How Angi’s AI Helper Simplifies Your Next Home Repair

Angi is introducing a smarter way to request home services with our new AI Helper. Designed to take the guesswork out of describing repair needs, this feature taps advanced large language models (LLMs) and targeted job-assessment questions—built hand-in-hand with service professionals—to translate your own words into the clear, detailed requests pros can rely on.

Why We Built It

Home projects often start with uncertainty. Is that dark spot in your shower mold, a plumbing leak, or just a drywall hiccup? Angi’s State of Home Spending report found that 45% of homeowners feel stress and anxiety due to a lack of knowledge about repairs. The result? Misunderstandings and more frustration for both homeowners and pros.

Our AI Helper tackles that head-on by:

• Listening First: You explain the problem in plain language—no “industry speak” required.

• Asking the Right Follow-Ups: Conditional prompts help the system drill down to the root of the issue. 

• Translating for Pros: Behind the scenes, the LLM reshapes your description into the specific terms and details pros need to help make sure they’re the right fit for the job and give you an accurate quote.

How It Works in Three Steps

1. Tell Us What’s Going On: Type your description—“There’s this weird stain above my shower”—and hit next.

2. Answer a Few Smart Questions: Our system might ask, “What type of stain is it?” These targeted queries narrow in on whether you need a plumber, a tile installer, or both.

3. Get a Tailored Match: Within a few moments, you’ll see a list of qualified pros suited to resolve that issue.

The Impact for Homeowners and Pros

• 30% Better Matches. Thanks to our AI-driven service requests, match-accuracy improves around 30% over traditional form-based submissions.

• Less Stress, More Confidence. Homeowners spend less time guessing and more time planning—no more second-guessing whether you’ve communicated the full scope of work.

• Streamlined Experience. With clear expectations up front, it’s easier for homeowners to get matched to the right pro for the job, quotes can be more accurate and more.

“As we celebrate 30 years of innovation, the AI Helper exemplifies our commitment to evolving with our community’s needs,” says Angie Hicks, Co-Founder of Angi. “This feature streamlines the home-improvement process and ensures every project is paired with the right pro from the very start.”

What’s Next?

We’ll keep refining the AI Helper—learning from each homeowner interaction and pro feedback loop—to make it even sharper. Whether you’re tackling a leaky faucet or a major remodel, Angi’s new AI behind the scenes means less hassle, clearer communication, and hopefully a better outcome.

Head over to the Angi to try the AI Helper today.