Roofsavers was by far the best rate. Every aspect of dealing with them was punctual and professional. You couldn't even tell they had been here when they were done (except of course I had a new coating on the roof!).
Description of Work: I got a couple of estimates for a roof coating and some minor repairs for approx 3200 sq ft of roof.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
David M.
05/2011
5.0
roofing
 + -1 more
They were great. They came out and gave us an estimate. They came back to do the work. We would use them again. Their workers were fine. They did not bother us about anything. They went up, did their work and left. We would definitely recommend them. They were not intrusive. They were fine. They were cheap in terms of their pricing and better than any shop. We would not be able to comment on the quality of their work because we could not go up to the roof and it has not rained since then. They came right out. They came when they said that they would
Description of Work: We have used the services of Roofsavers Locke Roofing in April 2011. They replaced something and repaired a leak in my roof.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Joel S.
04/2011
5.0
roofing
 + -1 more
Roofsavers came out within a day, gave me an estimate and were able to do the job a few days later. They arrived on time and were very conscientious, they couldn't finish the first day but came out first thing the next day and finished. They are very professional and reasonably priced, I will definitely use them again when the need arrives.
Description of Work: Repair a leak in my tile roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
george E. B.
02/2011
5.0
roofing, skylights
 + 0 more
I use them so often because they are quick and professional. Part of my roof that they had worked on started to leak, so they prompty repaired it under their warrantee. They do a good job. It might not be right the first time, but they always come back to fix it. At one time, a fascia board was rotten, and they manufactured one on the spot to replace that board. They have the knowledge and the equipment to get the job done. They are also quick and do a fine job!
Description of Work: I’ve used them 4 times in 6 years They replaced skylights and several sections of my roof that have been problematic in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RENEE B.
12/2010
5.0
roofing
 + -1 more
I e-mailed the company about the leak I saw in the ceiling and requested an estimate. They emailed saying that they would come by on the following day between 7AM and 12AM. I emailed them that evening (well after 5PM) and suggested a later date when I would off for the holidays. The only time I would be home to get an estimate would be between 7AM - 7:30AM. Well, at 7AM I the following morning I receive a phone call from the estimator saying that he's outside. Wow! I didn't expect that. This company evidently says on top of their emails. He came. He looked. He gave his estimate ($200). There was no high pressure sales. Just the facts.. The company came and completed the job and cleaned up. This company offers an Angies List 5% off.but you must ask for it. With the 5% off the bill came to $190. .
Description of Work: General roof repairs. There was a leak near the air conditioner return. They sealed all pipes on the shingle roof. Painted the repairs with tan paint. A two year warranty on the repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Edward C.
12/2010
4.0
roofing
 + -1 more
They came when they told me they would, they did the work, and the head guy came to check the work that had been done. He saw some nails that were in the wrong place so he had the men come back out to change them so they wouldn?t be showing. This was our second time to use them and we would use them again.
Description of Work: Roofsavers Locke the overhang was rotten in two places so they replaced the wood in those areas.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Pamela R.
11/2010
5.0
roofing
 + -1 more
It went well. I wasn't there for the majority of the job, but the gentlemen were very nice when I did talk to them and very professional. They cleaned up perfectly. They were very conscientious.
Description of Work: Repaired a leak on the roof as well as repaired or replaced several cracked tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,496.25
SYDNEY P.
11/2010
5.0
roofing
 + -1 more
They came to give us the estimate, arriving when they said they would. They arrived promptly to do the work as arranged, completed the work, and left the site as tidy as they found it, all for the agreed upon price. We had used this company before to replace roof tiles scraped off by our mesquite trees and had always been satisfied with the work. We were not sure whether they would be the right company for this more involved job, but decided to go with them based on their grade on Angie's List. We are happy with the whole experience and we'll definitely use them again if we have any other roofing issues.
Description of Work: We had some dry rot in the roof. They came out, replaced the affected wood, put back the tiles, and painted the new wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Julian S.
11/2010
5.0
roofing
 + -1 more
The thing that stands out the most is that they were not successful on their first attempt at their repair on the leak, but they came back out and were able to fix it. I appreciate that they stand by their work. It was a tough repair and I was very happy with their service.
Description of Work: They have done roof repairs for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
08/2010
5.0
roofing
 + -1 more
They arrived on time and did what they said they would do. They replaced several cracked tile and matched them perfectly. They sealed roof penetrations and cleaned up their work. Thye charged the amount agreed upon form the earlier estimate. Very professional. I would recommend them to friends.
Description of Work: They performed what they call a roof tune-up. They replaced broken and cracked tile, sealed roof penetrations and inspected the entire roof system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Christina S.
07/2010
5.0
roofing
 + -1 more
It went great, and we were impressed at how "picky" they were to get every nook and cranny covered and do nice detailed work on all the vents, pipes, etc. We were not expecting them to completely dismantle the scupper drains and reseal them, making sure that there were no areas where water could pool and not exit the drains, so that was a nice surprise. They also used the coating that we had requested, without trying to sell us on any other brand. Another nice aspect was that we were not expected to be home when they did the work, and just left their "service call reports" on the front door letting us know what they did each day, then sent us the bill in the mail. You could probably get a lower price elsewhere, but this place makes you come away feeling that you are getting a great value and quality for what you do pay.
