The Angi Code of Conduct

tools on a green background with the Angi logo
Photo: ronstik / iStock / Getty Images Plus / Getty Images
tools on a green background with the Angi logo
Photo: ronstik / iStock / Getty Images Plus / Getty Images

Angi is honored to connect homeowners and home service professionals to complete home projects. To ensure that we’re providing the best experience for all, we require that pros and homeowners alike uphold our core values:

Be respectful

Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.

Be fair

As a pro, ensure that you’re providing good customer service and producing quality work at a fair price. As a homeowner, be considerate of pros’ time and money. Also, be fair in giving pros the reviews they’ve earned and deserve.

Be professional

Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.

Be honest

Honor your agreements and be honest about your expectations and limitations. As a pro, be honest if a job is outside your skillset or licensing. As a homeowner, be honest if you have no intention of completing a project. Always be upfront if something isn’t going as agreed upon or planned.

Be reliable

Answer calls, texts and emails in a timely manner. Show that you value each other’s time by being present and punctual for all appointments. Never leave someone wondering how to reach you or where you are.

Be inclusive

Don’t discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Angi adheres to a strict zero-tolerance discrimination policy.

Angi reserves the right to remove all users who fail to follow this code of conduct from our site and platform.

The homeowners guide to home care is here
From average costs to expert advice, get all the answers you need to get your job done.
A worker in knee pads aligns a tile on the floor during installation, with his reflection visible on the polished surface.
May 15, 2025
May 15, 2025
Laminate is a solid choice for many homes because it's durable and budget-friendly. Check out this guide to learn more about laminate flooring installation costs.
Worker pouring gray epoxy coating onto a concrete floor, preparing the surface for a smooth, durable finish.
May 15, 2025
May 15, 2025
Pouring a new concrete floor can create new usable space for your home and raise its value. This guide breaks down what affects project costs.
Worker using a red-edged floor scraper to smooth and level concrete surface with a textured, pebble-finish coating
May 15, 2025
May 15, 2025
Terrazzo may cost more than many other flooring options, but its longevity and high return on investment make it worthwhile.
A worker in knee pads carefully aligns a tile during floor installation, with a polished floor reflecting his focused posture.
May 15, 2025
May 15, 2025
When you begin a flooring project, you can figure cost estimates beforehand by calculating the square feet in your home and deciding on a floor material. Prepare with these flooring estimate tips.
A worker applies tile adhesive to the floor with a trowel, preparing the surface for tile installation in a home renovation project.
May 15, 2025
May 15, 2025
Read on to learn whether you should install tile flooring underneath your kitchen cabinets or not, plus tips for tiling around cabinets and appliances.
Worker applying gray epoxy coating to concrete floor, with patches of wet epoxy and visible roller tool in use
May 15, 2025
May 15, 2025
Concrete floors aren’t just for warehouses and trendy stores. Find out how these nine concrete floor finishes can transform the look of your space.