Devcon Security

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The service provider was on time. We had our security system updated by a private party since ADT wanted $1300 for substandard equipment. So for $560 we got a lot more( 3 wireless motion sensors,1 wireless smoke alarm,1 remote key pad, 16 sensors, new battery and panel)  than the "standard" security system. The representative was not very clear on what he was suppose to do and was not very familiar with our system. He tried to tell us there was no audible alarm for when you arm the system. He also tried to get me to sign a "Decline for monitoring services". I recently saw the gentleman who installed my equipment, ALARM TRUST OF FLORIDA (954-923-0505) and he automatically coded the alarm for an audio alert that the system was being armed. Once again ADT has underwhelmed us with their incompetent handling of in home security and their willingness to overcharge for their services. I will try to steer this HOA away from using them. The $25 charge was for the alarm permit which hopefully he was able to find the Sheriff's office so that he could file it. I had to check using the provider in the future because according to the HOA contract we have to use them as our security provider.

Alarm has been installed and serviced for over 10 yr. I was visiting, my mother who owns the house was in the hospital. I Accidentally set off alarm and it would not reset. They called the house immediately to check on break in possibility. Walked me through resetting the system after I supplied them with property's personal password, and they informed police of false alarm.

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