Full Service Real Estate Agency
Real estate including Commercial, Residential, Farm & Ranch, Vacant Land, & Recreational property
Yes
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
0% | ||
0% | ||
50% | ||
50% |
"I am Kent Jesperson, the Responsible Broker and Manager of Coldwell Banker The Property Exchange. It's important to me that when there's a complaint submitted that brings into question the company's integrity and my agents integrity, I need to address this immediately. Carol Rumann, my agent, has been a licensed Realtor® for 35 years; she has always maintained the highest level of care for every one of her clients. These are not just words that are unfounded but if anyone would inquire to ANY real estate company in Cheyenne, they would find out that Carol exemplifies the highest integrity and honesty in every transaction. Carol Rumann has always gone the extra mile in all her real estate transactions. Carol's integrity is above reproach. Coldwell Banker The Property Exchange has been in business for the past 33 years. The company has represented thousands of buyer and sellers throughout the years. We have 62 agents and we have built this company on our reputation for being honest and forthright in all our transactions. This complaint that brings into question the company's reputation and Carol Rumann's reputation is 100% unfounded and unwarranted. Real estate transactions can be complicated and many of them are very emotional. When real estate transactions fail, for any reason, it may be very emotional for one or both sides. I'm very sorry that [member name removed] feels that the role Carol Rumann played in this deal was unacceptable, I want to assure all that it was never her integrity or honesty that should have been in question. Respectfully, Kent N. Jesperson, Responsible Broker Coldwell Banker The Property Exchange"
"I'm Kent Jesperson, The Responsible Broker for Coldwell Banker, The Property Exchange, responding to [member name removed] situation of the Purchasing of her home. In a Contract to Buy and Sell Real Estate, it is only the “Buyer” and the “Seller” that are named as “parties” to the contract. A Brokerage Firm does not have the authority to go back to the Buyer or Seller if unnoticed defects are discovered after closing. While a Brokerage firm may be empathic to the party who has been affected, the Brokerage Firm cannot enforce a party to correct a defect. This can only be done with Buyer contacting the Seller and hopefully both working out an equitable settlement or correction of the defects, or having a Court of Competent jurisdiction resolving the issue. The Brokerage Firm has no legal grounds to make one party cure the defect. The Purchase Contract has a paragraph that allows the buyer to any and all inspections they deem necessary to purchase the home. As stated, all parties recognized this to be a newly remodeled home, however the inspections may not discover a hidden defect that has been covered in a remodel. When listing a property for sale it is inherent that the owner (seller) disclose to The Brokerage Firm any known defects or code violations. If the Seller has not disclosed any known defects to the Brokerage firm or its licensee’s, it would be unreasonable to assume the licensee had knowledge of the hidden defect unless they had lived in the home or was present during the remodeling process. [member name removed] has discovered some defects to her home after closing, we're truly sorry for her situation, but not being a party to the contract, The Brokerage Firm is limited on what can be done. We have put her in touch with the Seller directly, and hopefully both can work out the situation, but Coldwell Banker, The Property Exchange cannot legally get involved."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | Closed |
Monday: | 8:00 AM - 5:30 PM |
Tuesday: | 8:00 AM - 5:30 PM |
Wednesday: | 8:00 AM - 5:30 PM |
Thursday: | 8:00 AM - 5:30 PM |
Friday: | 8:00 AM - 5:30 PM |
Saturday: | 9:00 AM - 12:00 PM |