Description of Work: One person came and inspected the roof, deciding what needed to be done to seal everything on the roof, then sent us an estimate via email. When they returned, two guys spent most of a day removing the dirt build-up (high pressure wash), readjusting the scupper drains, caulking and sealing the skylights, sealing the pipes/vents and duct work, then applying one coat of white elastomeric roof coating to most of the house roof/patio roof, then returned a second day to complete the roof and apply a second coating to the patio roof (because we did not do the patio roof the last time we coated the roof).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Heidi O.
07/2010
5.0
roofing
 + -1 more
Very nice experience working with them. They also moved up the date of service when I asked to be put on a waiting list. I got a call just two days after that saying they could come sooner, which was great because the monsoons are about to hit and I had a leaky roof.
Description of Work: Roofsavers resealed the roof over our garage and sealed the vents for the entire roof. They also did some minor repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Dana L.
06/2010
5.0
roofing
 + -1 more
The work was done to my mother's house. She has the flat roof commonly found in the area and it needed to be re-coated. We had several estimates and liked the attitude and price of this company best, however they were setting up jobs two weeks out and I wanted the work done while I was visiting so my mother would not have to worry about it. When I explained, the estimator called office and arranged to start work the next day! That meant a lot to me. After the coating was applied a small amount of the roof paint was showing on roof flashing and a little overspray got on the patio furniture. I called them back and they came out that day and took care of it. While they were there they must have noticed that I had the cool deck paint out to do some touch-ups (spots unrelated to roofing) and they touched up the cool deck. Never even told me they did that - I just happened to notice when I was walking around later. What a nice surprise. You just don't see that kind of "above and beyond" work ethic very often these days. Would definitely use this company again! There might be other companies out there that could do the job ? but doubt you would get that kind of attention to customer satisfaction.
Description of Work: They did minor repairs and pressure washed roof before re-surfacing the roof with a type of elastic coating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Bob B.
05/2010
5.0
roofing
 + -1 more
Two roofers arrived at the appointed time. Both were neat and clean. They immediately went to work and completed the job without delay. They consulted with me on a repair to one tile that allowed birds to get under and build a nest. Upon completion of the work, they cleaned up, presented an invoice (for the same $$ as previously estimated), and departed. I would use ths company again if our roof requires additional work in the years ahead.
Description of Work: During the Process of purchasing our home, a typical house inspection was performed. This ins[ection identified 5 cracked roof tiles and a problem with the attached flat built-up roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Jan H.
05/2010
5.0
roofing
 + -1 more
They don't try to sell anything. They come to do the repair work and that's all. They're wonderful. I recommend them to friends and family. They're very quick with their work. They guarantee their work, which is great.
Description of Work: They repaired our roof for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Miriam and Anthony W.
05/2010
3.0
roofing
 + -1 more
Their price was high but since they had done previous roof inspections for my buildings, I decided to have them do the work. Once they started the job, they said they would have to charge me more to remove the underlying roof. That caught me off guard. Because that new price was considerably higher than the original price, I accepted their offer to simply put a new roof on top of the old roof. If I'd had time to think about it, I would have sought other bids for the work. The roof they installed later lifted up and they had come go back and repair it, which they did in a timely manner. Later, when I had a similar roof put on another building by another company (see my other report), I compared that price to what I paid Roof Savers and I felt that Roof Savers' price was much too high for the job. Also, the other roofing company had no problem with the fact that the roof to be removed might take extra work. Instead, they did the job quickly and didn't charge me extra.
Description of Work: They replaced the roof on our workshop.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
DWIGHT M.
11/2009
5.0
roofing
 + -1 more
All went well. Two roofers took about 30 minutes to complete work.
Description of Work: Replaced 5 broken field tile on pitched roof area; adjusted slipping tiles; re-nailed tiles that were out of alignment; applied adhesive to loose tiles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
diane M.
10/2009
1.0
roofing
 + -1 more
We got quotes from four different companies and he never even gave me a written quote or a business card. I believed our roof needed to be recoated. He was supposed to be here between 7 am and noon. He was here at 8 am, which was great. He went on the roof and said that the roof was fine and they could do a couple little coatings here and there. He said we had two or three years left and we should utilize that. He was here for less than eight minutes. He left and I didn't even know it. He was going to go back up and give me a price on a few maintenance things. I went back outside about 15 minutes later and he was gone. I was dumbfounded and I was amazed at the different opinions I got. I know a little bit about roofing. I was going to call the owner, but they want you to do everything on the website.
