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About us
At Bryan's Lawn Maintenance, Inc., your satisfaction is our business. We can take dirt and make it look good. We not only do sod and pavers but also offer bi-weekly, monthly lawn services for both commercial and residential properties. We are locally owned and operated lawn service serving northwest Florida for over 13 years. Our company takes pride in bringing you the best of service at reasonable prices. Our professionals understand the local environment, soil conditions, weather and common yard pests and use this information to create customized programs for your yard that accomplish your goals. We work to improve the quality of life for both you and your lawn. Our trained professionals provide the expert care our customers deserve. We keep our customers' lawns green and healthy, affording our customers the freedom to do the things they really want. In other words, Bryan's Lawn Maintenance, Inc., keeps lawns at their healthiest and customers at their leisure.
Business highlights
Se habla espanol
22 years of experience
Services we offer
Hardscapes, Landscaping - from start to finish, Lawn Care, Sod Installation, Sprinkler Systems - Install and Repair
Accepted Payment Methods
- CreditCard
Reviews
4.4148 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 42% | ||
| 12% | ||
| 1% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 148 reviews
Wanda P.
Jul 2018
The owner of the company very nice and helped me tremendously with some drainage issues.
Kris L.
Jun 2018
These guys were super quick. Put the project online on a Sunday and they came by Monday and installed my new Orbit Sprinkler Wifi Controller. They were even nice enough to setup the controller app on my phone.
Andrea H.
Jun 2018
Terry G.
Mar 2018
They rearranged their schedule to make it to me the same day.
Pamela G.
Mar 2018
Sod used was cheap quality and even with lawn service and sprinklers, grass did not last. Uses plastic webbing under sod that does not let grass take root to lawn so grass lifts and eventually dies. Orders too much sod so you pay for more than you need.
Response from Bryan's Lawn Maintenance, Inc.
"Ms. Pamela, We have been using the same sod farm for the past 12 years and centipede does have a plastic net underneath that most farms in the country use. Your sod was installed 5/6/16 and we received the negative rating on quality and value on 3/8/18, almost two years later. Also you were informed that your irrigation system was outdated and was in need of updates and you declined to have the updates performed. An irrigation system with head to head coverage is key to any successful sodding installation. Not sure what you mean by orders too much sod so you pay for it ? We quote/bid on a project and if we over order it's our loss and not the customer. Please let us know if we can assist in the near future. Your business is sincerely appreciated."
Tim B.
Jul 2017
very expensive
Response from Bryan's Lawn Maintenance, Inc.
"Mr. Tim, When called into our office you were quoted between $55-$65 per visit and $30-$40 one time over growth fee if over growth. You agreed to price and agreed to bi-weekly lawn service. Customer was satisfied with our service until he received a $3.25 late fee for past due invoice over 30 days. We feel we went above and beyond to provide excellent service and leave property maculate after every visit."
Ronald B.
Jul 2017
Very late, Charged for a visit when nothing was done
Response from Bryan's Lawn Maintenance, Inc.
"Dear Customer, We apologize for being late. The technician was held up at the prior service, however we did call you to let you know he would be late. Upon our technician arrival he was able to find a leak in the main water line headed to valve box located on right side of home. After leak was found our technician showed you the leak and provided you with a quote on how much it cost to get leak repaired and you determined on not getting the work completed. When called in to our office it was explained it would be $65 service call fee plus labor and any parts that may be needed. You were only billed for service call plus labor which was the amount of time it took the technician to diagnose the system. Service call fees have not changed for Pensacola area in the past 8 years for new customer and existing."
Frank B.
May 2017
Fast courteous and professional work. Reasonable charge. Very satisfied.
Response from Bryan's Lawn Maintenance, Inc.
"We appreciate your feed back. We are glad we were able to meet your expectations, look forward to helping you in the future"
Sandra M.
May 2017
Was charged for repairs which are incomplete. They haven't called back
Response from Bryan's Lawn Maintenance, Inc.
"Dear Customer, Upon arrival and inspection of your irrigation system we found four Rotors that had to be replaced. Our technician replaced the four rotor?s with Rain Bird rotors. Along with replacing the rotors he also adjusted several rotors that were out of adjustment. While all these repairs were performed you were on site, paid for our services and Thanked the technician. Our Rain Bird Certified Technician made sure that our customer was happy and system was operating correctly before leaving the property. We called to follow up on Monday May 1st to make sure we had met your expectations and the response we received from you was " will get back to you I'm doing something" and hung up the phone. If there is something you feel we missed we will be glad to come and fix our mistake if one was committed."
Lydia M.
Apr 2017
Make sure that you are there when they come for the first time. They did not mow, edge or weed-eat everywhere they were suppose to, and my husband and I were very disappointed. He phoned and they said that they would have someone return the next day to complete the job to our satisfaction, after they had already said it was going to cost an additional $35 for overgrowth, and the original quote was $60. We do not even have a very big yard, and most of it is patios and landscaped areas. We thought this was normal for the first time, however, they didn't even do a good job. $90 ? I don't think so! We were sad.
