5 Questions to Ask Before You Hire a Pro to Repair or Replace Your Windows

Window replacement can be a big project, especially if you’re updating multiple windows at once. Prepare for your initial conversation with window replacement contractors by answering these questions, which your pro is very likely to ask to learn more about your project.

1. When do you need the work done?

Windows play an important role in your home’s security and energy efficiency, so repairs or replacements can sometimes be an emergency. Your pro will ask your timeline for getting the work done, and they may charge an additional fee if you need same-day service. The materials they use to repair or replace your window—including the type of frame and glass they use—may vary based on what’s readily available when you need the work done.

2. How many windows do you need repaired or replaced?

Your pro will base their pricing, in part, on how much work you need done. If you just need a single window treated, you’ll spend more than you would on a per-window basis if you had multiple windows repaired or replaced. Your pro will also use this information to order materials for the job, if necessary.

3. What type of windows are they?

If you need window repair, your professional will need to know what type of window they’ll be working on so that they’re prepared to complete the work once they’re on-site. Different types of windows make use of unique opening, closing, and locking mechanisms, so the design can affect material and labor costs. For window replacements, your pro will need to take measurements of your existing windows, and they’ll also need to know what type of windows you’re looking to have installed.

4. What is wrong with the window?

For window repair, your professional will ask you to describe what’s wrong with the window as best as you can, and this will determine what tools and materials they bring to the job site. For example, condensation between the window panes will require specialized equipment to reinstate the insulative gas between the panes and seal it between them. A window that won’t open or close smoothly may require replacement parts for the opening mechanism and no special tools.

5. What’s your budget for this project?

Your local window installer will also need to know what your budget is if you’re moving forward with window replacement. The cost to replace windows varies widely based on the size, type of window, frame material, and glass options, so your pro will use this information to figure out what suits your home best and also remains affordable. 

They may recommend more affordable vinyl windows with double-pane glass if you have a limited budget, or they may suggest upgrading to fiberglass frames and triple-pane glass for maximum efficiency and long-term energy savings if you have more room in your budget.