Gregg Zellers Remodel and Repair

Gregg did exactly what we asked him to and did a fantastic job. Great to be around and very friendly. Will definitely keep him in mind for all future projects!

Greg Zellers contracted to remodel my bathroom. The contract was for labor only. I had told him before he began that I had to travel for work one week in May. He wanted to park a trailer on my lawn for the time that he was at my home. He got angry when I told him no, and he ended up parking the trailer on the patio. He told me I had to arrange for a dumpster from the sanitation department, which I thought was odd. The first two weeks went ok, but he didn’t get much finished. At the end of the first week, he got in a loud screaming and swearing match with his worker on my patio, and the worker quit. Before he started the job, he checked my fuse box. He told me that there was no room in the box for any more fuses, and he needed to add more for my jetted tub and heated floor. My uncle had put in another fuse box in my basement when I moved in, so he decided he could replace that with a bigger fuse box. During the second week when he was ready for the new fuse box, he said he couldn’t do it and wanted me to call in my uncle to put in the fuse box for us. My uncle was retired and elderly when he put in the first fuse box and was much older now, so I told him no. Then he told me I had to call around and find an electrician to do the work if I wanted it completed. Finally, another guy he hired part time completed the electrical work. The jetted tub required an access panel for maintenance, so he cut the plaster in my spare bedroom to put one in. Then he told me that he’d measured wrong, and it actually needed to go outside so now I have a white square in my spare bedroom instead of wallpaper. He kept telling me he was short of cash, and he couldn’t pay his guys and needed money. I paid him 12.5% of his fee six weeks before he started, 12.5% on the day he started, 25% at the end of the first week, and 25% at the end of the second week. I’d already paid him 75% of the contract for two weeks work, and all he’d completed was removing the old tub and vanity and installing the jetted tub. The third week was the week where I would be out of town. He wanted me to let him come to my house and work by himself while I was out of town and got angry when I told him I wasn’t comfortable with that. He got a small job on the Friday before he left that he would do in the week I was out of town. It was pouring rain on the Saturday before I left, and he wanted to get the trailer off my patio. He tore up my lawn when he pulled the trailer off the patio. I was expecting him back on the Monday after I returned from my trip, but he didn’t show up and didn’t bother calling to let me know. I figured he wasn’t finished with the other job, but I since I had taken the week off work, it would have been nice if he let me know. He called the Sunday after the fourth week, and asked if I’d be home so he could finish the job. I purchased most of the materials for remodel, jetted tub, vanity, tile, fixtures, etc. When he came back the fifth week, he said he needed $500 for materials. He was supposed to show me receipts for what he purchased, and I would pay him for the receipts. Even though he had no receipts, I gave him the $500. When he put in the heated floor, he told me I needed to purchase the thermostat. I told him I had no idea which one to get, and he told me to just ask the guy at Lowes, he would know. When I went to purchase the thermostat, the guy at Lowes said that he couldn’t recommend one because he didn’t know the size of the floor, the material used, etc. They got the heated floor and the tile installed the fifth week. On Monday (I work Tuesday through Friday), my boss called and said I needed to work the rest of the week because we had too many people out of the office. Greg said he would come to my house on Thursday and Friday nights to finish the grouting. He worked Thursday for a few hours. When he came on Friday, he noticed that my lawn care company had sprayed the lawn, and it couldn’t get wet. Even though there were other places he could have run the hose, he got mad and left. The next Monday, he still hadn’t shown up about twenty minutes after he usually came in, so I called him. He didn’t answer, but he showed up about fifteen minutes later. He told me he should be able to finish on Monday, but Tuesday for sure. He wanted me to give him more money, but I told him I wasn’t giving him any more until he completed the job. On Monday, he finished most of the grouting. On Tuesday, he installed the vanity, the shower curtain rods, and the light and plug-in plates. He told me that he cracked the tile where he put the shower curtains, and if they didn’t hold, he would come back and use some other way to install them. He told me he could finish in about two hours on Wednesday. I was skeptical because he still had to caulk everything, install more hardware, touch up the paint where he grouted, install installation outside the house for the tub, put back the bathroom door, and install the toe stop for the vanity. He worked for about an hour, then called me into the bathroom. The part of the toilet handle that pulled up the flapper was too short. He told me that I probably couldn’t find one at Home Depot, but I could go around to plumbing shops and see if I could find something. I told him I wasn’t sure what to get and that’s what I paid him for. He got angry, said that I bought the wrong handle, and that he was leaving. He made several trips back and forth to get his tools, etc., muttering under his breath louder each time, and it was starting to freak me out, so I finally locked the door when he left. After about fifteen minutes, he knocked on the door. I went to the door and talked to him through the door. He had the thermostat to the heated floor, and he told me he’d give it back to me if I gave him a check for the balance of the contract and materials (he said I stilled owed him $300). I told him I’d just buy a new one. I figured he’d calm down and come back and finish the job, but the next week I got served papers that said he was suing me for theft of labor and materials for the balance of the contract, $900 for extra work he performed, $565 for materials, and court costs. He left before he finished the contract, tore up my lawn with his trailer and wore a path in my lawn around the patio, left a big square of white in the middle of the wallpaper in my spare bedroom, and sued me. His contract also stated that he had to texturize my walls (which were already textured under the wallpaper). He spilled paint and cement on my bathtub and paint on my kitchen floor and hall wall. When he left, I noticed the big wall that he painted didn’t have texture. I noticed some dirt on the floor of my bedroom, and when I looked closer, found dried cement on the floor and the bottom of my dresser. He had no business in my bedroom, and it creeped me out.

