Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Rayne Plumbing & Sewer Svc Inc
Founded 1964 • With Angi since January 2010
Business Details
Phone Number
Address
517 Madera Ave
San Jose, CA 95112
Description
Established in 1964 as the go to company for any of your service needs. Our service professional are trained in the latest tools and procedures to handle any problem. We live by the philosophy, The customer is always right. Call us now! Additional phone number - (408) 283-0600.
Verified Reviews
A few reviews for this pro...
Nate F.
07/26/2022
Excellent company excellent plumbers. Out water heater ruptured in the middle of the night and we had a plumber contacting us with next steps almost immediately at 2am. Greg, our plumber went above and beyond trying to get our hot water back as soon as possible and as cost effectively as possible and we can’t thank him enough for that. Great communication and a quick install. Can’t see us using anyone else for our plumbing needs.
Description of Work
Water heater replacement
Category
plumbing, water heater repair
Ronald S.
06/23/2019
The installer seemed to now what he was doing, but had a couple of problems. He dropped one toilet and spilled the water on a bedroom rug. Now the water level in one toilet is not level, it is lower in the back. I called that to their attention and the installer came out, but after conferring with his supervisor they could not come up with an answer. So he left. Later on I used a level and found the toilet is not level, but it does not interfere with its operation. Fortunately I had an Angie's List coupon because I found their service pricy.
Description of Work
Replace an outdoor faucet and seals in two toilets. Two hours service. .
Category
plumbing
Karen D.
06/19/2018
First call was on 4/26/18. Office staff asked if I wanted estimator to come first; I declined as a leak needs to get fixed regardless of cost. Plumber was super polite, knowledgeable, well-groomed and efficient. I used a different plumbing company a few weeks later for a water heater problem and regretted not simply calling Rayne. When the water heater developed another problem I called Rayne. The plumber Rayne sent for that reeked of cigarettes but otherwise got the job done.
Description of Work
Leak repair
Category
plumbing, water heater repair
Lillian G.
10/29/2017
Karen L.
08/06/2017
I purchased the special through Angie's list for the faucet replacement. Daisy, with Rayne, called me before I could call them to schedule the appointment! Super fast, and super friendly. I got an appointment for just a couple of days later! Super convenient! When I made my appointment, I mentioned that my daughter had a show for camp on that afternoon, and they would have to be there and finished by 2pm. On the day of the appointment, they called me first thing in the morning and came even earlier than promised! Super punctual! Aaron Campa, was very friendly, and completed the work very quickly. He even checked with me on the positioning of our multi-hose connector! He went above and beyond! All in all, I couldn't say enough positive things about Rayne, and my experience with them. I will now use them for all my plumbing needs!
Description of Work
Replace outside water faucet!
Category
plumbing
Jamie S.
07/04/2017
Jonathan R.
05/09/2017
I couldn't even book an appointment. The girl on the phone kept asking a bunch of non-related questions like "Who built your house". When I called her on it she replied "We have to know who to bill for services..." What? Very frustrating experience. I gave up and hung up to call someone else.
Description of Work
Work on a garbage disposal.
Category
plumbing
Service Provider Response
Hi [Member Name Removed], We apologize you had a bad experience when calling our office. We do not train anyone to ask "who built your house" as it is unrelated to our business but we do ask our After hour answering service to get as much info as possible. They are trained to ask if the call is an emergency, name, address, problem and if you have an account with us. I am not sure why they would have asked more, regardless it is unfortunate we could not service you. Please trust we will use your feedback to better our business. If there is anything else we could do for you or if you would like to discuss further please contact me directly. Yussef (408)283-0600. Thanks and have a great day.Ann G.
04/28/2017
It was a positive experience. I believe that they were out right away, within a week. I didn't think the quality was excellent, but I thought it was good.
Description of Work
.
Category
plumbing
Service Provider Response
Thanks for the positive review. Next time please let me know how we could make your experience excellent as that is what we strive for! YussefKyle K.
03/20/2017
It was great! The folks here don't work for commission, so a rep came out and told me about my options. Also video'd for free and let me know of their services. Very matter of fact and he wasn't pushing product - a refreshing take compared to the majority of contractors you work with.
Description of Work
Needed something fixed in my sewer line - our garage was flooding and we didn't know what was wrong.
Category
plumbing, sewer cleaning
Service Provider Response
Thanks for recognizing that [Member Name Removed]. We are not commission based so there is no pressure on our guys to sell services/products that are needed. Thanks for the kind review! YussefHany S.
