Lowes

Hardware & Home Improvement Stores, Appliance Sales and Installation, Carpet Sales and Installation

About us

Additional fax - (650) 452-1041.

Reviews

3.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
3.8
responsiveness
3.3
punctuality
3.1
Showing 1-6 of 6 reviews

Jesus G.
11/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah D.
11/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvements
Rating CategoryRating out of 5
Yes, I recommend this pro

leigh R.
09/2013
1.0
home improvement stores, appliance sales
  + 0 more
I didnt sign the papers and thought to check other suppliers before buying from lowes and waiting 3 weeks. i actually called sears from the lowes store and ordered a dishwasher from them. They delivered it within 2 days. The renters are very happy now but they would have been miserable if they had waited for lowes and suffered through a pre-installation interview in one week and an actual installation a couple of weeks later.
Description of Work: I called to purchase a dishwasher for a rental property and knew which one i wanted. i thought i could do it on the phone but tthe guy at Lowe's appliance said I had to come to the store to sign a contract. I got to the store and he wanted me to authorize an on site visit to measure the space for the dishwasher (5 days) and only after that could he authorize a sale (2 more weeks). We would need to talk by phone several times in the 3 week waiting time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Cecile S.
05/2013
5.0
home improvement stores
  + -1 more
It was great, I loved it!
Description of Work: I used Lowes for my gift card to buy carbon monoxide detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

David W.
02/2012
5.0
carpet installation
  + -1 more
It went pretty painlessly! I removed the carpet and all the staples myself, and resecured the MDF on top of the subfloor to the subfloor to get rid of any soft spots. Lowe's came when scheduled to measure, and came when scheduled to install. The work appears to be high quality, of the carpet I wanted, at among the lowest price I could find, and installed with a ~2 day turnaround. Two minor complaints: - It seemed like I entered a black hole after I paid my $35 to get the measurement, but when I called after ~4 days to ask for status and to jump start that process, it then proceeded smoothly. - Working in Mountain View, it would've been far easier to just give the contractor access to install rather than be there to meet them. I was told that wasn't an option because I needed to validate the carpet color before installation, which seemed reasonable. So I waited for the installer, who fortunately was on time, enabling me to get to work on time. But when we met, he didn't show me a sample or ask me to validate the color at all, so it seems me waiting was perhaps unnecessary afterall. Those minor points aside, however, the contractor called when complete to let me know, and as mentioned, it looks great.
Description of Work: Install new pad & carpet in two closets and three rooms, for total of about 650 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Mimi G.
09/2010
1.0
home improvement stores
  + -1 more
We had horrible service with them. Their customer service is horrible. They will promise you a date and then not come out. We took off work and waited days for their service people to come out, and they never did show up. They would give us excuse after excuse. I guess they go through a third party, so it was the third party's fault not theirs and they can't let us know about it. They are very sweet to you and then don't do anything they tell you they are going to. We will never use them again. They come across as professional, they just done come through.
Description of Work: We used the Lowes in the bay area. We have a washer and dryer that we bought through them, and they literally didn't back up the service at all. We have been using them for the last 3 months on the washing machine, and it has never gotten resolved. The cost is what we spend on the washer and dryer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$2,400

    Contact information

    720 Dubuque Ave, South San Francisco, CA 94080


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Lowes is currently rated 3.9 overall out of 5.
    No, Lowes does not offer free project estimates.
    No, Lowes does not offer eco-friendly accreditations.
    No, Lowes does not offer a senior discount.
    No, Lowes does not offer emergency services.
    No, Lowes does not offer warranties.

    Contact information

    720 Dubuque Ave, South San Francisco, CA 94080