Family owned and operated. Serving Austin and surrounding areas since 1978. Assist in creation of project, design drawn in 3d software. Financing options may be available. Crew leaders a part of team for 15+ years. Flexible to achieve completion deadlines with superior quality. We want to exceed your expectations. Additional phone number - (512) 415-1745. Additional email - austincustomdecks@gmail.com
"<p>If a company doesn't want the job, they should at least indicate so. If they are not working, they should say so on their site or their voice-mail message. I'm very disappointed here, because on their site, I saw almost exactly what I wanted, and the other good reviews filled me with hope. It's just very, VERY unprofessional to never return phone calls, never answer your phone, and leave potential customers hanging.</p>
<p>If they can't return any phone calls, answer phone calls, or indicate any issues on their outgoing voice-mail to explain why... then I have serious doubts about them being able to schedule a project, keep to the schedule, or even finish it.</p>
<p>Based on my experience, I can't recommend this company to anybody.</p>
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<p>[UPDATE] The owner contacted me this week, and explained that they had a computer glitch that caused them to not get their phone messages. He was very polite, very contrite, and very apologetic. While I already have another company on the job, I was impressed by the attempt to make right what went wrong. I'm updating this review to a C, based on the good faith attempt to make good on their failure here.</p>
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PAUL B. on December 2013