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Gundlach's Plumbing, Heating, & Air Conditioning
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Major Home Repairs (General Contractor),
About us
Our customers know they can rely on us to provide “today’s technology with good old-fashioned integrity” when they need it. Get a fixed price before we start the work - That includes the best service warranty in town (two years parts and labor). Additional contact: Shelly Wonderly. Additional address - PO Box 1738, Bakersfield, CA 93302. Additional DBAs - Gundlach Plumbing & Sheet Metal Co Ltd, Gundlach.
Business highlights
Emergency services offered
125 years of experience
Services we offer
Residential & commercial air conditioning and heating, air quality., attic sealing and insulation, automated building & temperature controls, bathroom and kitchen remodel, drain service, home energy assessments, plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7125 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 3% | ||
| 4% | ||
| 2% | ||
| 4% |
Showing 1-25 of 125 reviews
Izumi T.
Feb 2021
It was an excellent service.
Mary C.
Dec 2017
They did a great job. They showed up early one day which is why I gave them a B.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to give us a positive review. We appreciate your business and look forward to serving you in the future."
Frank E.
Oct 2017
Very well. Arrived on time and got all the planned work done.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to leave us a good review. We appreciate your business."
Linda L.
Oct 2017
very well kept his card will call the again for other plumbing problems
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to leave us a positive review. We appreciate your business and look forward to serving you in the future."
Margaret W.
Sep 2017
I got same day service for a non-emergency repair. I got an email confirming appointment time with photo of plumber before he arrived. Plumber arrived a beginning of appointment window. He was very professional and competent. Price quote for repair was upfront. He had all needed tools and parts on his truck. Repair was quickly completed. He also check full functions of toilet to make sure there were no other problems before he left
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for your positive review. We appreciate your business and we are glad that you are happy with our service."
Eric J.
Jun 2017
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Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for the great review! We look forward to doing business with you again!"
Gwen C.
Jun 2017
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Response from Gundlach's Plumbing, Heating, & Air Conditioning
"We appreciate your business and your review. Call us anytime. We are happy to be of service."
Margaret J.
May 2017
Everything for the tuneup was excellent. There was no charge because it was part of the first year that they will come out for free. He spent time with me to show me how to get the most out of the thermostat. I can't think of anything they could improve upon.
Margaret J.
May 2017
It wasn't very expensive. I didn't even call anybody else. I thought it was something to do with the air conditioning or with the work they had already done. It was something completely different. They are very pleasant and nice. They got the job done. They were in and out in a reasonable time. I haven't had any problems since. There was nothing they could do to improve.
I became a member where you pay so much a month and they will inspect your heating and air conditioning at no additional charge. They basically charge you up front and you end up getting 10% off.
I became a member where you pay so much a month and they will inspect your heating and air conditioning at no additional charge. They basically charge you up front and you end up getting 10% off.
Margaret J.
May 2017
They did what they told me they were going to do. They showed me pictures. They came in and did a complete assessment beforehand. They re-did the assessment and showed it all to me, and how everything had improved. They were very responsive. There was nothing they could do to improve on. They communicated. It took them three days to do the job. I don't think the price was the best in town, but I do think it was fair. I did get another bid that didn't even compare. They sat down and gave me three portfolios and said what they recommended. They recommended the grand Cadillac and they worked with me to get the price down. I don't know if I would've gotten the same quality of work for less money from someplace else. I couldn't get other people to come out and give me bids.
The unit is fabulous. They are very, very helpful. They came out and gave me a free tuneup. They spent time with me showing me how to set the thermostat. They told me if I had any other problems to give them a call and they would come out. They are coming out very soon to tune it up for the summer time for the annual inspection.
The unit is fabulous. They are very, very helpful. They came out and gave me a free tuneup. They spent time with me showing me how to set the thermostat. They told me if I had any other problems to give them a call and they would come out. They are coming out very soon to tune it up for the summer time for the annual inspection.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to review us. We appreciate your business."
