Hiring a house cleaner costs $170 on average
Reviews of Housekeeping Agencies Near You
We have had cleaning through this agency for many years. They always do an excellent job and I recommend highly!
- Colleen P.
Estrella Enterprises LLC
She is very honest, thorough, and fair. She is a lovely and trustworthy person who has done excellent work for me for the past year and a half. Her prices are comparable to other housecleaning agencies such as Merry Maids.
- Mirdza F.
Maid Brigade of Loudoun & Western Fairfax Counties
Awful. The communication workflow is ridiculous. The customer service rep that you end up actually working with at 703-823-1726 was half asleep both times I called and had to tackle her. NO estimate of time for arrival was given. I was told to call back and get it, and no one was available to take the call. I was quoted $300 for this cleaning, including window details (no blinds). We were overly cautious to be transparent about the work that needed to be done, the room spaces, bathrooms and bedrooms and detailing the flooring throughout - 1800 sq ft. We were never asked about the colour of our furniture or floors nor informed this could indicate an upgraded fee -- I've NEVER had to report such a thing for a cleaning estimate and I've never heard of a fee for cleaning dark toned floors vs. light toned floors. They arrived unannounced middle of the day. I was not provided a notice of any sort other than confirming the date when I booked the appointment. 1.5 hrs into the work, I received a call from the office asking for $75 MORE because I "have black floors and black furniture" - I do not. I inquired if they would confirm they do LESS of a clean on lighter toned floors and was told that wasn't the implication of the call -- but that I had to pay $75 more for the quality of work they want to deliver on. This indicates a 25% increase over the quoted estimate, to accommodate the statement that "you have darker floors so they require us to clean them more." Unacceptable. The representative went on to state that they clean all floors equally, regardless of colour, but that I still had to pay for an extra hour of time. I was offered a $25 coupon in light of the day-of change. I will not be continuing service with this company. This is just a ridiculous way to make an extra few bucks and not the sort of relationship I'd like to build. The women who did the actual work were very kind and did great work. I hope they find a better employer in the future.
- Whitney Z.
Sky Maids Inc
Our previous cleaning service was spotty, often just moved the dust around, and the maids sometimes broke items and did not tell us. the last straw was when a bonded employee stole some of my wifes jewelry and although our insurance covered our loss and the agency paid to change our locks, the whole experience was traumatic. What we like about our initial experience with sky maids is that the owner of the agency twice out of the three visits came himself to supervise the maids and did a lot of the heavy cleaning himself. We are much less concerned about being their ourselves to supervise because he is there. Also the house seems much cleaner and dust free. they have cleaned in many places our former service never got to--for example under and behind the refrigerator--the edges of the ceiling fan blades, etc. So far we give sky maids an A+
- George G.
They do a good job. They are really thorough. They make sure to go under furniture to vacuum and sometimes they find missing coins for us. Their prices are fair. We had a small issue once and they resolved it immediately. We have been through a lot of cleaning agency but by far there are the best.
- Kevin S.
I have used Maid Brigade for several years. We have them come out every other week. They are reliable, honest and do a thorough job. They are also flexible, when there needs to be a schedule change. The office staff is pleasant to deal with and helpful. On occasion, I have also hired them to do specialized services, like carpet cleaning. One of the most important things to us, when we were looking for a housecleaning agency, was that they made sure all their employees are legal to work in this country. I also like that they only use 'green" cleaning products.
- Michele W.
Maid to Clean
Having tried several agencies I was delighted by the reliability of Maid to Clean. The team was professional, friendly and efficient and always showed up when they said they would. They were my cleaners for several years but I'm moving out of the area. I did need to give them some specific direction and reminders on occasion, but the manager was always very responsive. The team was 3-4 ladies and usually the same team. They'd take 1.5-2 hours every two weeks to clean my 800 sf 1.5 bath apartment.
- Dana C.
They aren't as good as they used to be. They're coming tomorrow and their pricing is good. They always come at different times. They could clean better, I have been using this agency for a long time, and it depends on the women that they have. They have a high turnover rate. Some aren't as good as others. I had two women that were fabulous and then they quit coming. The house was always clean and smelled good. I have been using them for about 10 years. I will continue to use them.
- Paula C.
Fast Maid Service
Overall the team did an okay job but I was disappointed in several areas. I had purchased a special offer of 6 hours of house cleaning (3 people for 2 hours) for $99. They tried to leave 20 minutes early. The hardwood floods had been dried mopped but not washed - they were still very dirty. The dusting was adequate but not fantastic. I'll some them some credit as the house had not been cleaned professionally for a couple of months and I do have two dogs and a cat. However, other cleaning agencies have faced the same challenge and have done a better job.
- Cynthia L.
