What Is pH Neutral Cleaner, and How Do You Use It?

Keep natural stone counters, floors, and tiles shining with a pH neutral cleaner

marble countertops in kitchen
Photo: Summer Galyan
marble countertops in kitchen
Photo: Summer Galyan
Highlights
  • pH neutral cleaners have a pH of 7, making it a safe option for cleaning sensitive surfaces.

  • pH neutral cleaners are perfect for refreshing natural stone slabs or tile, including counters, floors, or backsplash.

  • You can create a DIY pH neutral cleaner using water and pH neutral dish detergent.

  • pH neutral cleaners cost about $10 to $25 per gallon.

Get quotes from up to 3 pros!
Enter a zip below and get matched to top-rated pros near you.
Geo Icon

Picture this: Your new stone countertops look amazing in your kitchen, but then something dreadful happens: you swipe across the surface with a cleaning cloth and your go-to lemon and vinegar cleaner, only to discover that it leaves the stone discolored and etched. 

As it turns out, cleaners that are too acidic or too alkaline can ruin natural stone countertops and tiles. That’s why it’s crucial to learn how to properly use a pH neutral cleaner if you want to preserve the look and feel of your smooth, sleek stone surfaces.

What Is pH Neutral Cleaner?

Cleaners compared by pH range, with neutral cleaners falling right in the middle of the scale at 7 pH

A pH neutral cleaner falls right in the middle of the pH scale. The pH scale ranges from 0 to 14, with more acidic materials ranging from 0 to 6.9 and more alkaline materials ranging from 7.1 to 14. A pH neutral cleaner will have a pH of 7, making it safe to use on sensitive surfaces, like those made from natural stone.

Some surfaces are vulnerable to damage when they come into contact with acidic or alkaline cleaning solutions. But pH neutral products can efficiently deep clean these sensitive surfaces without causing burning, which leaves discoloration on the surface, or etching, which strips a smooth, shiny surface like stone, leaving it rough and dull.

When to Use a pH Neutral Cleaner

If your floors, walls, or countertops are made of natural stone slabs or tiles, it’s time to break out the pH neutral cleaner. But a pH neutral cleaner isn’t just good for deep cleaning stone surfaces. While this type of cleaner will prevent etching, which turns the surface rough, or discoloration on natural stone, you can also use it on other materials, including:

  • Untreated wood

  • Grout

  • Hardwood floors

  • Vinyl

  • PVC

That’s not to say acidic or alkaline cleaners are bad, either. Acidic cleaners are great for removing mineral buildup, like rust or calcium. Alkaline cleaners can cut through tough grease stains and dirt. But these powerful cleaners aren’t great for all types of floors, countertops, or backsplash, especially natural stone.

How to Use pH Neutral Cleaner

While it’s best to put on rubber gloves before cleaning the house, one great benefit of using a pH neutral cleaner is that it poses less risk of causing skin irritation if it comes in contact with your hands. This type of cleaner is meant for hard surfaces, but you can spray it safely near or around soft surfaces, like where hardwood floors meet a rug, without staining or bleaching those soft surfaces.

If you’re not feeling particularly confident about using pH neutral cleaner, you can hire a local cleaning service to safely, efficiently clean the natural stone and other sensitive surfaces in your home.

Where to Find pH Neutral Cleaner

You can find pH neutral cleaners at most home improvement stores or online for around $10 to $25 per gallon. The label should say pH neutral, but you should also check the ingredients list to ensure the product doesn’t include phosphates, silicates, or hydroxides. To use these store-bought pH neutral cleaners, follow the instructions on the label.

DIY pH Neutral Cleaner

You can also make a pH neutral cleaner at home using cleaning supplies you probably already have around your house. Follow these simple steps to create your own.

  • Add ¼ cup of pH neutral dish detergent to a cleaning bucket.

  • Mix in 1 gallon of warm water until suds form.

  • Be sure to test the cleaner in an inconspicuous spot before applying it to sensitive surfaces.

Cleaners That Are Not pH Neutral 

Even products labeled as natural and ones you might cook with like vinegar can have a pH that’s out of the neutral range. The best way to tell if a cleaner is neutral is to check the acidity or alkalinity on the product label. Any cleaner with a pH above or below seven is not a neutral solution.

Some cleaners that aren’t pH neutral include:

  • Vinegar

  • Bleach

  • Ammonia

  • Borax

  • Some glass cleaners

  • Baking soda

  • Lemon juice

  • Toilet bowl cleaner

  • Tub and tile cleaner

Need professional help with your project?
Get quotes from top-rated pros.
The homeowners guide to home cleaning services
From average costs to expert advice, get all the answers you need to get your job done.
empty modern living room
May 27, 2025
May 27, 2025
Cleanout cost may be one of your first thoughts when left in charge of an estate. We walk through factors to expect, the professional estate cleanout services cost, and ways to save.
Modern bathroom with tile
May 21, 2025
May 21, 2025
Tile and grout cleaning brings your tiled rooms back to life. In this guide, find out the details of how much it costs to hire tile and grout cleaners.
Man tidying up his garage
May 27, 2025
May 27, 2025
Garage clean-out costs vary considerably depending on the garage size, the waste type and amount, and how much work you do yourself.
Two women clean kitchen countertops
Jun 2, 2025
Jun 2, 2025
Hiring a house cleaner can save you time while making it easier to keep up with your home chores. Find out how much to tip house a cleaner for a job well done.
Man holding a basket is doing laundry at home
May 30, 2025
May 30, 2025
Many busy homeowners ask, "Can I hire someone to clean my washing machine?" Of course you can. We share the best pros to work with.
A family moves into a house
May 30, 2025
May 30, 2025
Professional cleaning companies offer move-out and move-in services that can cut stress, reduce allergens, and save you time, as well as your security deposit.