Mister B's Heating and Cooling

First sensor did not work and was alter diagnosed as factory faulty, they came out and replaced the faulty one without any additional charge.

Awesome company to work with! Mr. Bs folks were professionals in every way. On time, cleaned up and went the extra mile when my furnace died during a cold spell. They take customer service to the highest level!

unknown

They were prompt, courteous, and professional. They arrived a few minutes earlier than scheduled, kept me informed as to their progress and cleaned up after themselves. While the staff of mister bs were great, their subcontractors were less than stellar. Easy fix, get your own contractors for those things.

unknown

.

unknown

unknown

unknown

unknown

They were prenominal.   I will not use anybody but him for my needs.

unknown

My daughter's furnace was blowing air, but not producing heat.  Called at 8 a.m. and they were at her house before I could get there. 
Very promptly found the problem and immediately fixed it.  Easiest thing I have done in weeks and the price was very reasonable.

unknown

Mister B's was very responsive in a furnace swap out for one of my rental properties. From call to done within 2 weeks. Legit company, all permits pulled, messes cleaned up. Great company to work with.

.Work was done on our only rental (thank God). Discussed project with Brian, sight unseen he estimated cost at $350.  When I got the bill for better than $800. it was more than WOW! I crawled under the trailer, inspected the work and it was almost perfect. Went back in and visited (no yelling or finger pointing) with Bryan. The piece that I was concerned with he promised to replace for free if it ever gave me problems. He admitted that he should have contacted me after he had seen how complicated the project really was (trailer 12 inches off the ground forcing them to re-route the tube). After our discussion I was prepared to pay the bill in full but HE took it and gave me a deep discount. I believe Mr. B's is an honest for profit business. Next summer I'll have them replace the furnace and I'll review them again.   

unknown

stimatehas

They were fast, professional and friendly.

My daughters furnace in her mobile home quit, it was during an extremely
cold spell and I contacted several of the local services in town for
repairs.  I wasn't surprised to find that it would be several days
before any could get to her.  I was referred to Mister B's by one of the
people I talked to.  Making the call I was happy to find out that they
could get someone over the next day.  Arrangements were made and at the
arranged time the servicemen arrived,  After troubleshooting the issues
they determined that it was a controller board that wasn't functioning
correctly and would need replacement.  I inquired as to the cost and was
told that it would be around 200.00 installed. The repairman also
indicated that he didn't have a replacement in the shop and would have
to order it in and it would take 2 days to get it in.  The situation
being what it was I told him to go ahead and order it.  He told me that
he would order it and would install it as soon as it arrived. it was 4
days later that he contacted my daughter to make arrangements to come
make the repair telling her that it would be late tomorrow or the next day before he could get over.  She was able to to explain that she had no heat and had a 8year old daughter and they had to have heat.
It was midday when the repairman arrived and was able to quickly make the repair.  The invoice that he provided me was closer to 300.00 not the original estimate.  Additionally upon completion of the repair he advised that the blower fan was about to fail.  I don't remember the price that was quoted for that but I had previously replaced a blower in my own furnace for half the cost of the same exact fan. 
I went to the shop to pay the bill the next day, I was not happy with the whole situation,  The lady that took the money asked if everything was working and I did tell her that I was unhappy about the service, quoting her the totally inaccurate cost, the fact that it was promised by the repairman in 2-3 days not 5 or 6.  To be fair she was concerned enough to ask if the owner could contact me,  at this point I didn't feel that there was any need and told her that ti wasn't necessary.  The owner did contact me anyway and we discussed the issues I had. I guess that the fact that he did contact me should be viewed as a favorable point.. 
To sum it up,  they did get there reasonably quickly but the price given wasn't close to the true invoice, the promise of a quick return did not happen and then the fact that they tried to sell me another part... that would be failing shortly .... at an inflated price,  turned me away from doing business with them again.  I will say that the owner's call back was appreciated,

Courteous and professional.

82009I called Mr. B's due to their good reviews on Angie's List and I was not
disappointed. Mr. B showed up on time, was extremely professional,
prompt, and friendly. He does business the way they do in a "Norman
Rockwell" type of America that we all wish every other repair service or
company would; This company will be getting all of my business from now
on!

The tech showed up on time, gave estimate, performed work in a reasonable amount of time and money.

Prompt, professional and affordable!
I arrived late at night from a five day trip to find my
house with no heat. We had our first big snow storm, and it was cold. My house
thermostat was reading 52 degrees inside. I added covers and quilts and made it
through the night, it was like camping.
The next day I called five different furnace repair
companies, including Mr. Bs, who was highly recommended on Angie?s list.
Everyone put me on their waiting list, and Rob was the first to call me back
yesterday afternoon. Within 15 minutes, we met at my house. He quickly
diagnosed the problem as a blow circuit board. He predicted the new part could
be as high as $700. He went to his truck, made some calls, came back in with a
quote of $452 just for the part.
I said, ?order it.? He said, it could be 3-5 business days
for the part to come in, so I rounded up the space heaters and spent another
night.
To my surprise, Rob called mid day today saying the part was
in. I told him I left the door unlocked in case he beat me to the house. By the
time I go there a half hour later, he was sitting in his truck. I thought, ?hmm,
why didn?t he go in and fix it?? He got out of the truck and said, ?all done.?
When we walked in, the furnace was heating the house. The
total bill was over $500, BUT THANKS TO THE COUPON on Angie?s list, I saved
over $50.
Despite a potential bad situation, I?m feeling pretty good
about it all. And thanks to Angie?s list for this great service!

Wonderful, courteous, friendly, honest & helpfull. From Rob who did the consultation and proposal to the gentlemen who installed. Also, they noticed the other furnace ( we have 2) wouldn't re-light, he inspected and diagnosed the issue. They called me immediately after not being able to light the 2nd furnace & corrected it right away by replacing the cracked part so we would have heat in the home until the other furnace was up and running. I highly recommend this company for all levels of HVAC needs. Thanks, guys....