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Recent Egress Window Reviews in Anchorage

• Renewal by Andersen of Alaska

  5.0

  We're in the process of replacing all the windows (9) on the main floor. Our first appointment was with Tyler Reese. He listened carefully to our needs, wants, and concerns He then gave us options, made relevant suggestions and made sure we understood our choices. It took a fair amount of time to complete the initial meeting but it was time well spent. Additionally, Tyler is both professional and personable, which made the time enjoyable, as well. Steve Tuttle, the Installation Manager, stopped by this morning to measure all the windows and verify the window choices we made, earlier. Steve arrived exactly on time and well prepared to do a thorough job of measuring for installation. During the window choice verification process, he noticed an issue, we changed a couple of our initial choices, and he updated the work order and agreement. Steve is professional in both attitude and action. This seems to be a trait exemplified by all the employees of Renewal by Andersen of Alaska. Our experience to this point in the process has been fantastic. I highly recommend considering Renewal by Anderson of Alaska if you're considering window replacement. I will update this review once the window installation process is complete

  Ernest H.
• Renewal by Andersen of Alaska

  5.0

  1. Our Design Consultant Amanda was extremely knowledgeable about window and door construction and design. Her advice was tasteful, helpful and invaluable. She did not use pressure on my wife and I in order to make a sale. She was pleasant and she was focused on what my wife and I needed and wanted. 2. Our Project Technician Derek was friendly, professional and focused. He was exacting in his measurements and answered all my questions thoroughly. 3. Our installers Bob, Charles, Aaron, Austin and Manny were very polite and professional and despite sub-zero temperatures (this is Alaska) exhibited real craftsmanship in their work. The result is beautiful windows, a sliding door and a Bay window that my wife, myself and especially our two cats have been enjoying to no end. Upon entry into my home the Renewal by Andersen Alaska team rolled out drop cloths from the front door to each work location. Ceiling to floor plastic barriers were erected at every window and door site where work was to be done. At the end of the work day my floors were thoroughly vacuumed and wiped clean. 4. Besides the beauty of our aforementioned windows, sliding door and bay window, there is an immediate and profound difference in how much warmer our house is. We are completely happy with the entire process and would recommend Renewal by Andersen Alaska without any reservations 5. Every Renewal by Andersen Alaska team wore masks unapologetically and were respectful of my physical safety in this current pandemic. Thank you. My wife and I would like to thank the entire Renewal by Andersen Alaska team for their professionalism and beautiful craftsmanship

  Daryl C.
• Renewal by Andersen of Alaska

  5.0

  From the moment of setting up an appointment to having the work done, all was accomplished in a professional, knowledgeable and friendly way. I had four windows (big) and outside door done the first round starting with Jesse and Bobby, and two windows the second round, Brian, Jacob and Tyrone. Everyone from start to finish, including the ones in office setting up the appointments and job times, were excellent. They answered any questions I had and made sure everything met with my approval. And they do an excellent job of clean-up! I will definitely recommend this company and have more windows for them to work on in the future. I must add that this is a '60s log house and they made sure that the outside integrity of the home was not compromised by putting in the windows; they worked within the existing frames on the outside (other than the two egress windows I had to have, but they are on the backside of the house)

  Kristine N.
• Renewal by Andersen of Alaska

  3.0

  FINAL UPDATE (see two prior review installments): Renewal by Andersen Alaska promptly followed up on the issues mentioned above concerning the siding that had been damaged during their installation of our windows. A crew came out two days ago, replacing the siding, re-applying the caulking around the windows (the original caulking job was rough), and carefully matching the paint on the new siding to the existing color of the house. The job was a 100 percent improvement. My final thought is that our experience was likely an aberration. I believe a young, inexperienced crew was assigned the initial job. I know that in-company meetings and discussions have since been held as a result of our experience to ensure better quality work and customer service. In the end, Andersen of Alaska followed up and the work inside and out is much improved

  Pauletta S.
• Jensen Construction

  5.0

  I loved the quality of work Jenson Construction did on my bedroom windows so much that I plan on having them replace the remaining old windows in my house in the near future.

  Ann C.
• Renewal by Andersen of Alaska

  5.0

  Renewal by Anderson replaced two large windows in my house two days before Xmas in 2019. The two employees, Robert and Griffin, showed up on time and installed the windows and molding quickly without any unnecessary loss of heat. The job was finished within a day and all the refuse was removed from the site. This is the second project done by Renewal for us and meets its usual high standards

  Peter H.
• Renewal by Andersen of Alaska

  5.0

  Once we got the right salesperson things went just as promised. Crew and materials showed up on time, installation was done in a very efficient manner. Robert and his crew were great!!!

  Gregg Kymberly W.
• Renewal by Andersen of Alaska

  1.0

  I actually just needed window panes replaced that had failed with moisture between panes. Anderson tried to sell me all new windows and frames. Turned out my windows were under warranty! High pressure sales tactics, will never use them

  Steve K.
• Renewal by Andersen of Alaska

  5.0

  I got my new windows in January 2020, the installation crew, Mike D and Jake H, were great. They were knowledgeable, competent, were really good in communicating with me (I had a lot of questions), very respectful and did great with my large and loud dogs. I have aquariums next to one window and they took that into consideration with trying to keep the hold closed as much as possible when switching windows and covering the tanks. I would absolutely recommend them. My windows look great, and hold the heat so much better than my old windows. The sales guy was a little off on his info, like the screens have a 10 year warrenty, whereas its really only 90 days, but the product and installation team made up for that

  Corine B.
• Renewal by Andersen of Alaska

  5.0

  We hired Renewal by Andersen to replace 4 large bedroom windows in our older home. Our salesman, Travis, was helpful, courteous, and wonderful to work with. This week Bob and Shelton installed the windows. These men were extraordinary; Andersen should be proud to call them employees. They let us know when they would arrive, arrived on time, worked hard while here, and completed the job on time. They were professional and did great work, and we are thrilled with the results. But beyond that, they were also friendly and courteous. They took special care around my garden, they left our home cleaner than they found it, they were friendly with our animals, and Bob even took the time to explain to me what he was doing from time to time. I am a major diyer and loved picking his brain! We knew Andersen windows would provide us with a quality product, but we were pleasantly surprised at the quality of the employees

  Scott L.