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Chimney Sweep questions, answered by experts

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive and unstable gas that effectively neutralizes smoke odors through a process called oxidation. It 'donates' its extra oxygen molecule to the organic compounds causing the smell, altering their structure and eliminating the odor, with oxygen being the primary byproduct. This method can be effective on building materials and furniture. However, because improper use of an ozone generator can be dangerous to your health, this treatment is best left to a professional.

To get rid of the smoke smell in a microwave, scrape off any burnt food residue and throw it away. Next, warm a cup of water in a microwave-safe container for three minutes. Then, dip a microfiber cloth into a mixture of water and a couple of drops of dish soap and wipe down the inside of the microwave. Dry the inside of the microwave with a fresh cloth and let everything air out for three hours.

The first step in fire damage restoration is having a pro come in right away to help control moisture (if authorities used water to extinguish a fire at your home). Skipping moisture removal puts your home at risk for invasive mold and rot that can cause added property damage and health issues. Once you have the bulk of the water out, you’ll need to run blower fans for 24 to 72 hours to remove moisture.

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.

Common issues discovered during a chimney inspection or cleaning include creosote buildup, cracked liners, structural degeneration or masonry degradation, and obstructions such as blocked flues or animal nests. These issues are potential safety hazards that can lead to combustion problems or poor air quality if not addressed.

The Tusayan, AZ homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.