LOWE'S

Hardware & Home Improvement Stores

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
Showing 1-1 of 1 reviews

Tara J U.
07/2013
2.0
home improvement stores
  + -1 more
We wanted to purchase a garage door opener and have it installed. We were told they would not even allow us to have the installation without a 'detail' - a service where the installer (not from Lowe's but from a local garage door company) would come out to assess whether or not they could do the installation. After doing some research, we found out that this is a voluntary service and is NOT a requirement. When we tried to get a refund of the cost, we were told that they would NOT refund the cost of the service, even if we didn't want it. We then went to the Lowe's on Rosedale and they helped us to get the cost reversed. Not only is it NOT required, they do not even contract for installations anymore.
Description of Work: They forced us to purchase something called a 'detail' for the installation of a garage door opener, which they no longer install.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0

$35

    Contact information

    1601 COLUMBUS ST, Bakersfield, CA 93305


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    LOWE'S is currently rated 2 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    1601 COLUMBUS ST, Bakersfield, CA 93305