TW Contracting

Very prompt in providing an estimate; contractor showed up the day after I called.  They started the roofing job on 8/16/13, came back on 8/17/13 (Saturday) and had completed about two-thirds of the job.  The contractor said he had to do another job and would be back the following Wednesday to finish mine.  He did not show up on Wednesday as promised. Contractor called 8/22/13 wanting to finish the job on 8/23/13. I had already informed him that I would be out of town the following day and for the rest of the next week and did not want them working on the roof while I was gone.  The contractor came on 9/3/13 to complete the job.

Good parts:  This contractor has been in business for many years and came highly recommended.  Showed up each day with a full crew and worked quickly and professionally.  Cleaned up the job as they worked so at the end of the day, I couldn't tell they had been there.  I believe they did a good job in installing my new roof.  Owner and workers were courteous and professional.  I had a leak around the chimney and called the contractor on 1/13/14; the contractor arrived later that same day and did some additional caulking around the chimney...problem solved.

Bad parts:  This contractor is not cheap.  They left my job before completing it.  They had to remove some siding between the house roof and the porch roof to install flashing and the siding was damaged and needed replaced.  I had to pressure the contractor to commit to repairing the siding which he agreed to do, but said he would come back later to complete.  Ultimately I had to hire somebody else to make the siding repairs.  They left the power mast flashing sticking up and unpainted and failed to caulk over the nails left exposed on the ridge cap.

To summarize, I think this is a good contractor, but interested mainly in production, that is, installing roofing as quickly as possible to maximize profits.  They could pay more attention to the finishing details.  Overall I would recommend them.