D & H Air Conditioning Company, Inc.

Trustworthy crew, very knowledgeable.

Did a good job

Very professional from beginning to end.

Very happy with the process start to finish. Very responsive to phone calls and issues that arose.

They are professionals and they do work.

On time, pleasant to work with, did a good job, cleaned up upon completion

The service man came quickly and got the job done. A new part failed the next day and was replaced quickly under warranty. Good service but not sure of the cost.

They came out the same night after hours and were able to provide me with a estimate of what it would cost. We had to wait to fix it until the next day for the supplier to open up and provide the parts. Same tech who came out on Monday night called and had me back up and running by Tuesday at noon. He worked to figure out what parts were under warranty and how to get another service visit out of the plan. Tech understood the urgency as it was hotter inside than outside by the time he arrived on Monday, AC had started to blow hot air heating up the house... Will be using again for future service calls.

The people were all kind and professional. It was a pleasure dealing with workers that had integrity in their workmanship.

Was seen by sales person to review my air system and how much a replacement would be.

Hired them for a start up check, after spending a certain amount of time in my attic the guy informed me I needed to get the vents cleaned for 300 or so bucks as there was a leak around the air ducts which he said he would address when he cleaned the ducts I went up after he left and found balls of air duct tape on my insulation and found he had removed it from my duct. I immediately cancelled the duct cleaning. Prior to that I needed the run off drain checked, that guy did not even check the drain in the back yard instead he spent time out by my Ac unit in front After he left there were many more dents in the fins than before. So you tell me how how honest you think these people are???

About a month ago, my AC went out. D&H came to inspect the unit. A tech came out to look and showed me where a considerable amount of fridgerent sprayed out the top and recommended a new unit entirely. Two days later, another man came out to talk about the price of the unit. Altogether, the cost of the unit came out to about $8k, which was higher than most estimates i could find, (my house is a small manufactured home, about 1400 sq ft) but i was desperate and the worker assured me about the quality of the company. He explained the necessity for a 4ton unit, and he convinced me to go ahead with the deal. During this meeting, I asked about possible duct issues and whether an inspection or duct work would be included. The worker assured me this was all a part of the job and by the end of it, we would be at a guaranteed 75 degrees in up to 105 degree temps. He left and I got the invoice for the work in an email a few hours later. At the bottom of the invoice it said, "use existing duct work". At this point i'm worried and i call the company. I spoke with the same guy, who kindly assured me that a worker would be there to inspect the ducts the day of the replacement, and they would make any repairs free of charge or discounted. A week roles by, the workers come out to replace the unit. The very first thing I do is ask the worker when they will be conducting the pressure test on the ducts. the worker tells me that the pressure check will be conducted on the following day. At this point my BS detector is ringing off the hook, so, I call the company to inquire about the air ducts. I spoke with a receptionist who was unaware of ductwork. She put me on hold and called the install manager, then gave me the info to reach him myself. I immediately called the install manager, he told me he would call me back once he returned to the office. I received no such call. Monday morning rolls around, I call him back and he tells me he was planning on coming over the following day to inspect my ducts. Next day, install manager comes to my house 2 hrs late with no warning and spent what seemed like a total of 20 minutes looking at my registers and chastising me for the placement of my furniture. He didn't hook up any equipment and spent what seemed like maybe 5 minutes under my house. he emerged and told me that a piece of ducting would need replaced and D&H would be unable to do it, trying to refer me to a completely different company. This man was rude. At this point I'm furious. I called the manager, I told them all of this and was told another worker would be there asap to do a proper pressure check. I also received a call from the install manager who did the original, "duct inspection" as he stated my unit was incorrectly fitted with a 3ton blower, rather than a 5ton blower, and they would be out, as soon as the part came in, to replace it. The next worker comes out, and hooks up the machine. He tapes off the registers and conducts the test that should have been

Good service, knowledgeable tech.

All the people I've encountered with D&H have been professional, kind, respectful, and just really nice. I'm so glad to have found this family owned business. I trust them! Julian was great and so were the others that have come into the facility to give us estimates and to actually do the work.

i was a late call 6pm but was told someone would be out by 9p. Although they were very busy they said someone would still be out if i wanted to wait a little longer. Long story short, Brittany arrived around 11p. She worked non stop till the early morning all the time explaining whay and why she was doing. She was extremely polite and did an incredible job! I will use DandH for any future needs.

They were prompt, courteous, he knew what he was doing, efficient, and very knowledgeable! Anthony treated us with excellent customer service and he gained our confidence in being future customers.

Very helpful. Kept me informed.

During the middle of our long summer heatwave in June of 2017 I called D & H and they sent out a serviceman the same day. I was very impressed upon their visit to my home.

The technician was very professional and was Johnny on the spot getting to me and fixing my a/c during record breaking temps in AZ

The serviceman seemed knowledgeable and work seems good but will retain judgement until a/c remains in service. He was 1/2 hour late on a two hour window given to me by customer service at D&H. Expensive . I am Not qualified to rate work since I am not a technician.