Disaster Recovery And Duct Masters LLC

This company is so great. They were prompt in coming the first time our house flooded & gave us an estimate, then got right to work. They worked so hard to get everything dried out & cleaned up. They were also much less expensive than the estimate given by  the first company we called. They even helped my husband search for my cat that went missing in all the confusion. They certainly didn't have to do that. They did a good job too, I couldn't even tell we'd been flooded. We liked & appreciated them so much, we used them again the next time our house flooded approximately 2 weeks after the first time! They had to come in the evening & on a Sunday then, but again, were so prompt. I felt very comfortable having them in our home, & a couple of times, they came & worked while we were away from the house. The second cleanup was much more extensive, but again, we felt like they did a great job & always explained what needed to be done & why. For as hard as everyone worked, I thought what they charged us was quite reasonable. I hope we never need to use them again, but we wouldn't hesitate to call if we were hit with another disaster.

They were very professional, responsive, and punctual.  Their quote for carpet and duct cleaning for my 1600sf, 3-story house, was over $100 lower than the competitor. When I am ready to move forward on this, I will definitely hire them.

They were very professional.  Came over several times to check on how things were drying out.  Cleaned our upstairs carpet for free.

The work performed exceeded my expectations.  All appointments were kept in a timely manner.  The price on the estimate was reasonable and the final billing matched the estimate.  The work was done in accordance to the time line discussed during our initial meeting. Having dealt with many trades people over the years that failed to do as contracted, I can?t tell you enough how much I am impressed by a contractor that tells me what they will do, then do it and do it just how and when it is to be done.  How refreshing to deal with a real professional.  Bravo Disaster Recovery!!  I would recommend Disaster Recovery to anyone in my similar predicament.

They are just always quick to show up, do a great job and if there is anything I see still there they will come back to clean again without charging.  They do a good job and get stuff out that other people can't.

Overall, Disaster Recovery was a wonderful company to work with.