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Compass Solar Energy

Solar Panels, Water Heaters, Energy Efficiency Auditing

About us

Since 1998, Compass Solar Energy has consistently provided the highest quality Solar Design and Installation in support of Federal, State, and local government agencies along with commercial and residential entities. Certified by the State of Florida, SBA, and The National Association of Board Certified Energy Practitioners (NABCEP), we have over 35 years combined experience in the solar industry providing quality service and customer care. Our engineering team specializes in design of Photovoltaic (PV) Solar Systems and Solar Thermal Applications. Our successful track record is built upon diligence, flexibility, and process- all of which provides a thorough understanding of our customers’ needs. Our quality service, competitive rates, and solid base of qualified personnel make Compass Solar Energy the right choice for your solar needs.

Business highlights

27 years of trusted experience

Services we offer

Solar systems installation - solar electric, solar hot water, solar pool heaters & DIY kits.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
18%
4
6%
3
0%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.2
responsiveness
3.6
punctuality
3.8
Showing 1-17 of 17 reviews

Bill M.
10/2022
1.0
solar panels
  + -1 more
After 5 months of partial solar production and constant system alerts, I now have no solar production and a solution does not seem to be in sight. The system has been service on multiple occasions and one of the inverters was replaced, but nothing has resolved my problems. I am not sure why you are unable to fix the issues. The service people tend to show up unannounced and after a day of work tell me the system is working or they will return. Neither has been the case. I'm paying the loan for the system and FPL for power, since my system is way underperforming.
Description of Work: Company has been unable to fix limited solar production problems

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Terese G.
05/2016
5.0
solar panels
  + -1 more
unknown
Description of Work: Installed whole house solar system on top of a pergola. Included 30 panels, entire hookup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Sue K.
01/2016
1.0
solar panels, water heater repair
  + 0 more
We were not informed there would be a $147.85 charge for providing an estimate on solar hot water heater. Found out at time of visit we would have to pay for the estimate. 30 min visit. not cool.
Description of Work: estimate for removing current solar system and replace with new system.

Rating CategoryRating out of 5
value
1.0
responsiveness
4.0
punctuality
5.0

$147.85

Response from Compass Solar Energy
Mrs. [Member Name Removed], It would appear there was a misunderstanding. When your husband called he indicated you have an existing solar water heater that was leaking and needed options for repairing it. The call was written up as a service call and sent to the service dept. Upon arriving your husband asked if a panel could be replaced and was informed this type (installed in the 80's) is no longer manufactured and could not be repaired because parts are not available. The tech then recommended looking into an updated system. The tech informed the sales department that the husband would be calling in for an estimate. He then wrote the ticket for the service call time and travel. It is customary in construction to charge a service fee when coming out to assess an existing system even if it results in the need for a total replacement. We are more than willing to credit this towards a new system. Typical systems range from $5600 to $5800 installed no sales tax. this would be the installed cost. I will also check the service ticket for time and travel based on 30 minutes on site.

Ramona W.
06/2015
5.0
solar panels
  + -1 more
We worked with Compass in advance of our solar panel installation to get information to apply for a Gulf Power solar rebate. They provided all the necessary information we needed for the application and were very instrumental in making sure we knew how and when to apply. They were very professional and businesslike. They showed up when promised and kept us informed throughout the process. The solar panels are up, working and we couldn't be more pleased. We had absolutely no problems and would highly recommend Compass to others.
Description of Work: Installed solar panels on our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

Response from Compass Solar Energy
Thank you for taking time to review Compass Solar Energy on Angie's List. We appreciate your business. Please feel free to contact us if you need anything in the future.

Ron M.
06/2015
5.0
solar panels
  + -1 more
The guys showed up as promised and stayed until work was completed. They cleaned up after themselves and took the time to explain everything to me at the end of the very long day. Good company to work with.
Description of Work: Installed solar panels for heating swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Art L.
05/2014
4.0
solar panels
  + -1 more
Technical work was outstanding. Installers were also very helpful in showing me how to operate the systems. Customer service was below my expectations for a major purchase such as this. I had to call multiple times to get an install schedule. Initial cost estimate left out an additional expense. When I was given the estimate, it was nearly 100% in error. The sales representative was unable to adequately explain the advantages of using solar power. Total time from contract signing to system turn-on was just under 3 months.
Description of Work: Install solar pool heating Install solar-powered attic fans Install solar electrical power

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$29,200

    Contact information

    2303 Town St, Pensacola, FL 32505

    www.compasssolar.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Solar Panels,
    Water Heaters,
    Energy Efficiency Auditing

    FAQ

    Compass Solar Energy is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Compass Solar Energy accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Compass Solar Energy offers free project estimates.
    Yes, Compass Solar Energy offers eco-friendly accreditations.
    No, Compass Solar Energy does not offer a senior discount.
    No, Compass Solar Energy does not offer emergency services.
    No, Compass Solar Energy does not offer warranties.
    Compass Solar Energy offers the following services: Solar systems installation - solar electric, solar hot water, solar pool heaters & DIY kits.

    Contact information

    2303 Town St, Pensacola, FL 32505

    www.compasssolar.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed