Moses Toyota

My car goes to the dealership. They schedule the car to go in. The price was ridiculous, it was a lot. I wouldn't buy a car there. I have a long history with them. The service manager there gives me a loaner car even just t change my oil. He never leaves me sitting there for 50 minutes. We're just good friends. We became friends.

unknown

Ended up having to keep car overnight and could not provide alternative transportation because one of their drivers had called off. I ended up having to call my husband to leave work, pick me and my infant son up, and then drive us to my work so that was obnoxious and I was several hours late (they generally have a driver available). Repair was ok. We did have to take the car back bc the coolant level dropped again, but the mechanic said it was just a bubble in the line and topped the fluid off. Have not noticed any more leaking. They did not charge for the follow-up visit. We did have a previous problem when we requested that the tires be rotated, paid for that service, and received documentation that it had been done, but I marked my tires and found that it was NOT done. The only remedy they offered was bringing the car back another day to have the tires rotated "at no cost." Utter trash as I had already paid and forced me to make another trip. We will not use that service manager again.

No issues although price for brake fluid change seemed a bit steep.

I just purchased my second car from Love Lexus in March so I've had no service performed on the new car. However, service on my first Lexus was always top-of-the-line. Their service department always exceeded my expectations.

They have been great and I haven't had any problems. They are very professional. I will continue to use them.