Angela R.
Mar 2017
They did not resolve it yet.I am not paying them nor will use them or recommed them ever
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Angie's List got back to me with the correct name and address for this account. According to our records, we replaced a run capacitor in December 2016 for $175. In January 2017 your blower motor went bad. The blower motor would not be under warranty because it is not the same repair. We charge everyone a trip charge of $49 to come out. However, the owner forgave the balance of $49 for the call out in January in an attempt to resolve this misunderstanding."
Eric J.
Mar 2017
It took three days. They left the area clean. They did a good job of assessing my system and making sure everything they did was going to work.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for leaving us a good review. We look forward to serving you in the future."
Eric J.
Mar 2017
I think that they're trustworthy. Two workers came out to complete the service. I guess they communicated well and I felt like I could trust them.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for your review. We appreciate your feedback and are happy to be of future service."
Diana G.
Feb 2017
They did an excellent job on the work done, their quotes are a bit high. But they do guarantee it for up to 2 years and they are very professional.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you [Member Name Removed] for your review. We appreciate the compliments and look forward to serving you in the future."
Eddie C.
May 2016
unknown
Larry D.
May 2016
unknown
Brian R.
May 2016
Everything seemed fine until they were done and the a/c was turned on. Filth and debris blew out of every register/vent in the house and onto carpet, floors, furniture, etc. I thought I was charged $750 to clean and vacuum the ducts, so as not to dirty my house. Gundlach's employees said they can't remove everything with the vacuum they use. I told them that other duct cleaners I had found on the internet will guarantee removal with powerful vacuums, and I refused to pay for substandard work. Later, I spoke to their manager and learned that Gundlachs in not accredited with The National Air Duct Cleaners Association (NADCA) to do the job I hired them for. He offered a partial refund, and I felt stupid for hiring them before I did my research. I'm still finding debris stuck in the vents that they failed to clean out.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Good Morning Mr. [Member Name Removed], Our technician removed registers, cleaned ducts with power brush vacuum. Cleaned evaporative coil and blower wheel. We did refund you $200.00 to pay for a cleaning service for the excessive dust that was left behind. Sincerely, The Gundlach's Team"
Pam B.
Apr 2016
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Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Good Morning, Thank you for taking the time to submit an excellent review. We appreciate your service, The Gundlach's Team"
Lorna B.
Mar 2016
I purposely delayed giving this review so that I could make sure the air conditioner would continue to work. Gundlach's visit was for a second opinion on the need to replace the unit. A different air conditioning company had previously stated that the unit could not be fixed and would have to be replaced. Gundlach's technician was very professional and explained things in a manner that I could comprehend. He fixed the unit in a short amount of time. It cost $481.00, a far less amount than the $4,000 -$6,000 dollars quoted by the previous air conditioning company to replace the unit. We know we will have to replace the unit in the future because of the age, but the need was not immediate. I am very happy with this company and will continue to use them in the future.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to give your review. We are very happy that we were able to repair your unit to your satisfaction. We also warranty our work for 2 years, if you should have any issues with the repairs we made please let us know. Thank you from the Gundlach's team."
Nancy P.
Feb 2016
it' was like working with an Alzheimer's patient - they confused the address of the rental property with my current residence, kept trying to schedule service at my home. I told them they have to schedule through the property-management service FOR THE RENTAL PROPERTY. This happened twice (the first year) and then they were successful once, but added the renter's phone number as a contact number. six months later, same problem, they tried to schedule service for my home, I told them to call the property-management company, only this time they kept calling the renter's number instead of property management. the renter no longer lived at my property, never answered the phone, and did not return messages. after a couple of MONTHS of trying to get hold of the (now ex-) renter, they called me and said they need to schedule a time to do the service on my HVAC unit, as if we had never talked about it prior. Epic fail. Plus they never provided a summary of charges for my taxes, as they assured me they would. Canceled them this January.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"I want to apologize for the error that was made in entering your Comfort Club Membership into the computer system. It was indeed entered under your primary residence when it should have been entered under your rental location. We do have well over 600 Comfort Club Members in our system and even though we strive to do our very best, we did indeed make an error here. I have left you a voicemail and would like to resolve this issue if you would give of the chance to do so. If not, I truly do understand."