Elite Cleaning Services LLC
The contact person at the agency informed us that there would be an additional fee for cleaning the basement so we opted to decline to have the basement cleaned. Overall, they did a great job and I was happy with their services. The only drawback was that they were scheduled to arrive in the morning (between 8:30 am - 10 am) and the cleaning crew never showed. My husband called the office and was informed that a second crew would be dispatched. The second crew arrived closer to 12 noon. If my husband or I had only taken the morning off (as I had initially planned), the time would have been wasted. Fortunately, my husband had taken the day off so he was able to wait for the 2nd crew to arrive and clean the house.
- Sonya R.
Sparkle Clean was wonderful. They were expensive but they did a wonderful job. They did three times a better job than the other agencies we used. We have hardwood floors and they did a beating and we did a beautiful job. They cleaned the baseboards and they moved the furniture and cleaned under the furniture. They cleaned the spots that the other cleaners missed. They cleaned the window seals. You'd be surprised we had another cleaner that was rated highly by friends of ours and when they dusted they dusted a piece of furniture that was near a window and they missed a corner. You would not be ashamed of having your mother-in-law over after they cleaned.
- Donna J.
Best Cleaning Service Inc.
I purchased the deal online and called and left messages to schedule an appointment just a few days later. Without having much hope, I waited for the expected response of being too soon. However, to my surprise, the company called back the same day and scheduled a crew to come clean our home. I was very excited but also worried that they were so freely available. Once they got out here and started cleaning, I was so glad we called them. They were professional and hard working. My wife was so impressed with their work ethic and exclaimed that we may have found our go to agency for cleaning purposes. We will be moving very soon and look forward to using them for our move-out and move-in cleaning. I can't recommend them enough!
- Paul K.
The Cleaning Authority - Chantilly
It went very well. Ladies on time; very professional, but cordial; wear masks right now; hit high maintenance spots w/extra effort; always clean/sanitize bathrms well (very important to me); vacuum thoroughly; observe/remove any dust/cobwebs on walls, lamps, furniture; clean kitchen well; clean bar eating area well (my husband's important area), mop w/disinfectant. ALSO, very important w/any cleaning service: I can leave & know that there is TOTAL HONESTY w/these ladies: NEVER any pilforing or theft in the years of our contract w/the Cleaning Authority. Ladies' names recently: in Apr: Rosa & Jenis; in May: can't find receipt but CARMEN was 1 of 3; she has been here many times during our contract w/CAuth & we are very fond of each other, exchanging info & pics of our families. ANother + w/CAuth is even though many contracts, the company is willing to accommodate occasional chgs of schedule when we are traveling. Finally, I am paying less monthly for similar service than I had paid for years to another agency. With all those +++'s, I can honestly recommend the Cleaning Authority of No VA.
- Jane Z.
The Green Choice LLC
Called the Agency looking for a cleaning team. They were able to provide a team within two days of the call. I Was looking for someone who was willing to clean and have a positive attitude. I had been using another cleaning service for two years but they were always complaining about something. I was ready for a change. The Green Choice owner arrived with two workers. They brought their own supplies. However I requested they use some of my non-green supplies because there was alot of old dirt and dust that need removing. I was sure the green products would remove the dirt. They were willing to use the non-green products. I showed them what I wanted and inspected as they went through the house. They did a great job and were very cooperative. They also were very positive!
- Yvonne H.
A Cleaning Service
A Cleaning Service continues to provide the same quality commercial service it started nearly two years ago. The company regularly employs individuals with developmental disabilities in support of government run programs that assist these individuals with coaching and improved learning skills that equip them to become more independent. The company also provides specialized floor care which is performed semi-annually. The result is mirrored floors that last month after month with regular buffing. Quality control enhances the ability to address any issues before they get out of hand. This may be the reason why there is so little negative feedback. Daily checklists that are reviewed and spot checking of worker performance contribute to a smooth operation with minimal disruption. From a residential perspective, A Cleaning Service is absolutely the best. I have employed this company for many years and will continue to do so. The staff remains committed to performing outstanding service. They have never become complacent and continue to be attentive to completing the job as efficiently as possible. My home sparkles. I think it is the cleanest home in Woodbridge because of their attention to detail.
- Larry L.
The owner, MALIK, never followed through with the appropriate communication to myself and his employee (cleaner) regarding the specific services being performed. We used this company 3 times, hoping for consistency with our house cleaning; generously tipping this cleaning person. On the first visit, Nina missed an entire bedroom; second visit forgot to clean the basement (with out of town guests arriving); third visit this girl, Nina, was playing loud music with loud singing and horrible coughing. She came to our home sick. After I offered her Mucinex, she stopped coughing, kept the loud singing going, and we asked her to quiet down; since my husband is a lawyer and was trying to conduct business in his home office. It was the second time we had to ask her to lower the loud music. In this third visit, none of the floors were done. MALIK quickly cashed our check! STAY AWAY FROM THIS COMPANY! They are a 5th rate agency that should be out of business!
