EA Shield Inc.

They are generational and I think the person who owns it now may be the daughter of the original owner.  They manufacture and install septic tanks.  They are very knowledgeable and they built the septic tank of my apartment complex back in the 70’s.  However, I have found that they have backed off on some of the things they have said.   One time they indicated they were going to do something but someone affiliated with the company said they didn’t want to do that and they ended up refunding what was paid.  I did get part of the main line of the septic system replaced and they dug it all out.  They said they were working on a job near my location and gave me a quote.  I agreed to it and they came over and I didn’t see any problem with their work.  Later on I discovered that they may not have been totally thorough they wanted to do what they could do quickly but not become involved further possibly trickier work.  We found out there was more piping that needed to be replaced.  They said they would be over in a couple hours to have it replaced but they never showed up.   They are competent in many ways but they tilt toward doing things to their advantage as far as getting out quickly and easily.  Their prices weren’t unduly high but there seems to be this quirkiness about them.  Their professionalism seems to be within a C and a B.  Another thing that I think reflects on their professionalism is that when I contacted them after a few days the owner contacted me but never actually came over to discuss the project with me directly.

They continue to be very helpful with any questions I might have even though I have never been their customer.