. Called contractor again, told it would be another month before they could return to repair the repair. Meanwhile, contracted with another roofer who performed a very thorough investigation, determined the where and what of the leak problem and facilitated a complete repair which had no relationship whatsoever to the valley and leaves purportedly blocking it. Repeated calls seeking remedy were not returned. Felt this was a rip off.

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Arrived when scheduled and completed work in a timely manner.

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I had three cost estimates done. Cheapest estimate left their estimate stuck in the front door and never called back to discuss it. Expensive estimate was $2000+ more by way of adding an attic fan that I was not convinced was necessary.
Advanced Roofing provided the best estimate for the work to be performed and Mr. Davis answered all questions to my satisfaction prior to my committing to them. Mr. Davis advised me at the time of the estimate that it would be about six weeks before the job could be started due to jobs already committed and I was satisfied with this timetable.
The job was scheduled to start on 6/19 and the crew showed up on time on 6/19 and began work almost immediately. I was advised the job would take 2-21/2 days. The crew were professional and worked through the day on the first day, removing the old roof and laying down the waterproof barrier on the rear of the house. The second day the crew showed up on time and started working right away. Again they worked the full day and finished most of the roof by the end of the day. They had to finish the job on Saturday, which fell in the range of time I expected. The crew finished the job by about 10 a.m. They did a good job of cleaning up after they were finished although we have found a few roofing nails in the lawn that the magnets missed. All of the leftover shingle cuttings, ridge vent, shingles and bits of plastic etc. were well cleaned up.
I am quite happy with the entire process of getting our house re-roofed from the estimate to the work completion. The Advanced Roofing people were very easy to work with and the work crew completed the job in a professional and timely manner and it appeared they worked well together and that the crew boss knew his business. Thanks!

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I know it can be difficult to locate the source of leaks and I understand that it took three visits over a month to find the problem.  I was pleased that they finally did find and repair it.  The 2-man team came promptly the first time and each time that I called them back.  Each time, they thought they had found the source of the leak and fixed it and finally did find it.  The 2 team members were very pleasant to work with and accommodating.  
I would use this company again, but I would want to get competitive bids next time.

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