Mary D.
Feb 2016
If we could possibly give Gundlach's a higher rating than "EXCELLENT" we would! Every person we dealt with was professional, knowledgeable, friendly, considerate and accommodating: Ryan, the sales person; Cruz, the crew supervisor; each crew member (too numerous to list), and Lia, who scheduled the times the workers showed up. They each went above and beyond what they "had" to do to make sure everything was done right and to the highest quality.
And accomplishing all that was not an easy.
When the work started, I was called out of town for a family emergency. Since I couldn't be at the house to let the workers in, Gundlach's accommodated my husband's early morning work schedule by showing up at our house at 6:15 am!
We needed a new water heater. We had no idea that our old water heater that sat on a wooden platform (the gas flame only inches away from the wood) was a fire hazard. Gundlach's not only installed the new water heater but brought it up to code, putting it on a metal base.
They also installed a new air conditioning/heating unit on our roof. We had had Gundlach's out to service the old unit a few months previously when we had no heat one day. They didn't have to, but they deducted the cost of the previous service call from the cost of the work they did this time!
Once Gundlach's sealed the attic we noticed an immediate difference in the "draftiness" of our house. However, we still needed insulation added to the attic.
We had our roof replaced 5 years ago. When Gundlach's came in to do the energy assessment, they took pictures of the inside of our attic. The roofer had not put in the insulation he had promised. It was severely lacking -- we could see 4 inches of the wooden joists throughout the attic that should have been completely covered with insulation. (The insulation was only about 4 inches deep. It looked like the original insulation from when the house was built 43 years ago.) Gundlach's agreed to work with our original roofer (meaning they would be making about $800 less) so that he could come in and put in the insulation that he should have 5 years ago when he put on the new roof. The roofer came to the house, saying he'd make it right and put in more insulation. After that, Gundlach's went into the attic and took more pictures. The roofer did not do as promised -- the wood still wasn't covered. In fact, many areas showed that there wasn't even any indication that any new insulation had been put in at all. We called the roofer out again and the same story -- he promised to fix it, but didn't. We finally called Gundlach's back and asked them to do the job. The pictures now clearly show the insulation Gundlach's put in covered the entire attic and is now 16 inches deep. (Evidenced by the measuring sticks they permanently attached throughout the attic to show insulation depth.)
Working with the roofer (who was NOT associated with Gundlach's) frankly cost Gundlach's additional time and grief. But they did it without complaint and then, when the roofer did not come through, Gundlach's made it right.
How much more can you ask from a company???!!!
They don't just do the job, they make sure it's done with quality and excellence.
And accomplishing all that was not an easy.
When the work started, I was called out of town for a family emergency. Since I couldn't be at the house to let the workers in, Gundlach's accommodated my husband's early morning work schedule by showing up at our house at 6:15 am!
We needed a new water heater. We had no idea that our old water heater that sat on a wooden platform (the gas flame only inches away from the wood) was a fire hazard. Gundlach's not only installed the new water heater but brought it up to code, putting it on a metal base.
They also installed a new air conditioning/heating unit on our roof. We had had Gundlach's out to service the old unit a few months previously when we had no heat one day. They didn't have to, but they deducted the cost of the previous service call from the cost of the work they did this time!
Once Gundlach's sealed the attic we noticed an immediate difference in the "draftiness" of our house. However, we still needed insulation added to the attic.
