Comcast

TV Service - Cable, Internet Service

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
50%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.3
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.7
Showing 1-4 of 4 reviews

Catherine P.
03/2015
3.0
internet service, cable tv service
  + 0 more
After the initial first year reasonable price, the price keeps going up. They are the only cable provider most renters can use in the area. We need more competition.
Description of Work: Internet, cable and phone

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$160

Jeffrey M.
06/2014
2.0
internet service, cable tv service
  + 0 more
This company has terrible customer service and responsiveness. Unfortunately they were our only option for cable and internet (combined) services. Because our daughter let the technician into the house when service was initiated, they put the billing in her name. We tried to change it over the course of 6-7 years, the entire time we owned it, and the company refused to allow us to change it without both she and us coming into their office to sign forms (we live 2 hours away and typically visit only on weekends when Comcast offices are closed). When our daughter married and moved to another home, she couldn't get Comcast new-service offers because the townhouse service was still in her name! We sold the townhouse last month and thank goodness we hope we don't have to deal with them again!
Description of Work: Provided cable and internet services for approx. 7 years at a townhouse we owned for our children while in college.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Sandra C.
05/2014
4.0
cable tv service
  + -1 more
The have all kinds of service, and I have the most basic, and the least expensive. I get very few channels. I don't get ESPN, and I could get hundred channels, but for my price I get 20 channels.
Description of Work: I use Comcast for cable.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$18

Rob H.
05/2012
3.0
internet service
  + -1 more
I have been their customer for seven years. Their service is reliable, but their customer service is horrible.
Description of Work: They are my internet service provider.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
punctuality
3.0

Yes, I recommend this pro
$64

    Contact information

    unknown, Morgantown, WV 26505


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service

    FAQ

    Comcast is currently rated 3 overall out of 5.
    No, Comcast does not offer free project estimates.
    No, Comcast does not offer eco-friendly accreditations.
    No, Comcast does not offer a senior discount.
    No, Comcast does not offer emergency services.
    No, Comcast does not offer warranties.

    Contact information

    unknown, Morgantown, WV 26505