Response from Bryan's Lawn Maintenance, Inc.
"Mrs. Lydia all calls incoming and outgoing are recorded for quality assurance and training purposes. The day that you requested service you were advised of the charges that you would incur in order to get our lawn maintenance division to service your lawn. Due to you agreeing to the charges, two of our crew members were dispatched to service your property. We received a call stating that you were not satisfied and in return we replied that we would be glad to have a service manager stop by and take a look. Therefore we have scheduled an appointment to meet with you to make sure we meet or exceed your expectations."
Dan N.
Apr 2017
They responded within 48 hours and did a great joy. A little more pricey than Affordable Sprinkler but we needed the work done ASAP and they made it happen
Tami T.
Apr 2017
great so far!!!
Shawki H.
Apr 2017
Very prompt service!
Diana D.
Mar 2017
Very professional & arrived on time. All problems fixed with our irrigation system. Tech was very thorough. Will use this company in the future.
Sharon G.
Mar 2017
Very responsive service Knowledgeable Friendly Efficient and helpful We will definitely recommend this service
Sabine N.
Mar 2017
.
Steve M.
Feb 2017
I was contacted within minutes of submitting the work I needed. We site up a time and date. They were on time. They had all the parts needed to fix the problem and my sprinkler system was back up and running. Very professional. I would use them again.
Christine D.
Feb 2017
Efficient, on time, they know the state, federal and local regulations. Theye were clean cut men and the equipment they use was clean,and maintained very well.
Betty H.
Nov 2016
Fixed my problem quickly, professionally , and efficiently. Thanks for a job well done. Betty H.
Response from Bryan's Lawn Maintenance, Inc.
"Thank your for the business and the great review. Look forward to serving you in the future."
Gary W.
Oct 2016
Installed new pump and got an old system up and running like new!
Response from Bryan's Lawn Maintenance, Inc.
"Appreciate the feed back and your business. Look forward to hearing from you for your next lawn or landscape project."
Nathan K.
Oct 2016
First repair attempt blew apart after less than 24 hours (and the tech left screws all through the yard which had to be cleaned up). A second attempt was made to repair the pump, but it again failed and they are refusing to warranty the repair. They also tried to bill me for work that I didn't authorize. Customer service was unprofessional and immature. After a 30 minute conversation, the owner agreed to remove the unauthorized charges from my invoice, but I still have a $200 bill and no working sprinkler system.
Response from Bryan's Lawn Maintenance, Inc.
"Our customer has a 1.5 hp pump. His pump was not dug deep enough so there for causes pump to over heat and melt the fitting right off the pump. When he first gave us the call that it had come apart we explained to him what could cause the fitting to come loose. His response was "No your technician didn't tighten it enough". 1x1/4 male adapters have teflon tape and are tighten with a PVC wrench. Wouldn't come loose even if you had the strongest person try it by hand. We went out for the second time to replace when the fitting came loose and explained to our client if this were to happen again, which we knew it would. That he would be looking at another service call fee, plus labor and material."
Judith K.
Oct 2016
The worker that came to my home was very professional and repaired my system in about an hour. Was very pleased.
Response from Bryan's Lawn Maintenance, Inc.
"We appreciate your feed back. We are glad we were able to meet your expectations, look forward to helping you in the future"
Nellie L.
Oct 2016
If it is not fixed the first time they will come back and make it right.
Response from Bryan's Lawn Maintenance, Inc.
"We appreciate your feed back. We are glad we were able to meet your expectations, look forward to helping you in the future"
Eric H.
Oct 2016
Nick fixed 3 heads and serviced the system in about an hour. Yhanks
Response from Bryan's Lawn Maintenance, Inc.
"We appreciate your feed back. We are glad we were able to meet your expectations, look forward to helping you in the future"
Connie K.
Oct 2016
Reputable personable and hood work.
Response from Bryan's Lawn Maintenance, Inc.
"We appreciate your feed back. We are glad we were able to meet your expectations, look forward to helping you in the future"
Licensing
State Contractor License Requirements
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FAQ
Bryan's Lawn Maintenance, Inc. is currently rated 4.4 overall out of 5.
Bryan's Lawn Maintenance, Inc. accepts the following forms of payment: CreditCard
No, Bryan's Lawn Maintenance, Inc. does not offer free project estimates.
No, Bryan's Lawn Maintenance, Inc. does not offer eco-friendly accreditations.
No, Bryan's Lawn Maintenance, Inc. does not offer a senior discount.
No, Bryan's Lawn Maintenance, Inc. does not offer emergency services.
No, Bryan's Lawn Maintenance, Inc. does not offer warranties.