STEVE'S FLOORING
About us
A general flooring contractor who installs most basic flooring materials, including carpeting, vinyl flooring, tile, hardwood and laminate. Provide a showroom where customers can see flooring samples and purchase products to be installed by our contractor crew.
Business highlights
Services we offer
We provide a showroom where customers can see samples and purchase products to be installed by our contractor crew. We provide quality installation and free estimates.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 20% | ||
| 0% |
We initially received multiple bids for installing wood plank LVT in our home and Steve's from Steve's Flooring was the lowest, which prompted us to accept his bid. After doing the measuring in our home, Steve assured us that we would not need a subfloor, stating that our floor was definitely level enough to lay the LVT planks directly onto the floor once the carpet was removed. However, the floor turned out to not be level and we ended up needing a subfloor anyway, increasing the cost significantly.
The LVT flooring itself ended up looking great (after we had a subfloor installed underneath it) and we were happy with the final look. However, we were not happy overall with the professionalism displayed throughout the process. Steve was late every day he was scheduled to work (generally 1-2 hours late) and was not the friendliest when we had to ask him multiple times on multiple days to move his truck, which was blocking our driveway.
We also paid Steve to install new trim on the wall along the floorboards (the old trim was poor quality and had splintered and broken when being removed to install the LVT). Our trim project kept getting pushed back by other flooring projects Steve had going on with other customers and it ended up being about 2 weeks before Steve said he could come back and finish the trim. On the day he was finally scheduled to come and do the trim, he was three hours late and we ended up calling to tell him that we would just find someone else to do it.
Steve did issue us a check for a refund for the money we had paid for the installation of the trim. However, when we attempted to deposit the check, it would not clear due to non-sufficient funds in Steve's business account. We ended up having to try to deposit it every day for about a week straight and even had to call the business to find out when they were going to have the funds in their account.
We recently had another flooring professional in our home (to give us a bid for installing the trim) and he told us that we would likely have issues with our flooring in the coming years due to the way it was installed. He said he would not be surprised if planks started popping loose.
Overall, I would not recommend this business.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.