I have asked Gregg many a time over several years to work on projects associated with my rental property. I live out of state so it is always a challenge to find good people to handle what needs done at my property and it's not always just simple stuff. Gregg has excelled at his knowledge and his rapport with me and he has my trust 100%. Greg and I are on the same page when it comes to what needs to be done and Gregg is a quality orientated individual that I am happy to be associated with.

Work was done in a professional manner and as timely as weather allowed

Overall went well. The project did take longer than I had anticipated but Gregg did come in under budget. He made a couple recommendations for the stairs which I followed and it gave the deck a nice touch. Gregg communicated via phone, text, and in person, regarding the project and answered questions that I had. He provided me catalogs to generate ideas for the project. He did run into some unforeseen issues that hindered progress of the project namely his work truck went into the shop which delayed the project for several days. He did communicate about this delay. The drywall work inside my house included repairing a hole basement ceiling from a leak from the upstairs bathroom as well as finishing work on an upstairs bathroom where I removed a partial wall. He did excellent work with this and can't distinguish where the repairs were done. The overall B rating was simply due to the length of time it took for the work to be completed.

He did an excellent job. He was there everyday and did exactly what he said he was going to do. I will recommend him to anybody and I will use him again.

It went good. He did a good job. He showed up when he said he would. We did have one delay due to bad weather, so that didn't have anything to do with him. We had to take out 3 yards of dirt that was removed by wheelbarrow. He is efficient and knows what he is doing. I thought about the doing the work myself, I would probably be trying to get it level. He would check every 2 days to make sure it was all coming out level.

He did great work, saved us some money, and paid attention to detail. He knows codes, and knows how to do a very high quality job. I was very satisfied and would absolutely again for any kind of remodel work. He's a Navy cb which is where he got most of his experience, but he really just does a great job.

It was phenomenal. We knew that he was going to be moving back to Cheyenne and we asked him to come and do this work for us, even though it would take about 4 months. I had previously hired him when I lived in Texas due to the quality of his work I requested him again. He's amazing, his workmanship as well as his work ethic. He not only shows up on time, he shows up early and ready to start when he said he would. I can't say enough good things about him and would absolutely hire him again. I would recommend him to anyone needing any kind of work done. He makes fabulous decks too. His work is simply amazing.