JACKSON HEATING & AIR

I called on a Tuesday about my AC blowing hot air and the fan on my
outside unit fan not rotating.  A technician was sent on Wednesday that
looked over the system which had started working again and said
everything was fine.  Wednesday night the same thing happened.  I called
early Thursday morning and they had someone here that afternoon.  The
technician turned everything on and found that a relay was sticking on
the inside unit.  He cleaned both the A coil and the outside unit. 
Friday afternoon the AC started blowing hot air again.  I then went to
their office which is just blocks away from me and explained what was
going on.  Within an hour I had a technician at my house who checked
everything and found the fan motor on the outside unit was going bad. 
He was able to replace it.  The AC has worked fine through the weekend
and Monday.  While it took several days to diagnose my problem I am
satisfied with the work and professionalism of the Jackson Team.  I had
used them before and would use them again in the future.

Service was great - particularly liked the interactions with the person that came to the house. The problem was diagnosed quickly and was explained well. I was particularly impressed with the offer of the space heaters until they could get the part. I would use them again!

The employees were on time, polite, totally professional. No mess for me to clean up. They went to extremes to make sure I was satisfied before departing.

They came out three times to fix the problem, but we did not pay anything. We have always liked their service. They are on time and clean. They explain what they are doing and why.