RICK'S COLLISION INC

Took the car in for an estimate. They took care of it in a timely manner and scheduled me for the actual repair a week later. Repair was done on time and at the agreed upon cost. We found a small problem with a leaky hose afterward. They took care of it at no charge.

The lady at the front desk is so sweet. Rick was very polite and knowledgeable. The were a bit slow fixing the car and getting back to me for information but I understand given their high demand. I thought the price was reasonable especially because it was a pretty bad fender bender. And the work that they do is excellent. My car was running better than before the accident.

It was the first time I had used them. They did a great job. They were nice, courteous, and professional. They also detailed my car inside and out.

After getting the estimate and the insurance approval I called to schedule the appointment and was able to get one a little over two months later. They kept the car three days longer than they had anticipated, for a total of 10 days. They did very good work, the car did look brand new when they were done. I would've given them an 'A' for quality if they hadn't gotten some paint on the INTERIOR of my car, I still don't know how they managed that. But it was in an area that wasn't very noticeable so I don't really care. They probably would have fixed it had I asked, but I was too afraid of how long they'd want to keep the car since I probably wouldn't have the insurance company paying for another rental and I had to get to work.

They estimated the total cost at a little over $1300, which I thought was pretty high considering it was just one dent, maybe 7-8 inches round and the car itself was probably only worth $15,000 or so (it was 5 years old). But the insurance covered it, and this company is probably no worse than any others in this area.