03/19/2017
Not well. The guy decide to take my garage sink apart even I asked him to unplug it from outside. After he wasted one hour and he end up unplug the sink from outside any way. It costed my 2 hours instead one hour. Then he left the old parts outside of the house on the drive way.
Description of Work
Unplug the garage sink
Category
plumbing, drain cleaning
Service Provider Response
Wow! Not happy to see this review [Member Name Removed]. We pride ourselves on excellent service and hate when we perform below standards. Attacking a clog from a cleanout when just one location is backing up is not always recommended but I do agree he should of taken your advice. He should of also taken away old parts, as that is what they are trained to do. I apologize you caught one of our techs on a off day. I will be sure to handle this complaint in the most professional way. If there is anything we could do to make this right please reach me directly (408)283-0600 YussefDonna T.
03/13/2017
The plumber was fine, he knew his stuff and went to business. Here is the thing. The problem with our toilet is we needed a certain part and he had to go back to his shop and get the part and that was an hour of time he charged us to get the part rather then say I would come back another time. I did not appreciate that and I would not recommend him for that. We were grossly overcharged for our time. He did fine as a plumber. I think he took advantage of us. I felt victimized. We were charged for time I did not think we should have. It took him 10 minutes once he had the part. Everything was fine except for the hour we were ripped off for and should not have been charged.
Description of Work
I used Rayne Plumbing & Sewer Svc Inc for the innards part of the toilet, the plunger.
Category
small appliance repair
William M.
01/06/2017
When I called, the phone rep said it was $169 per hour. I figured it was something easy to fix and it was...it took the Rayne guy 2 minutes to light my water heater. I just didn't know how to do it. I assumed the most they would charge me would be $45 for 15 mins worth of labor, even though it was only 2 minutes, LITERALLY. Instead the Rayne guy informed me it was an hour MINIMUM charge. If the phone rep had told me that, I would have NOT have ordered the service.
Description of Work
I turned off my water heater and couldn't get it to turn on again.
Category
water heater repair
DAVID B.
11/14/2016
it went well. They found several problems. I had them make the needed repairs and do some additional work, as well. They came back a second day in order to do all the work that was needed , as well as some additional work I requested to be done. They fixed my cast iron drain riser, installed a water line for my new Fridge, ice maker. Ran a copper line for a new outdoor spigot, installed a new kitchen "touch-less" faucet, replaced dishwasher supply valve, ran a high pressure release line for Hot water heater, and some other work. all went well.
Description of Work
Inspection of plumbing system.
Category
plumbing, water heater repair
Laurie W.
11/07/2016
Elana Z.
10/31/2016
All went well. No issues since the fix.
Description of Work
There was a small leak in our refrigerator line. They quickly changed it out and capped the line at our request. It was quick and simple. They also looked at another pipe in our bathroom which had mysteriously disconnected. They shortened the drain to help prevent future disconnects. We were using the the 60 coupon provided and while they were regimented about the amount of time we had, they were happy to use all of it given the simplicity of the issues we threw at them.
Category
plumbing
Bian T.
10/14/2016
They were pretty good. They did the job pretty well so I'm quite pleased. The price was okay because most of it was covered by the Angie's List big deal purchase. But as for the Angie's List purchase, I didn't realize it would be a lot more than what it was. The service provider wanted me to pay 70 bucks for the added price. They also said they needed extra parts so I ran out and got the parts, and it turned out they weren't what they needed. But that wasn't too bad for me.
Description of Work
I had a big deal purchase with Rayne Plumbing & Sewer Svc Inc through Angie's List.
Category
plumbing
Mike M.
07/26/2016
awesome job. even showed me some tricks and what to do if problem happens again.
Description of Work
fixed toliet leaking
Category
plumbing
Service Provider Response
Thank you for the great review. We look forward to working with you in the future. Claudia Franklin - Dispatcher RAYNE Plumbing & Sewer Service, IncIqbal O.
07/14/2016
It was okay. He spent about 20 to 30 minutes on the phone with the manufacturer of the water heater in order to troubleshoot what was wrong with it. I didn't think he knew the material as well as he should have. We had to pay an extra 30 minutes of labor. He did come on time.
Description of Work
I purchased a "Big Deal" for Rayne Plumbing & Sewer Service Inc. They guy came to fix the water heater.
Category
plumbing, water heater repair
Alec V.
06/04/2016
Freya M.
06/03/2016
Really competent review and eagle eye for needed repairs. Hired post review to fix all problems.
Description of Work
Full house plumbing inspection.
Category
plumbing, drain cleaning
Service Provider Response
Thank you for the great review. We look forward to working with you in the future. Claudia Franklin - Dispatcher RAYNE Plumbing & Sewer Service, IncBlaine S.
