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Sears Home Services

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of experience

Services we offer

Appliance repair - cooktops, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, microwaves, ovens, range hoods, ranges, refrigerators, stacked laundry, trash compactors & washers.

Accepted Payment Methods

  • CreditCard
Reviews
4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%
Showing 1-8 of 8 reviews
Kathryn S.
Sep 2018
5.0
Yes, I recommend this pro
$59
Repairman was very nice, polite. I wouldn't hesitate calling Elite again. Unfortunately the oven was older and the cost of the repair was expensive. Decided to purchase new appliance.

Barbara S.
Mar 2018
1.0
They came, diagnosed and left with a return appointment in 2 weeks because they did not have the part. They charged me for the diagnosis and the part. The day before the next appointment I got an email asking if I had received the part. It went straight downhill from there. The part was pack ordered for 6 or 7 weeks. I spent days on the phone trying to get a refund for the part and canceling the service. The staff I spoke to only had the same canned responses to my issue. My call was transferred many times and I was given other numbers to call with the same result. I finally got someone to say the service was canceled. I ordered the part elsewhere and got it installed the next day by someone else. I disputed the charge. I never got a confirmation email regarding the cancellation. Two weeks later the part was delivered. I couldn’t get any info about returning it. I then get a call a week ago about returning it. Am supposed to be notified today, the results of that. The frustration in the lack of communication and the canned responses were the worst I have ever expierenced the disputed charge is still open and so far no attempt has been regarding a refund.

Liliana A.
Dec 2017
5.0
Yes, I recommend this pro
$120
Speedy repair. Dishwasher was not turning on and technician figured out the problem quickly and fixed it.

Justin L.
Dec 2017
3.0
The washer was going to be nearly as much to repair as it would be to replace. The repair man spent an entire hour browbeating me about warranties after I declined multiple times.

Cindy W.
Sep 2016
5.0
Yes, I recommend this pro
$190
They did a very good job, he was very thorough.

Stacey B.
Aug 2016
5.0
Yes, I recommend this pro
.

Stacey B.
Aug 2016
5.0
Yes, I recommend this pro
$200

They were very good.


Leslie H.
Aug 2016
5.0
Yes, I recommend this pro
$25
Seamlessly. Happily recommend.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears Home Services is currently rated 4.3 overall out of 5.

Sears Home Services accepts the following forms of payment: CreditCard

No, Sears Home Services does not offer free project estimates.

No, Sears Home Services does not offer eco-friendly accreditations.

No, Sears Home Services does not offer a senior discount.

No, Sears Home Services does not offer emergency services.

No, Sears Home Services does not offer warranties.