AA-MSA, Inc.

Would use AA-MSA again. Very professional and thorough.

I USED AA-MASA I WAS VERY SATISFIED, YES I WOULD RECOMMEND,ASK FOR JOE VERY NICE GUY EXCELLENT JOB.

I hired AA-MSA to inspect my home and it was an unbelievable experience. I am sure not a lot of people are going to read my very long review - to summarize please stay far away from this company!!!! I originally spoke to Vita in the office who was very nice (until I had an issue of course) booked my inspection and was very excited. The day of the inspection Joe pulled up, got out of his car, and did not even bother introducing himself. He just stood there till I asked him who he was. He then asked me if I would like to walk with him or wait until he is done, being a first time home buyer with lots of questions I wanted to walk with him. I asked him to hold on for one minute while I called my mom who should have been about 2 blocks away that was when I received my first eye roll from Joe. My mom said go ahead she will be there in 2 minutes, so we started. His first comment was in regards to the roof, saying it was 12 years old. I explained how I was told my several people that a roof had to be brand new for solar panels to be installed and these were installed about a year ago (trying to get his thoughts on the statement) he just looks at me and tells me **well it looks 12 years old**Next item he pointed out was a crack on the chimney. I turned over to my realtor and I was talking to her about it and asking her if she thinks it would be a huge issue since the fire place was converted to gas etc. Moving on we begin to walk towards the back of the house walking past these two trees that are growing right on the house. I was told by a family member to make sure he inspects behind them since they are blocking the sun and could have mold or attract termites etc , so I stopped him and explained that to him and asked him if he could please check behind them. You would think I made an outrageous request because he turns around and begins to explain how he has inspected over 10,000 homes and has been doing this for 20 years and so on. I am standing there looking at him and the sun was in my eyes so I was squinting, apparently he thought me squinting was an issue because the next thing out of his mouth was **why are you looking at me like that** I explained that I was just looking at him because he was speaking, and I was listening to what he was saying. At this point my real estate agent steps in and explains to him that I have never done this before, I have a lot of questions and if he has a certain way that he would like the inspection to go to simply explain it, and we do not have a problem with it. So he turns to her and asks her **why are you talking to me like that?** My real estate agent is one of the most soft spoken people you could meet. I then told him she was just explaining the situation to you what do you mean how is she speaking to you? He then said that he does not think he should do our inspection and walked away, got in his car and left. I called the office and explained what happened to Vita, and she insisted that I must be lying. I was not trying to get a refund, I was not trying to get a free inspection by complaining AFTER the inspection was done, I was simply trying to get my home inspected so I can move forward with the process. I have no reason to lie. He said he was going to refund me when he walked away but I have yet to check my credit card statement so we will see. Either way it was a blessing in disguise because the other inspector that I had cancelled for this horrible company was there in 30 minutes and I thank God Joe decided to be horribly unprofessional and left. I saw another review where they had an issue with a female home buyer, so I am assuming he is not a fan of women asking questions and being involved in anything outside of a kitchen.

A

The inspector, Joe, was personable and professional. The condo inspection took a little over an hour. He offered advice on several maintenance items that I could perform myself, saving money. The report was thorough. A good value!

friendly,competent inspector ,explaining as he worked.

Vita was very accommodating with my schedule. The inspector, Kris, was on time and thorough! Being a first time homebuyer, he explained every step of the way. I received the report within 24 hours and all at a price that can’t be beat. Thanks

Joe was professional, informative and very thorough. He checked everything in the house from top to bottom and answered all of our questions. And the prices aren t bad either! Highly recommend.

Joe was great!! We are first time homeowners and he patiently explained every step of the inspection. I can t say enough about how helpful and thorough Joe was!

Joe did the home inspection and was very thorough. I received the report as promised. I had concerns about the electrical and called Joe to ask him some questions. He returned my call immediately and answered all my questions to put my mind at ease. Best customer service I have ever received.

My husband and I decided that we wanted to buy the house weâ re renting. Weâ ve lived here for a year and we thought we knew the quirks of the place, but we didnâ t know the half of the pros and cons of this house until AA-MSA did our inspection! Kris walked us through the property, outside and in, top to bottom, and pointed out many interesting features and functions (both the benefits and the things weâ ll need to repair or replace). Best of all, Kris never got tired or frustrated with our questions. The inspection was thorough and he never rushed us. He was as patient as the day is long! I strongly recommend AA-MSA. They were able to put together the various reports that we wanted (inspection, radon testing, lab testing, etc.), charging us only for what we needed. I give them an A+ for integrity and I will definitely hire them for consultation in the future.

Loved these guys! Kris was awesome very honest knowledgeable about everything. He had helpful suggestions. Definitely would use them again in the future.

Kris did a great job for me. He explained everything he was doing as the inspection progressed and addressed all areas he had concerns about. I received an electronic version of the full report the next day. I would definitely use AA-MSA, Inc. again!

Joe and Kris from AA-MSA were impeccable in their inspection. They gave my clients comforting guidance from start to finish. The report was both thorough and digestible. Their price was very fair and their service was stellar. You can tell they REALLY care.

Found AA-MSA for a first time home buyer client of mine. I'm a Realtor and the other bigger companies charge almost double. My particular buyer was on an obvious budget and it was my hope to find them a home inspector that was more affordable. They scheduled right away with my buyer and even on a crazy holiday weekend! My buyer was very happy with the service and knowledge during the home inspection. I will recommend AA-MSA to other clients and colleagues in the future.

He was running late but we were kept informed. He was very thorough. My report was emailed to me within 2 hours, with pictures.

They are reliable and they answer the phone when you call them. Availability is excellent and the inspector was thorough.

Not as extensive as I would have liked. My family and I was catching more than he was although very nice, worked with my schedule, and affordable.

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Joe did a very good job of inspecting the house and was very knowledgeable about it all he went through everything step by step with my wife and I and answered all our questions ..

The entire experience from beginning to end was very professional. Kruse went through every detail of the inspection, by the end any possible questions had already been answered. HOGHLY RECCOMMENDED.

Life saver, he saved many lives by inspecting the property. I really appreciate all his work.

Joe came out with less than 24 hours' notice and provided a very thorough inspection. He was very informative and provided great recommendations. I really appreciated this as a first time home buyer. They also offer "healthy home checkups," which I plan on using in the future. Could not be happier with this service.