ATR Landscaping Services LLC

I called to get an estimate to have my front lawn resodded.  The guy came out to do a survey and said he would email me the estimate.  I never received the email or estimate a week later, so I called and requested it be sent.  They said they would send that evening when they got back from a work site.  I never received the email or a call back.  I called again to have it sent and confirmed my email address and phone number and they said they would send it that evening.  I never received it or got a call back so I ended up going with another service provider.  I'm not sure if it was because they were very busy or maybe a little unorganized but I could never seem to get a hold of them (left messages every time I called) or get a response on the quote.  When I was able to talk to them, they were very professional and courtesy. 

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The main water line to my house ruptured under my yard in 2012. I had the line replaced and needed the irrigation system repaired and sod installed. I called around and ATR was available. The price was good and they completed the job quickly and efficiently. The quality of their work was good. I thought I had found a quality landscaper after going through several companies. The owner even offered a discount on fall blow down service. One month later, I called to have my irrigation system blown down, but I could not get ahold of them. I left numerous messages, but never received a call back. That is what prompted the lower rating.

They did a great job. They cleaned up their mess where 9 time. Just did a good job I'll hire them again.

I called and left a message for them to get back to me. Two days later, after no reply, I called again. Finally got a call back, and was told that they were too busy to come out, but could get there on the 26th (a week and a half after the phone call). I said I could live with the problem that long and made an appointment for them to show up on the 26th at 2:00pm. I set aside time to be there that afternoon. They did not show up. An hour and a half after they were supposed to show up, I called again and left a message. To this date (6/29/13) they have not replied. I am trying to get another contractor, as these folks are apparently not responsive to a customer's needs.

The employees stayed on task. I never saw them standing around. Very HAPPY.

they were prompt, the owner kept in contact, the left with it looking neat

My galvanized water line to my house broke. I had the yard dug up and the line replaced from the street to the house (approximately 70 feet). After the underground work was done, I needed someone to repair the irrigation system, level out the yard and install new sod. I called ATR and Noah came out within an hour and gave me an estimate. He was able to do the work within a week.
The job was well done. He came out to meet with me to see if I was satisfied prior to asking for final payment. The only issue I had was after the fact. Noah had told me up front that ATR would blow down the irrigation system in the fall and restart the system in the spring free of charge. I called 5 or 6 times over 3 weeks in October and left a message each time. I never received a return call from ATR. I really didn't care whether the service was free or not, I just wanted a response. I had to call another outfit to shut down the irrigation system. I would grade ATR an A for responsiveness initially and an F after the fact, hence the C for responsiveness and professionalism.

Very satisfied customer! I will definitely use ATR Landscaping in the future for my landscaping needs!

Noah was GREAT. He arrived for his estimate on time, did the installation on time and very professional. Cleaned up his area. All of his workers arrived, also professional.

They were here when they stated. started early in the morning(7:00 am or earlier) and stayed late when necessary.(9:00 Pm on last day}. The workers were very friendly and proffessional. They preformed jobs that were not included in the bid and provided some extras at no additional charge.

These wonderful men were on time, good hard working men and they did an awesome job! I am blown away! I will never go through anyone else again!! They rock!!!!!!