How to help your housekeeping go smoothly
Following proper house cleaner etiquette means picking up clutter before your service arrives, so cleaners spend more time on deep cleaning tasks.
Communicate your preferences clearly during the walk-through, pointing out what needs the most attention and where your extra cleaning supplies are stored.
Put pets in a safe spot away from the cleaning area, and let your house cleaner know during booking if you have pets.
Hiring a local housekeeping professional keeps your home running smoothly with reliable service, and clear communication about expectations helps you build a great working relationship.
If you’ve just hired a house cleaning service, you might be wondering what to expect for your first visit. Should you stay home, or should you leave to get out of the way? Do you need to pre-clean? It can be tricky for a first-timer to navigate, but there are several house cleaning etiquette tips that’ll help you be mindful.
House cleaners will certainly pick up clutter as part of their service, but this means less time spent on a deeper clean. To help the cleaners make the most of their time in your home, make it a point to clean up a few things before they arrive.
Put toys in toy bins
Clear mail, newspapers, and magazines from the coffee or dining table
Put dishes away and clear off counters
Move piles of dirty laundry into the hamper
When your house cleaner arrives, do a quick walk-through to point out what needs the most attention and where extra cleaning supplies are located.
When your house cleaner arrives, do a quick walk-through to point out what needs the most attention and where extra cleaning supplies are located.
Cleaning services typically bring their own cleaning supplies, but point out where you safely store your own cleaning supplies, like extra trash bags, sprays, mopping solution, paper towels, and sponges.
If your cleaning service includes replacing bedding and towels, point out where the fresh linens are located.
House cleaning services typically bring their own cleaning supplies. Housekeepers, who provide more frequent cleanings, usually use your cleaning supplies. Still, you can specify if you want the house cleaners to use your own all-natural sprays over a more potent alternative, or vice versa.
House cleaners don’t typically bring a vacuum or paper towels unless requested, so be sure to provide those items.
Be transparent every step of the way. Discuss expectations during the hiring process, and when the cleaner arrives, they often appreciate it if you leave a list of what you’d like them to focus on. If you want them to spend more time in the first-floor bathroom or you need them to disinfect the doorknobs, make a note of these spots.
Even if you have the sweetest pup or calmest cat, they can get in the way during a cleaning service.
Put Fido and Fluffy in a safe spot, or grab the leash and take them on an adventure
Let your house cleaner know during booking that you have pets. Some cleaning professionals may have allergies, so the company will need to know in advance.
Tell your house cleaner upon arrival where the pets are put away.
Again, communication is key. Some companies will require you to be home for the service; others might request that you leave.
Ask your house cleaner their preferences on whether you stay or go
Leave your phone number in case the house cleaners have questions or an emergency
Give directions on how to get into the house and how to lock up
If you stay home, try to stay out of the way. In particular, stay out of the kitchen and bathroom. Head outdoors, cozy up in the den, or take a nap in your bedroom. Just communicate where you’ll be.
You shouldn’t expect your house cleaning professional to clean a large home, top to bottom, in just two hours. Make sure you book an appropriate amount of time for the cleaning you need. Also, while it’s important to be kind and welcoming, try to avoid interrupting the cleaners with conversation throughout the service.
If you’re happy with the service, let your house cleaners know verbally and with a tip.
A good tip for cleaning service is around 15% to 20% of the service fee
Cash tips are typically preferred
If you pay with a card, you can usually add a tip via card, too. Just check with the company.
Many companies don’t require tips, but they are appreciated
If you have a regular cleaning service, you can tip each time or larger amounts periodically
If you loved the service, you can help the business grow by leaving a positive review.
Send a review through email, the company website, a search engine, and/or the platform you used to book the service
Contact the company and offer a testimonial, which the cleaners can use on their website to attract new clients
You might also have complaints about the service. Politely address them face-to-face with the cleaner first. Outline expectations with the cleaner for the next service, and if those are not addressed, then get in touch with the company.
I had FabClean 614 clean my apartment, and she did an outstanding job. She was so professional and efficient. My apartment looks absolutely spotless every surface, every corner, all cleaned to perfection. Definitely highly recommend FabClean 614 if you're looking for top-notch cleaning...
Fab Clean 614Best cleaning I've had at my property
Fantastic group, very communicative, and they really did a great job cleaning my condo. Will be hiring them for recurring cleaning!
eMaids of Northern ColumbusGreat experience. On time, great communication. Very clean work. Would highly recommend
New Vizion Construction, LLCOn time, clean and finished fast. Windows seem sturdy and the finish is good. Caulking was done with no smudges. Would recommend.
Window Depot USA of Central OhioCalled right away. Came prepared to work that day if price was ok. Cleaned up very well.
Very clean,on time, and true professionalism. Price is very fair.
All Star Paving and SealingMary cleaning service does an amazing job cleaning my home. They go over and beyond the cleaning services that I have had in the past. They are very punctual and thorough with cleaning my home, I’m extremely happy with the service they provide and I highly recommend them.
It was just fine. They did a good job. They cleaned what needed to be cleaned.
Dezired Cleaners LLCThey cleaned my very dirty basement. They were prompts, quick, thorough and their price was fair.
JDE House Cleaning LLCFrom average costs to expert advice, get all the answers you need to get your job done.
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