Baca & Sons Concrete

At first, I had trouble with scheduling, (they are in demand and so busy!) but once I realized I had a cell phone and not Lisa's number, that changed.  They came out that morning, looked at the job and the quote given, and said they would get right on it.  That was on a Saturday.  Today, the next Friday, they came and even though it is 7:26 and getting dark, they are completing the work.  The men were efficient, professional, courteous, delightful.  They pay attention to details and answer questions.  I am so pleased with their work.  If you need to get in touch with them, call Lisa at the number on this page.  She was delightful to work with also. 
Thank you, Al, and your crew, too.

I never heard from them again. I left several messages with Lisa (there official phone number appears to be the personal cell phone of someone named Lisa...)

It started out great...they came out immediately to discuss our concrete replacement project. They provided us with a quote we thought a bit high, but accepted. We then discussed an alternate means to complete the project for which they provided an additional quote we thought a bit too high and questioned it. After a brief discussion about their quote, we accepted the second quote and asked that they proceed only to have Baca call and leave a VM saying that they thought we were going to be a difficult customer and refused to do the work....we went elsewhere and are pleased with the work completed by the contractor we then selected, not Baca and Sons.

Hi, Lisa, this is Tim...my facts are straight...to say you did not want to give us a written estimate is correct...your quotes were both verbal, which is HIGHLY unprofessional. It is also terrifically unprofessional to leave a voice mail refusing to do the work you quoted in lieu of handling the situation face to face. For your information, I have been in the construction industry for 42 years, and know about what I talk.

unknown

Called for estimate based upon word of mouth suggestions of their high quality work, and experience in stamped and colored concretes. Their proffessionalism is superb, but their estimate was more than $2000 over the next nearest competitor's.

John came out on a Sunday afternoon to look at the project.. Two weeks after the ground had dried from from the rain
a crew of seven arrived did dirt work and formed. Next day they poured. We appreciated how they used splash boards to protect the side of the house right down to applying painters tape at the surface level.They tamped the ground before they poured, drilled re-bar into the foundation to keep house side from dropping. Troweled seams rather than cut the next day. From my research before the project he did everything right .Very professional,friendly and I could communicate with every member of the crew. Final test came a week later when it rained again. There wasnand quot;t any standing water anywhere on the pad!
I contacted two other contractors that never called back. I renewed my membership to write this review.

Weather caused some delay, because I had wanted the patio poured before Labor Day; however, I was a side job, so I guess I should have anticipated that. There was a 9 x 17 section of concrete that we decided to keep in since it would have required pulling down my back steps and I had no one lined up to replace them and since it is the main entry into my home, it was crucial to have the steps. The point I was trying to make was that even though we didn't replace that section, he stuck with his original estimate and I thought I should get some credit off for that section. If it wasn't for that, I would have probably given him an A. He had a full crew, showed up early and did a good job. It should be noted, he came in $1,000 less than a prior estimate I had received, so I was able to save money using Angie's List.

Since it was a small pour, he told me he would do it as soon as he had another small job. In just a few days he called me in the morning and said they would be there at noon and the job was completely finished that afternoon. Lisa and the crew were all very friendly and professional. The work came out above my expectations.

Al and Lisa are awesome to work with. I had never had concrete poured before and I had a ton of questions. They patiently answered my questions. I was particularly concerned about the drainage. Al used a level to show me the slope/grade of the concrete. Every time I called Lisa answered the phone. In addition, I wanted to get the project done as soon as possible because water was seeping through the foundation into the basement. They got me on the schedule for the following week. Every other contractor I spoke with was at least 2-4 weeks out. The night they poured the concrete, they got hit with a downpour. They were there until midnight working on it. The rain splashed some concrete onto the house foundation wall. The next day Lisa went and painted the affected walls. Our tenant's dog also got into the concrete before it had fully set. The contractor took the time to fix it as much as possible. With the stamp, if you didn't know where to look, you wouldn't know it had happened. While there was a misunderstanding about the color and the stamp was affected by the downpour, I would still recommend them without hesitation. The customer service is exceptional and they take pride in their work, a rare and valuable quality nowadays.