Get matched with top water and smoke damage repair specialists in Highland City, FL

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Cat 3 recovery helped me get into my home after the hurricane in a timely fashion and I couldn’t be more appreciative, Gavin and his team Reliable affordable and dependable is what I would say sum it up"

"Honest and hard working. Easy to work with. "

"Rommel and his whole team were very professional, informative, punctual and efficient. They had to remove my floors, dry wall and kitchen cabinets after a pipe burst, but blocked off all of the areas that werenâ t affected to maintain cleanliness but then also wrapped my walls in plastic after they were dried and sprayed with a mold prevention solution to make my home as comfortable to live in as possible until it can be restored, considering the condition of everything. Rommel himself is very informative, I knew exactly what to expect before the process started. He also provided very thorough documentation of each step of the process for my insurance. I highly recommend High End Florida Services!"

"They have excel customer service and understand most, if not all, of their customer needs."

"Yes it went fine"

"Jon is an amazing worker. Gets things done exactly how you want them done. Would recommend 10 out of 10"

"I was very happy with our experience with floor doctor. Our first encounter how to do with bracing up our floor from underneath our manufactured home. It was a job that most people did not want to do. They were on time and very respectful. They fixed our problem and when they found out that we wanted to redo our wood floors he said he felt bad because we would have saved money if we had done it all at the same time. He'd offered to give us a credit if we replace our floors within 6 months. He stuck to his word I didn't have a lot of money to spend and they really worked with me must say the owner Hector is a very humble person not above doing the physical work. I would recommend them to my family and friends and would certainly call them again."

"Fraudulent company. First of all, most of the reviews I've read here are from people who just signed up and haven't actually filed a claim. These individuals are in for a rude awakening when they file their first claim. I would rate this company 0 stars. Why would a company set up for the sole purpose of defrauding its customers by stealing their money and denying every single claim deserve even 1 star? On my first claim with the company, I had a washing machine that was less than 3 years old. It had an internal seal that failed, allowing water to leak into the transmission, causing the appliance to fail. Home Safe claimed there was rust inside the appliance, as if that would be some kind of neglect on my part, and refused to pay. After dealing with several people and managers in the company, I was eventually able to get them to pay the claim. I should've canceled then, but I foolishly stuck with them. A few months later, my water heater went out. The claim was submitted on a Saturday, and I was able to get the plumber out that same day. I found the plumber, not Home Safe. The estimate was submitted that evening. I received an email asking for more information on Monday, which was promptly responded to and sent in that same day. Their own policy is to approve the claim within 24 to 48 hours. I never heard back from anyone, so I called back several times over the course of the workweek. I was told the adjuster had either left early or had not come into work yet. When the adjuster finally called me on Thursday just before 5 pm, he actually straight up lied to me. He told me that he had requested additional information on Monday after receiving my email. He said he left a voicemail with me and the plumber. Neither one of us had any missed calls from the adjuster. He said he needed to know what caused the tank to rupture and precise pictures of the crack in the tank showing the leak. Anyone who knows anything about a water heater knows that once the tank ruptures, no plumber in their right mind would attempt to disassemble the water heater and repair the leak or determine where exactly it cracked. But that is exactly what the adjuster at Home Safe expected to happen. He said that without a reason why the tank ruptured and precise pictures of the leak location, he could not approve the claim. Why did lightning strike the transformer down the street and cause my power outage? Were you able to get pictures of the lightning striking the transformer at that precise moment in time? The only satisfaction for me at this point would be to hear the entire company burned to the ground and that their insurance company denied the claim because they could not show a precise picture of the wire that shorted and a reason why it shorted."