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Roto-Rooter

4.2(
6
)
Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,

About us

Our family-owned company, has been serving homes and businesses throughout Natrona and Converse County Wyoming. We specialize in emergency service, with a proven record of round-the-clock dependability for our valued customers. As a Roto-Rooter franchise, we provide plumbing, sewer and drain cleaning services in and around Casper, Douglas and Midwest. Working with us means you’ll have confidence knowing your home or business is being cared for by licensed and insured professionals who focus on delivering the highest levels of customer service. Our goal is to create lasting relationships and lifelong clients who are glad to refer us to their friends and family. That’s why we continually look for new and better ways to meet your plumbing needs, including a variety of maintenance services for both residential and commercial customers. Your feedback led us to begin offering our most recent service line: water and flood restoration.

Business highlights

Emergency services offered
49 years of experience

Services we offer

Camera Inspection & Line Location, Carpet Tile & Surface Cleaning Odor Control, Direct to Insurance Billing, Emergency Flood Water Cleanup, Hazardous Waste Extraction, Hydro-Jetting, Mold Remediation, Our locally-owned Roto-Rooter company has continually expanded our repair and maintenance services to best meet the needs of our customers. Today we offer: Sewer & Drain Cleaning, Structural Drying & Dehumidification, Thermal Camera Inspections, Xactimate Pricing, null

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.26 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%
Write a review
Showing 1-6 of 6 reviews
Juanita M.
Jan 2018
1.0
$530
Every thing seemed to have been fine till today 1/3/18 . A few days ago I had to call some one yo come out to snake my lines but I couldn't afford much so I called AAA they came out today and they looked at my pipes outside when they looked in to the septic the guy notices my septic was completely full of solid waste! Even the guy at AAA was shocked because it should not have been full yet since I just had it done a few months ago. After AAA left I instantly got ahold of Roto Rooted and told them what was going on and to see if they would come out and actually do the job they apparently didn't do back in May . The lady on the phone came up with excuses saying "well you probably have a issue with your leach feild" I explained that no it wasn't a problem with the leach fails because it's full of solids not liquids. I asked if they can come out with out charge because they didn't do the work they said they did. She put me on hold for a few seconds then proceeded to tell me that they have to charge me a few because the city of Casper charges them to dump waste. I asked how much it was going to cost because I can handle paying for them to dump it in casper but I am not willing to pay for their service since I have already paid them for the last time and it wasn't done properly the first time. She proceeded to tell me that the prices hasn't changed and that I would have to pay full price for them to come out and clean my septice. If it was done right the first time ,for one I wouldn't be in this position right now and for two I wouldn't have a problem paying this time arround but since it wasn't I should not have to pay. I was ripped off by Roto Rooter and i will not ever work with them again.
Chris B.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Karen H.
Mar 2015
5.0
Yes, I recommend this pro
$100
They are about 20 miles in a neighboring community. They work weekends.They were available which is nice, when your toilet has backed up, that is really nice.  We just went through the phone book and recognized Roto-Rooter, the name. If we had gotten a local plumber it would have been cheaper because we wouldn't have to pay mileage. We haven't had any problems for quite a while.
Shannon F.
Jan 2014
4.0
Yes, I recommend this pro
$185
he was spot on time and very fast, a bit messy and some splatter on bathroom walls, but cleared all drains and glogs
Kelly J.
Sep 2013
5.0
Yes, I recommend this pro
$80
great job, fast and reasonably priced! :)
Peter B.
Sep 2012
5.0
Yes, I recommend this pro
$124
Gentleman arrived on time.  He went right to work.  Very clean and professional and checked his work. Will use again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roto-Rooter is currently rated 4.2 overall out of 5.

Roto-Rooter accepts the following forms of payment: CreditCard

Yes, Roto-Rooter offers free project estimates.

No, Roto-Rooter does not offer eco-friendly accreditations.

No, Roto-Rooter does not offer a senior discount.

Yes, Roto-Rooter offers emergency services.

No, Roto-Rooter does not offer warranties.