Pest Solutions Termite & Pest Control

The technician Richard was very knowledgeable and thorough. Treatment went exactly as explained and the results have been excellent. Service also included a follow up treatment. Highly recommend!

The staff was friendly, courteous and on time. Services rendered and no termites seen after. Willing to come back if termites swarms are visible to retreat.

Very quick responsible time

Excellent service. Thorough and professional. Would definitely recommend.

Smart, helpful, knew exactly what they were doing, totally thorough, never missed anything - and best of all problem gone!

After I signed up is when things went south with this company. The spray they did was completely ineffective. In fact, I've never seen so many big, beautiful, healthy spider's on my property as I did the week following this initial spraying. (I spoke to Susan about it and she made it sound like I was to expect this- which sounded valid the way she explained it, but come on- not one dead bug? Dozens more happy and healthy and BIGGER? Right. ). We needed to schedule a follow up to spray the interior which is a whole big deal- I was suppose to pull everything up out of the cupboards in the kitchen, and then go through each room in the house and pull away everything from the walls- and as much off the floor as possible. FYI- other places will take care of this for you. The second red light went off when I needed to push back the time for this second visit- I tried calling three or four times over a few days and it was radio silence. I had three different numbers for them, but they all went to the same voice mail- and it took repeated messages, escalating towards obvious concern and irritation for them to call me back. Finally, the morning of the big indoor treatment came, we had about five minutes of rain, and I sort of started to wonder if that would hinder our progress at all- but it's primarily an indoor treatment so why should it? A little while later, Michael called confirming the treatment and giving the go ahead for preparations. Preparations took HOURS by myself and my husband while we juggled kids and soccer and the busy family life, but literally after hours our end of the job was complete and the house has been successfully packed and ready to move out. We're talking four bedrooms and a really crowded playden- it was a big deal. Then came the hour that these guys were suppose to show up. Ten, twenty minutes rolled by waiting and I tried calling this number to nowhere, only to leave a voicemail wondering if they could find our place okay. No response. Another thirty minutes later and I'm very annoyed- I didn't mention they also asked us to be out of the house for 6 hours after the treatment was done, so I'm getting concerned about how long my kids will last that evening, etc. Finally it occurs to me to check my voicemail (becuase we went to soccer that morning as well) and there is a messages from Susan saying they can't make it because of the rain, and could we please reschedule for next week. I literally fell over. The time on this message is TWO HOURS AFTER I spoke to Michael, and three hours after this five minutes of rain which wouldn't have affected us anyway because we were working indoors! Plus, she had my cell number- she absolutely should have kept trying both numbers until she got hold of me in person if they couldn't make it- and if they were going to use the rain as an excuse, they shouldn't have called AFTER it rained and confirmed that they were coming!!! I'm still dumbstruck by these people. So I called back again and left a message saying I got they're message- our place is totally dry and upside down, and if they could still come by today I would appreciate it because we can't just pack up and do this to our house again the next weekend. Again, radio silence. Anyway, long story a little shorter (sorry, but you should know this story), I tried them a few more times- gradually getting to the point of letting them know if they didn't get back to me I would call someone more reliable. And this small business who was so eager to gain a few more clients still didn't get back to me. I was finito. So I left them another message telling them to tear up my contract, cancelled my card, and called Orkin. Do not use Pest Solutions, they're sweet and professional until they get you to sign and then they'll get to you whenever they feel like it. I've never dealt with a more unprofessional and unreliable company in my life. And now I get to spend the next week putting the house back together. There it is- good luck!

IT'S GREAT. I'M STILL THERE. I CUT TERMINEX LOOSE. I DIDN'T LIKE THEM. I LIKE THESE PEOPLE. I'M WITH THEM EVERY WEEK, AND EVERY MONTH. I LIKE THE QUALITY OF WORK. I HAVEN'T HAD A PROBLEM. TO ME, THAT'S PROFESSIONAL.