- Dara B.
Clean & Spotless
SEE ABOVE. PROMISED HIM I WOULD UPDATE/AMEND MY EARLIER REPORT WHICH IS THE INTENT OF THIS ONE.I PROVIDED A QUALIFIED YES FOR USING SERVICE IN THE FUTURE.
- Betty C.
I have used Maid pro earlier in 2009. They were good at that point. However, i was out of the country for 8 months and then in 2010 I contacted them to renew the service. I had them coming once every two weeks for a two hour cleaning. However this time, they have consistently botched up the schedule. Despite repeated requests they have been sending separate cleaning teams for each visit. The teams also show up consistently late or on dates when they are not supposed to. Every time I call the Maid pro office their representatives say that they understood my timing and personnel requests but lo behold, once again a team shows up on the wrong time at the wrong date. It feels like thye have grown a bit too big and cannot manage the customer service anymore. The guy who was my initial contact at the agency used to be extremely prompt in returning calls. However in 2010, it has been extremely difficult to get a hold of him. he never picks up the phone. he ahs staff members fielding calls and despite repeated requests to pass on a message to philip, they messages are either not sent or Philip never calls back. They used to be good. But now I am frustrated. Also the cleaning staff quality ahs deteriorated. This year I have had four different teams come over for house cleaning and but for one they ahve all done a bad job. They don't dust behind bookshelves or under the bed. In fact the last team even forgot to change the trash can plastic bags and make the bed. I am planning to cancel their services.
- Sohini S.
The Maids - Frederick & Northern Montgomery County
A real person calls me two days in advance of the visit as a reminder and give me an estimated time of arrival and asks if everything is going ok with the workers. If I don't answer they leave me a detailed message. They are always on time within an agreed upon two hour window. They have done an excellent job just about every time they come. They are very consistent. The cleaning persons, usually (4) of them are always professional and they whip through here in about an hour. My house is always de-cluttered and straightened so nothing is in the way before they come. The same crew does not come as did before, but they all do great work. Occasionally I check their work before they leave just to make sure they have not missed anything,. 99 o/o of the time I can't find much they missed if anything. I am very picky due to having asthma and allergies so I expect them to get all the dust and clean everything well. You can tell they have been here cause it smells clean, but they use all natural products because of my allergies/asthma and there is no and quot;cleaners smelland quot; which is just what I asked for. They provide their own cleaning products and cleaning materials. They also leave my paper towels, toilet paper and tissue boxes with a really cool little flower or decoration each time. That just makes my day that they take a second to do that! I could not keep the house clean, do everything else I do and take care of other challenges I have, without them. I have had 8 other cleaning services come give me a quote and they were all too high. I have tried 4 other services and none of them ever did the job as well and thoroughly as this agency. With the others I have tried there seemed to always be something missed or something else with scheduling, rules, staff ect. to make me not want their service. They did increase my rate $5.00 last November and $5.00 again this November . I did not mind, because they are worth it! Overall, A plus in my book!
- M S.
Smart Choice Cleaning Inc
The housecleaners were great. They did move-out clean on a 2 story, 4 bedroom house, and for the most part did a fine job. It was certainly clean enough for average situations. However, they did not clean the inside of the range hood, and our rental agency was very unhappy about that, so I hope it doesnt end up costing me some of my rental deposit - I'll find out. Also, the wood floors were lightly mopped, but I could see it was done really fast and it wasnt clean enough for me personally. However, again, it was not a knit-picky situation, and overall I am satisfied with the cleaning. The carpet cleaners did all of upstairs, the stairs, and a small livingroom carpet downstairs. The upstairs looked fine (when wet) and it looked like several small pet spots came out nicely. However, downstairs there was a stain from the lounge chair leg that looked like furniture dye. The carpet guy told me that it would cost me additional $20 for him to work on that stain, as it would take extra time. I thought this was tacky, since I had asked the owner on the phone if they were good at getting out stains. He had assured me they were, but never said there were extra charges for working on them. Anyway, I told the carpet cleaner I'd pay the extra $20 if he got the stain out, but not if he didn't. He agreed, but spent only a few minutes trying, then gave up. I felt he may have just wanted to go on to the next job or something. So, I may end up paying for a new carpet. I felt Smart Choice guys didnt really want to try getting it out. I felt like it was just "rush in, rush out" and with all the other carpet cleaners out there, I would try others in the future instead of using Smart Choice again. They didn NOT go the extra mile, or even half mile, in my opinion.
- Cory H.
Housekeeper Agencies Near You
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