05/16/2016
Dominic was very through and professional in finding all of the issues so we could get our gas back on. The cost was a bit high due to weekend service rates but not exorbitant.
Description of Work
Found a couple of gas leaks in my house after PG&E turned the gas off after an emergency repair of pipes in our lawn.
Category
plumbing
Service Provider Response
Thank you for the great review. We look forward to working with you in the future. Claudia Franklin - Dispatcher RAYNE Plumbing & Sewer Service, IncCynthia P.
04/20/2016
Karl E.
03/17/2016
Excellent service, knowledgable and friendly technician. Arrived on time, was careful to keep things clean as he worked. Completed work efficiently. I would hire this company again!
Description of Work
Repaired toilet, sink drain. Gave advice on how to eliminate smell coming from washing machine drain.
Category
plumbing, drain cleaning
Charlotte F.
03/08/2016
Rommel was prompt and courteous throughout the process. He diagnosed the leak in my master bathroom sink and replaced part of the faucet to repair it which required that he move the pedestal sink. He also snaked the sewer line at two different clean out sites. Work was done thoroughly and with a high degree of integrity. Would definitely call Rayne Plumbing again!
Description of Work
Cleaned out sewer line and repaired pedestal sink faucet leak
Category
plumbing, water damage restoration, home remodeling, sewer cleaning, drain cleaning
Maureen O.
03/06/2016
Rommel was on time - He put on some booties as to not dirty our rug ( which I thought was very courteous and cute! ) He went straight to work and found out the problem - He took out the old faucet and pieces. he also told me to get some sealant for around the sink. My mother decided to replace the faucet ourselves. I would call Rommel again for any type of plumbing problem - Thank you for being so honest and courteous!
Description of Work
My sink was dripping - Rommel informed me that it was the cold water intake and the faucet would have to be replaced
Category
plumbing
Other local Pros in your area
We have the experience and dedication to get the job done right! Specializing in remodeling services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Angi Certified
$15 sewer and drain service has been providing The highest quality drain cleaning services and plumbing services in the Bay area for the last 36 years! We believe in flat rate over the phone pricerange Lists the phone price listings to offer all our customers all are customers a value for their drain cleaning services our technicians are long term employees with over 20 years in the plumbing industry We offerTop quality services in drain cleaning plumbing services water heater replacements tank list replacements tankless water heater replacements Leak locating services trenchless pipe bursting sewer camera inspections sewer line replacements RPP certifications and also hot jet hydro jetting Our number one daily call is from customer's who tell us " My plumber told me to give you a call, Because my drain is backed up and you guys are the only ones Who can get the drain open". .. So don't waste precious time with the clogged drain give us a call and we will be out there within 2 hours Of your call!
Angi Certified
Business Highlights
Emergency Services OfferedService Categories
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
American Express, Check, MasterCard, Visa, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Satisfaction
Services Offered
Plumbing, water heaters, sewer cleaning, remodeling, concrete - pouring & repair.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Rayne Plumbing & Sewer Svc Inc
How is Rayne Plumbing & Sewer Svc Inc overall rated?
Rayne Plumbing & Sewer Svc Inc is currently rated 4.4 overall out of 5.
What days are Rayne Plumbing & Sewer Svc Inc open?
Rayne Plumbing & Sewer Svc Inc is open:
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
What payment options does Rayne Plumbing & Sewer Svc Inc provide
Rayne Plumbing & Sewer Svc Inc accepts the following forms of payment: American Express, Check, MasterCard, Visa, Financing Available
Does Rayne Plumbing & Sewer Svc Inc offer free estimates?
Yes, Rayne Plumbing & Sewer Svc Inc offers free project estimates.
Does Rayne Plumbing & Sewer Svc Inc offer eco-friendly accreditations?
Yes, Rayne Plumbing & Sewer Svc Inc offers eco-friendly accreditations.
Does Rayne Plumbing & Sewer Svc Inc offer a senior discount?
No, Rayne Plumbing & Sewer Svc Inc does not offer a senior discount.
Does Rayne Plumbing & Sewer Svc Inc offer emergency services?
Yes, Rayne Plumbing & Sewer Svc Inc offers emergency services.
Are warranties offered by Rayne Plumbing & Sewer Svc Inc?
No, Rayne Plumbing & Sewer Svc Inc does not offer warranties.
What services does Rayne Plumbing & Sewer Svc Inc offer?
Rayne Plumbing & Sewer Svc Inc offers the following services: Plumbing, water heaters, sewer cleaning, remodeling, concrete - pouring & repair.