Description of Work: We had Roofsavers Locke come out yesterday to give us a quote to recoat our roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Roofsavers Locke Roofing
I just received your review and am very sorry you were so disappointed with my company. I should tell you that all of our estimators are instructed to stop back to discuss their findings with the customer. I am a little confused because you state that he did say he went on the roof and did discuss with you that he thought the coating was fine but for a few items that needed touched up. I should also add that there are plenty of roofers in this town that are willing to tell you that you need more work than you really do, especially in this economic environment, but we have always believed that one should get the most life out of a coating as they can. I see from our records that he called you that afternoon, discussed the price on the coating he ultimately prepared a proposal for (at your request?) and mailed to you. I also see in the computer's company notes that he called you about a week later to confirm that you got the proposal and you stated that you had the proposal and was reviewing it. You should also know that all of our proposals are computer generated and therefore are permanent records in our database. I realize that Some people prefer a proposal written out at the house and handed to them, but I require proposals computer generated so that I can keep my people accountable. It does take an extra day or two unless the customer has a fax machine but I feel it is important that no misunderstandings develop as a result of miscommunication. As for your statement that we prefer everything be handled online you should know that I have a fully staffed office who answer phones constantly. Because we are roofers in a hot climate, we do tend to start early and finish early. Because my official duty's are in production and not sales, I am out in the field during the mornings and spend late mornings and early afternoons in the office and take calls from clients and potential clients all the time. In closing, I am again sorry that you were disappointed with our service. I hope you find a contractor that meets your expectations but be aware of contractors who suggest work that you do not really need and contractors who provide hand written proposals on the spot. Sincerely. Joe Locke Roofsavers Locke Roofing
GREGORY W.
07/2009
5.0
roofing
 + -1 more
Overall everything went well. One day got rained out and they called and said they could not make it. The next day was a forecast of rain and no one showed up and they did not call. A call would have been nice. They did a fantastic job on the front patio re-tile. It looks great and it has a 2 year guarantee. A questionable spot on the garage roof was noticed and they came back and did a second coat on any areas that looked bad. This was not in the quote and they did it for free.
Description of Work: Re-tiled roof for front entry patio. Fixed broken tiles on other parts of roof. Re-coated garage roof. Fixed Scuppers.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,300
Rachel P.
06/2009
5.0
roofing
 + -1 more
I had been having a hard time getting estimates after my insurance co. did their assessment. Roofsavers were the first company I found that were professional setting up and following through with the estimate. The estimate was considerably higher than the insurance company's, but I received a check for the difference after Roofsavers faxed their estimate to my insurer. The day the work was scheduled, it rained, as it did the next day. Then came the holiday week-end. Two workers showed up at 7 AM Tuesday morning and began work promptly, finishing around 12:30. The men were friendly and professional. I asked while they were working if anything extra had come up, which is when they showed me the plywood and cooler jack they were replacing, along with the new ones. It hasn't rained yet since the repair, so I can't speak to results, but if further work is needed, I have no doubt they will be just as professional as for everything else.
Description of Work: I had damage to the area of my roof near my cooler, and between the cooler and the edge of the roof, which had caused interior damage. They did all required repair, and replaced a piece of plywood and a cooler jack, which cost extra. They showed me the replaced wood and jack, which were definitely in need of replacing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
James O.
02/2009
5.0
roofing
 + -1 more
I felt that the project was professionally handled from start to finish. My original request for work was to just fix the leak. I have subsequently requested and have already received an inspection of the entire roof. I expect the written estimate next week. I already verbally know the cost and feel that it is a very reasonable rate.
Description of Work: I had a leak in the roof where two different slopes joined to form a valley. The original builder, in 1994, did a poor job installing the flashing to seal the valley. Several other homes in the subdivision have had their roofs repaired. Roofsavers removed the tiles, cleaned the valley, sealed the flashing, and replaced the tiles. The repair person was knowledgeable of the problems with the original roof installation having repaired other roofs in the housing development.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$652
DONALD B.
01/2009
5.0
roofing
 + -1 more
They do very good work and it is inexpensive.They fixed what was wrong. It has rained since and nothing is coming through the roof.
Description of Work: They give me a free roof examine and if they see anything wrong they fix it quickly. They removed the roofing and added a new drain and downspots. Added elastemery roof coating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
SONYA S.
12/2008
5.0
roofing
 + -1 more
They were right here when I needed them and their price was good. Their performance was good, I haven't had a leak. I was pleased to have them.
Description of Work: They came and repaired part of my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ralph E.
12/2008
5.0
roofing
 + -1 more
They were repairing the roof within days of placing the order. They not only repaired what originally was needed, but extended the repairs when they uncovered more problems. All personnel were helpful and courteous. They did an excellent job and cleaned up completely.
Description of Work: Replaced a deck roof on part of the house with mission tile trim. The old roof was at least 17 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,066
GREGORY W.
11/2008
5.0
roofing
 + -1 more
They were on time and very polite. They answered questions very well and did a good job. They were right on with their price. I would hire them again.
Description of Work: They re-coated our roof and drip edge.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Roof Cleaning,
Ceramic Tile
FAQ
Roofsavers Locke Roofing is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 2:00 PM
Saturday: Closed
Roofsavers Locke Roofing accepts the following forms of payment: American Express,Check,MasterCard,Visa