Lloyd's Plumbing

Without hesitation, I'd say that Lloyd's Plumbing are the best plumbers in our area. They are well-organized, courteous, professional, on time, and on budget. I cannot recommend them more highly than I do.

While working on the clog, the serviceman accidentally caused a leak under the sink. They were going to come back in 4 days, way too long, and charge us $125 to fix it! We declined and fixed it ourselves.

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I've had several companies come out to replace the thermostat in the past, but they never told me why it was happening. Lloyd's told me I had the water heater set too high, which was burning up the thermostat. He adjusted the temperature and it has resolved the issue.

These gals/guys are over the top with their expertise, commitment to great work at a fare price and being simply....nice to work with! Sorry, my mindset is Andy Griffith, Mayberry RFD---this team is molded after this American staple. You won't be disappointed with Lloyd's!!

With a solid Angie's List rating, I called these guys for a backflow preventer leak. The dispatcher said they had a technician who was already in the area and would be right over. An hour later they called back to say he was delayed, but would still arrive soon. When he did, he spent less than 10 minutes fixing the leak, but said he would have to charge a full hour rate. Expecting $80 to $90, I was shocked to see the bill for $140. (To be fair, to help fill up that 10 minutes, and because I was standing there, he also did a pressure check, which had just been done two months prior.) The technician told me he lived down the road, and that I was more or less on his way home. So it wasn't out of his way. I asked and he confirmed that their hourly rate was $140. There was no half-hour rate or senior citizen discount, just $140 per hour, or fraction thereof. I was thinking about using this outfit for my annual pressure checks instead of the random plumbers I have used in the past, but no more. Buyer beware!

I knew no one in Westlake Village, CA, when I went there to help my daughter move in. She went to work while I handled "details." The original plumbing problem was on a Sunday, when the shower would not turn off! I made several calls based on the Yellow Pages (I had no computer access yet), and Lloyd's Plumbing agreed to come -- immediately. (Other companies called had excuses or "maybes" or "not for three days." ) A supervisor came, fixed the problem, explained the plumbing system to me, and even helped me make a list of other tradespeople in the area! I felt like he was my longtime friend and neighbor. He was polite, professional, intelligent, quick, and delightful. I learned a lot about various plumbing brands. And the dogs liked him! Later in the week, the sinks sprang leaks and other problems occurred. He fixed them with the same professionalism, discovered that the complex's water pressure was too high (saving them a fortune from more potential leaks), notified the HOA, coordinated THAT repair, and was a godsend. And all at a fair price. (I do not recall the dollar amounts.) He even called the condo owner to explain what was going on. It turns out Lloyd's works with housing developments and businesses, as well as homeowners. That expertise helped us immensely in being able to relay the problem to management when it turned out to be more than the proverbial leaky faucet. I am 73 years old and have dealt with a lot of repair and other people in that time, most good, some not so good. I say wholeheartedly that Lloyd's is the best ever, in my book. They turn plumbing into an art. Here is a picture of the world's best plumber, and no, we are not related:

I got estimated prices over the phone for the camera study from three different plumbers and chose Lloyd's because they were the lowest. They were half of what the highest one wanted and a little less than the the other one. My house suffered water damage from a chronically blocked toilet and I wanted to make sure there was no debris in the my pipes. The plumber showed up on time and the whole thing took about half an hour. The plumber plugged my flash drive into his equipment so I got my own recording of the video at no extra charge. It was a fairly simple job, and it went well.

They are really good, very professional! I think they are wonderful.

Ted came on time, and did a great job and charged me one third of the price I was quoted by the plumber my home warranty company wanted us to use.

Lloyds did an excellent job. They scheduled an appointment the same day, showed up on time and quickly took care of our problem. Jesse was our plumber and he was very professional and wasted no time getting the leak repaired.

Very responsive, courteous and trustworthy. Even referred us to another vendor to help with remediation. I will call again!

Went very well. Called on Tuesday and was here within an hour to look at the water heater and do the estimate and someone was here the next morning to replace. Very responsive. Used them 8 times over the years.

It was great. They do excellent work.

They did a good job. They fixed the leak and we are very happy. He was here on time and his crew is good.

They’re clean, reasonably priced and if you need anything else they’re just always there when you need them.

They are very straightforward. They are honest and good people. I would use them in the future.

They have always done a good job for us. They're responsive, their prices are reasonable, and they do good work.

The actual plumber sent out was nice, but seemed young and inexperienced. He had to come back 2 days after to re-repair the toilet. (Although that was relatively uneventful... he came back and it worked fine after that.) Not long after and periodically since - I noticed water puddling under my sink in my kitchen, but never could figure out where it was coming from. (It wasn't THAT much water that it needed immediate attention). So a few days ago I realized the hose used to attach my garbage disposal to dishwasher valve was really bent & kinked. I had noticed it when the plumber had come orginally, but he said it would be fine. And disposal did work fine, so I dropped it. What I hadn't noticed - was when the dishwasher was on, there was a significant amount of water flowing out of the valve on top of sink, some flowed into the sink and some was running thru the gap b/w the countertop and sink, down the wall and puddling under sink. I don't typically stand over the sink at the exact moment the dishwasher drains, so I never put 2 and 2 together. So I called Lloyds to see if they would stand behind their work - even though it was several months ago - and come reattach or replace that kinked hose. They put the owner, Ed, on the phone and he immediately got defensive and hostile. Saying it's been a long time and b/c they didn't supply the hose (it was the one that came with the disposal) - he didn't see how it was their problem. I told him I would think, though, if it wasn't the proper hose or didn't fit properly - the plumber should have replaced it with a better one. He disagreed. His tone was extremely condescending and unapologetic. This continued for a few mintues. I started to get upset, saying I felt he was treating a referring customer rudely. He said I was the one being rude. I told him I felt really upset by the way he was speaking to me. He laughed out loud and hung up the phone on me!!! About 20 mintues later, he had someone from the office call and apologize on his behalf. She admitted this wasn't the first time she's had to call and make apologies for her boss. She wanted to send someone out to fix the problem. My husband actually called her back a few minutes later (b/c I wasn't sure what to do) and he said we would consider it if the owner called and apologized himself. She said she'd relay the message. But he never called... and I will never call them again. Not great service to begin with, and HORRIBLE customer service after the fact.

I would never use this company again! This is a rental house and it took them THREE times to fix very simple problems---each time staying less than their 1 hr minimum (but charging the minimum fee) They adjusted a toilet, replaced a tub drain, and installed a new pressure gauge. Each visit was the minimum of $108 plus materials & tax!!!! This work was done from November to January. Why it couldn't be done in ONE visit with just a cursory look at the tubs & toilets within the first hour is a mystery to me. I did send them a letter telling of my dissatisfaction and received no reply. Wow!

Job went well. Cleared out the drain pipe until the large main drain area and went over the process several times.

I have been a long-time customer of them, but now am looking for someone closer to where I have moved. I have been happy with their service overall though.

They arrived when they said they would. They did everything they said they would do. They were very good at communicating with me. Their price seemed very reasonable.

It went fine. They came and they did the permitting with the county, and all I had to do was pick up the permit when it was done. They cleaned up very well and took away the old equipment. They were very professional.

The work was completed in less than an hour, the job was done neatly and professionally.