We had our roof replaced 5 years ago. When Gundlach's came in to do the energy assessment, they took pictures of the inside of our attic. The roofer had not put in the insulation he had promised. It was severely lacking -- we could see 4 inches of the wooden joists throughout the attic that should have been completely covered with insulation. (The insulation was only about 4 inches deep. It looked like the original insulation from when the house was built 43 years ago.) Gundlach's agreed to work with our original roofer (meaning they would be making about $800 less) so that he could come in and put in the insulation that he should have 5 years ago when he put on the new roof. The roofer came to the house, saying he'd make it right and put in more insulation. After that, Gundlach's went into the attic and took more pictures. The roofer did not do as promised -- the wood still wasn't covered. In fact, many areas showed that there wasn't even any indication that any new insulation had been put in at all. We called the roofer out again and the same story -- he promised to fix it, but didn't. We finally called Gundlach's back and asked them to do the job. The pictures now clearly show the insulation Gundlach's put in covered the entire attic and is now 16 inches deep. (Evidenced by the measuring sticks they permanently attached throughout the attic to show insulation depth.)
Working with the roofer (who was NOT associated with Gundlach's) frankly cost Gundlach's additional time and grief. But they did it without complaint and then, when the roofer did not come through, Gundlach's made it right.
How much more can you ask from a company???!!!
They don't just do the job, they make sure it's done with quality and excellence.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you so much for the Excellent review and for taking the time to do so! We are very pleased that you are satisfied with the work that our Gundlach's Team did for you. We strive to go above and beyond with our customers. We look forward to doing business with you again! Thank you from the Gundlach's Team"
Donna L.
Feb 2016
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Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you so much for taking the time to share your positive experience with our company. We strive to give our customers the best service possible from beginning to end. We look forward to doing business with you in the future. Thank you from the Gundlach's Team"
Norman R.
Feb 2016
Changed filters and completed inspection. Thorough job.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you so much for taking the time to send in your review! We are also happy to see that you are a Comfort Club Member! We look forward to doing business with you again soon!"
Michelle D.
Feb 2016
I called first thing in the morning, and Leah took my call - she was professional and helpful. She told me a technician would be here between 8:30 and 9:00 am. Robert was punctual and polite, arriving at 8:40. After examining our furnace he explained the problem in very easy to understand terms. He didn't have the needed part with him, so he checked it's availability and indicated he would return in 2 hours. He told me he would call my cell phone when he was on his way. And he did! He called and let me know he was twenty minutes out and then he came as promised. It was a very quick repair - and in no time, my heater was up and running! He also explained their Comfort Club to me which seemed like a decent value and provides maintenance services and various discounts.
I really appreciated Gundlach's quick response, and the professional, competent repair.
It should be noted that there is a $49 service call fee, which is not included in the repair price. At this time, there is a coupon available online at their website which will waive that fee.
I really appreciated Gundlach's quick response, and the professional, competent repair.
It should be noted that there is a $49 service call fee, which is not included in the repair price. At this time, there is a coupon available online at their website which will waive that fee.
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you so much for taking the time to share your positive experience with our company. We strive to give our customers the best service possible from beginning to end. We look forward to doing business with you in the future. Thank you from the Gundlach's Team"
Rick R.
Dec 2015
unknown
Response from Gundlach's Plumbing, Heating, & Air Conditioning
"Thank you for taking the time to share your experience. We look forward to serving you again in the future."
Licensing
State Contractor License Requirements
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FAQ
Gundlach's Plumbing, Heating, & Air Conditioning is currently rated 4.7 overall out of 5.
Gundlach's Plumbing, Heating, & Air Conditioning accepts the following forms of payment: CreditCard
No, Gundlach's Plumbing, Heating, & Air Conditioning does not offer free project estimates.
No, Gundlach's Plumbing, Heating, & Air Conditioning does not offer eco-friendly accreditations.
No, Gundlach's Plumbing, Heating, & Air Conditioning does not offer a senior discount.
Yes, Gundlach's Plumbing, Heating, & Air Conditioning offers emergency services.
No, Gundlach's Plumbing, Heating, & Air Conditioning does not offer warranties.