Get matched with top carpet cleaners in Empire, CA

"Wonderful service. I could not be happier with the outcome - a sparkling home!!!"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"i first needed base molding in the guest bath and kitchen. they did this work and it was beautiful. also needed texture on one wall redone. they contracted that work to aderholt drywall and it was exceptional. to have that work done, i waited five months because they were "busy". the total duration of that work was 1.25 days. seven months after that work was done, i still did not have an estimate for replacing the flooring in my entire house, or any of the other whole house remodel i wanted to do. i went in twice and selected materials. i called several times asking for estimates and a time frame to begin replacing my floors, but they never responded. it had now been one full year without any estimates for my projects, no time frame, nobody interested at all. i don't know what happened to this company. at first, everybody was very pleasant to communicate with. did they have me mixed up with somebody else for whom they did not want to work? had they changed owners? i recently went in to their store to ask about a product, and they behaved as if it was a ridiculous inconvenience for anybody to ask about their products and services. they promised to call me with the information i needed but, of course, they never did. also, somebody should remind the women behind the desk that, even if you're whispering, people in the store can hear what you're saying. if it isn't nice, you should probably wait until people are not in the store. overall, i have to give this company a score of one star because of their terrible customer service skills, non-existent follow-up, and general disinterest in their customers. if you're not interested in a job, at the very least you should let the customer know so they can move on."

"This young man was very helpful in communicating on theme and in doing a great job cleaning our sofa and chairs. I would definitely recommend him"

"OK - not really what I was expecting. That is my issue, I guess."

"Our carpet is 7 years old and has NEVER been cleaned. Quinton was here for more than 6 hours working without taking but one break. After his work was completed our carpet looks as new as when it was first laid 7 years ago. Some terrible spots of oil from Grandson and Hubbie working on cars and not cleaning their feet properly are completely GONE...1600 sq ft of carpet cleaned for only $600. I have NEW CARPET due to the method he uses to clean. And the time he puts into it being perfect. Anyone who does not use Quinton is losing out on the best their is. I am so thankful to Quinton for taking such pride in his work because I now have new carpet again without spending thousands of dollars."

"Josh did a great job on the carpet cleaning. He presented himself in a respectful manner and is professional. My family was happy to have clean carpet, we’ll be contacting B&V when it’s time for another cleaning ??"