I had both of my entry doors installed. The service and the employees were wonderful, but I could not give five stars because there were a couple things I was disappointed about once they had finished installing and left. The first issue I realized I had no peephole on my front door (I bought a door with no windows on it), luckily we have a window next to the door. But, I was never even asked if I wanted one. I would have paid a little extra to have one installed and now I don't know if installing one myself would void the warranty on the door. The other thing is I didn't know that they removed the trim from the doors and then reinstalled the same trim. If I had known this, I would have bought new trim for them to install around the doors (one reason we got new doors is because of rot and part of the trim was rotted as well). I had (and this is my fault) assumed that new trim came with the door. I wish this had been brought up so I wouldn't now have to remove the trim and put up new myself. It is a bit annoying. They were very nice about installing a matching door handle for me that I purchased on my garage door so all the doors had the same locks. They didn't charge me extra for this. However, they were hurrying to leave and the person installing that handle installed it upside down (the keyhole is upside down). I did not notice this until later. Now that the doors are settling, my back door has a bit of light coming in between the door and frame so it is not a perfect seal. I know this was a long review but I wanted others to know about the trim and peephole especially. The sales tactics are also a bit distasteful. They give you a huge discount if you agree to use them at the time of the quote. Luckily I had already gotten two other quotes and Ecoview's products were not only superior quality but a slightly better price, so I could go with them. If I hadn't gotten the other quotes beforehand I am not sure I would have gone with them as I don't like being pressured to make quick decisions (which is why I had 3 different places give me quotes).