Northwest Exteriors

It went great and do a good job of what they can do.

We love the quality of the windows. But on the scheduled install date, only one guy showed up. His helper had jury duty. He said another guy was going to help him after he completed his own work, but it was after noon when he got there, and he had to leave early. We would rather the company call us and reschedule than turn a one-day job into a two-day one. As far as the quality of the windows and installation are concerned, people need to know that our casement windows weren't actually removed; rather, they were cut out, leaving about an inch of metal frame around the opening, Then the new windows were fitted into the new, smaller opening. We had wondered why the fellow who measured for the windows wasn't more meticulous, and we found out it was because the windows didn't really need to fit the original opening. Then everything was covered up with vinyl trim and caulk. The end result looks good, and I hope it continues to look good. This is not a complaint about this company--I imagine that this is just the way windows are sold and installed in California in 2017. But it was a little disappointing.

Wounderful! From the salesman to the installation crew I couldn't be any happier with how experienced and professional everyone treated us. I'm in the construction trade and I did my due diligence before selecting Northwest and the Anlin products. We are happy to say we love our new Anlin Delmar windows and Malibu doors. I highly recommend Northwest if you're thinking of replacing your old windows and doors!!!

I making this post just to share my bad experience with Northwest exteriors, and help YOU with your decision, please search, do your work, please do a favor your self, do not hire Northwest Exteriors, is not the same a good salesman than cheap labor installers, damage is already done at my house, this company use a non experience labor for installation, aprendices per their own statement, manager never show up to see the performance or quality of this work, they make a big mess, cut frames with grinders and concrete blades, damage walls during installation, damage new windows during installation, cuts are terrible, not to mention sliding glass doors, after days waiting for the "special day" of the new windows installation everything go wrong, to make the history short yes, they try to fix the situation, they used the same Glass from the broken windows and mix with different frames to "make it right" what they don't know is a new window should be a new window, a new door should be a new door, yes, a second mess.. now I not only have a repaired windows installed, I do have damage walls repaired, my house alarm system useless, rooms with touch of paints with no paint match, etc. Not happy at all, a truly nightmare Tom Otts who people call "the owner" is try to make a 50% off but no pay for damages, not acceptable at all I want a new product, I want a new windows, new doors and now he is trying to put a lien in my house, yes I accept the discount to end with this nightmare but he don't want to pay for damages, you can be the judge, at the end I know this will be resolve one way or another, if I want used windows I may got it from a swap meet, but please just consider this post in mind, also if you had any problems with this company please contact me we can get together, check your Job, check your windows, check for possible leaks, you as a customer deserve to be happy. If you still decide to go with Northwest Exteriors just keep in mind this review, your home is the most valuable asset.

Great job, truly professional in every respect

The work performed by Northwest Exteriors was great from the beginning. They are very punctual and did everything promised plus more. The windows look fabulous and operate very well. I loved being able to get rid of my Radco single Payne windows and replace them with Anlin windows with Northwest Exteriors. the installers were very good at the work they do. They were able to handle working around my three barking dogs like a champ.  I would highly recommend Dennis his installation skills are great!  Any company that is willing to give you a lifetime warranty on there product speaks volumes of there character. I will do future projects with them