About us
Additional address - 1805 Lawson Road, Bakersfield, Ca 93307.
Business highlights
Services we offer
Sewer and drain cleaning, Water, and Gas Line Replacement. Odor Location and Abatement, hydro jetting, line locating & slab leak detection. Trenchless Sewer, video inspection
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 0% |
Original installation of one of the water heaters was poorly done. Example of this was the top vent was routed into the attic but the connection to the roof vent was not aligned so the vent was left unattached. They corrected this during the installation of the new water heater instead of just leaving it as the original installation had the vent routed.
Not only was the installation of the new water heaters well done but they were also very good about cleaning up before they left the work area.
"This customer called to state that the water heater was out. His location was Old River and Panama Ln. We explained that there would be a service call for the tech to drive out that far and check to see if water heater could be repaired. Gave customer a 10 percent discount on service call because of Angies List membership. When tech arrived water heater was found to have the following: faulty gas valve, water dripping onto burner assembly (possible bad tank), bad strapping. Customer was informed that water heater was over ten years old and needed to be replaced. This was a 50 gallon unit. Price quoted to change water heater was 20% below standard industry rate for installation of 50 gallon ULTRA LOW NOX units as required in our area. We offered financing to this customer, but he became irate that we could not just "band aid" the unit to make it work a little while longer. We do not believe in patching units that can cause danger to our customers, we perform quality repairs at a fair price. Customer satisfaction is our number one priority. We are truly sorry that this customer could not afford to purchase a new unit at that time, but it was not our fault that the water heater failed."
"We are very proud of or brand name and logo, and all of our regular service vehicles are wrapped with our information. At the time of this service one of our vans was in for maintenance so a unmarked van was used. Sorry for the trouble,"
"This customer is mistaken about several details. This was an after hours service call to unclog a shower. Price charged was $127.50, paid with a check ending in the last two digits of **70 and we unclogged the shower with our state of the art Professional drain cleaning Gorlitz equipment. The technician found a large hair plug in line. We always show the customer that the line is open and running before writing up the invoice. As we offer a free 30 day guarantee on most line cleaning, I do not understand why she did not call back if the shower plugged up again."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
PO Box 1512, Bakersfield, CA 93302
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